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"This is a cute little boutique hotel. Booking a room comes with free parking and a free continental breakfast. It is only about a $6 Uber ride from th ... " More

By a verified traveler on Sun 08 Jul 2018

Hotel Description

3-star hotel near CityPlace

City center stay

Your stay at this Southland Park hotel places you within 2 miles (3 km) of CityPlace and Palm Beach County Convention Center. Clematis Street and Palm Beach Zoo & Conservation Society are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a bar/lounge. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Free parking, a garden, and express check-in are also offered.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 44 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Studio (1 Full Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$155* Per night/room Feb 5 - Feb 6

Standard Room, 1 King Bed, Garden Area

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Garden Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Single Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Biba ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Biba

Everyone (19) Couples (2) Family (1)
4 out of 5
the mattress in my room was to hard . it was like sleeping on a brick

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 11, 2019 by AA

Dear Kevin; We regret that the mattress in your room was too hard. Please advise the front desk and they will try to accommodate your preference. Regards, Hotel Biba Mgt.

4 out of 5
The breakfast wasn’t good at all. Staff was nice room needs to be painted

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 12, 2019 by Omar

Thank you for choosing to stay with us here at Hotel Biba and thank you for your feedback. Your comments will help us to improve in the future. we do hope that we can better serve you in the future. Best regards,

2 out of 5
When we arrived, my girlfriend needed to use the restroom. The girl behind the desk snapped at her and said there are no restrooms in the main building. So ummm, where does the clerk go pew? Next, after checking in, we went to go for a swim. The pool was green. There are no restrooms near the pool either. Not like we have bladder issues or anything but still a recurring theme. Parking is so tight, if you have anything bigger than a civic, you’re getting your car dinged and then there’s no where else nearby to park. Big huge towing sign on apartments behind. The ice machine, AGAIN, was out of ice. One ice machine... I have been staying at the biba for every concert I have gone to in WPB for the past 5-6 years. I have spent several thousand dollars there. I had just been there 3 weeks ago for Train. I really felt like whoever is running it doesn’t give a crap. I was really disappointed.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by Omar

Dear Guest, Thank you for choosing Hotel Biba and thank you for your loyalty. Please accept our apologies for not living up top your expectations as this is certainly not the kind of service that we have been known to provide. If you have been here several times, you would have been familiar with all the amenities. Your feedback is important to us as this is a gift we will use to better serve you in the future. We have notified our Ownership so that measures can be installed in the future. Best regards,

5 out of 5
Nice locations. Attractive property. Clean and friendly

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Omar Thomas

Thank you, come and see us again soon!

4 out of 5
Great for a short stay. Very clean and comfortable. I stayed in the main building where lobby is, on 2nd floor. It was easy to hear people in lobby, walking up stairs, down hall, etc. But not a big deal for me. I slept great!

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 21, 2019 by AA

Dear Guest; Thank you for your kind review. We look forward to having you back with us and we will make sure your room is away from the main lobby. Best Wishes, Hotel Biba Mgt.

3 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 2, 2019 by AA

Dear Guest; Thank you for your review. We use our guest comments to make improvement to our operation. Best Wishes, Hotel Biba Mgt.

3 out of 5
The grounds are lovely with bougainvillea flowers and hardy succulents landscaping and appealing rusty coral outdoor walls. Hotel Biba is on it's way of becoming a quaint hotel but it's got a ways to go. There are visible signs of unfinished outdoor maintenance (unpainted stucco) and housekeeping seems to be more interested in their phones than really getting the rooms cleaned. I had to request the glass surfaces and plastic headboard be wiped down more than once after the room had been 'cleaned". Also there is a strange lack of security. The pool area is always unlocked, no need of a passkey to enter. There are cameras, but no rely sign of anyone on hand if something was fishy. The rooms are bright white (their signature color of non color) but no bedside lamp for reading. One of the rooms was arranged where the ceiling led light was nowhere near the desk it should have been above. In my room there was nowhere to put my toiletry kit nor where there any drawers.

Posted by on Nov 16, 2018

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Comment from Hotel Management

Nov 19, 2018 by AA

Dear Guest; Thank you for taking time to write this review. We analyze all guest comments to make our facilities better. Best Wishes, Hotel Biba Mgt.

2 out of 5
I was expecting much more based on the reviews posted. On a positive side, convenient to the airport, good price. My room was very small, bed was uncomfortable, no remote for the TV, noise from the hallway was excessive, no deadbolt on the door, and I had to get up in the middle of the night to cut off the water to the toilet which kept running.

Posted by , from Raleigh NC on Oct 20, 2018

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Comment from Hotel Management

Oct 20, 2018 by AA

Dear Guest; We regret that we failed to provide you with proper service. Your comments are very important to us and we have reviewed it with our housekeeping team. Best Wishes, Hotel Biba Mgt.

5 out of 5
This is a cute little boutique hotel. Booking a room comes with free parking and a free continental breakfast. It is only about a $6 Uber ride from the hotel to the main area with all of the bars and restaurants. The only bad thing is that because the rooms are located in individual buildings outside, it can get noisy inside the rooms with people coming and going.

Posted by , from FL on Jul 8, 2018

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Comment from Hotel Management

Jul 11, 2018 by General Manager

Thank you for the 5/5 review and we are happy to hear you had a nice stay. The property is constantly improving, so when we have the pleasure of seeing you again, we know you will have a even better experience. Cheers!

1 out of 5
If I could give 0 stars, I would... We had prepaid reservations for only 1 night. Check-in was a nightmare experience. The front desk (Richard) asked for ID, but would not accept government military ID. He recognized it, but would not accept it. Every other travel partner accepts military ID - but apparently, not this hotel. Aggravating. Next, the provided map and directions were to the backside of the room with no entry. Seeing our distress, a maintenance man guided us to the other side. Then, we saw the room door was wide open and room had not been cleaned. After being moved to a different room, Richard stated he was unable to offer compensation on our prepaid reservation. Ok - if giving money back was a problem, he could have offered a restaurant appetizer or beverage or something... but not at this place! This is an old hotel with minimal updates for a boutique feel. There is only one free electrical outlet in the room. The inside shutters hide the old windows. The main terrace is unusable from 5-10:30p due to the restaurant and is very noisy. The room door is paper thin so we were awakened several times by people checking into their nearby rooms. The only good things about this historic hotel were the location, landscaping in the small courtyard outside the room, and continental breakfast, which had yummy pastries & layered bread with dusted sugar. Overall, the stay was an unpleasant experience. Do yourself a favor and avoid staying at this place!!

Posted by on Apr 29, 2018

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, multilingual staff, and a garden are also featured at Hotel Biba. Self parking is free. This 3-star West Palm Beach hotel is smoke free.

  • 1 floor
  • 44 guestrooms or units
  • 2 buildings
  • Continental breakfast (free)
  • Bar or lounge
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (4.3 km / 2.7 mi)
  • Train station: West Palm Beach Station (3.5 km / 2.2 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Hotel Biba offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators

Hotel Names

  • Biba Hotel
  • Biba West Palm Beach
  • Hotel Biba
  • Hotel Biba West Palm Beach
  • Biba Hotel West Palm Beach
  • Hotel Biba Hotel
  • Hotel Biba West Palm Beach
  • Hotel Biba Hotel West Palm Beach
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.