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4.8 out of 5

"It was a beautiful hotel and very clean. Staff was exceptional! " More

By a verified traveler on Sat 05 Oct 2019

Hotel Description

4-star eco-friendly hotel near Rosemary Square, connected to the convention center

Near the airport

A stay at this Downtown West Palm Beach hotel places you steps from Palm Beach County Convention Center and a 5-minute walk from Rosemary Square. Kravis Center For The Performing Arts and Clematis Street are also within half a mile (1 km).

Renovated in 2016

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 400 guestrooms also offer free WiFi and LCD TVs. Other amenities include room service, safes, and phones.

Presidential Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Executive Level

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton West Palm Beach ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton West Palm Beach

Everyone (13) Couples (2) Family (6)
5 out of 5

Posted by on Nov 20, 2020

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Comment from Hotel Management

Nov 21, 2020 by Keitra H.

Thank you so much for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Sep 25, 2020

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Comment from Hotel Management

Sep 25, 2020 by Keitra H.

Thank you so much for staying with us.

4 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Sep 17, 2020 by Keitra H

Thank you for your feedback.

5 out of 5

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 6, 2020 by Keitra H

Thank you for your awesome review. We hope to see you again soon.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 6, 2020 by Keitra H

Thank you for your awesome review. We hope to see you again soon.

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Janick Courville

Thank you for your great review! we are gad you enjoyed your stay with us.

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by sofia s

Thanks for staying with us. We appreciate your feedback!

5 out of 5
It was a beautiful hotel and very clean. Staff was exceptional!

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 6, 2019 by Dan

Thank you for taking the time to leave such a wonderful review with our hotel! Please come back and see us real soon!

5 out of 5
Clean and convenient. Staff is very helpful and professional.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Daniel L

Thank you for the awesome review and we look forward to seeing you again soon.

5 out of 5
Omg this place rocks! Hotel is outstanding. The pool area and the other amenities are top notch. They have different events and things to do each night. Can't wait to come back here.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 7, 2019 by Dan

Thank you for taking the time to leave such a wonderful review! We hope that you can come back and see us soon!!

Property Features

Hilton West Palm Beach offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-friendly Hilton West Palm Beach. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Hilton West Palm Beach was completed in 2016. This 4-star West Palm Beach hotel is smoke free.

  • 400 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 8 conference rooms
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 2016
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Palm Beach Intl. Airport (PBI) (5.4 km / 3.4 mi)
  • Train station: Brightline West Palm Beach Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton West Palm Beach offers 400 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Hilton West Palm Beach has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers only valet parking (surcharge). Self-parking is not available.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Secured valet parking fee: USD 31 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton West Palm Beach Hotel
  • Hilton West Palm Beach
  • Hilton West Palm Beach Hotel
  • Hilton West Palm Beach West Palm Beach
  • Hilton West Palm Beach Hotel West Palm Beach

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.