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Hampton Inn & Suites Palm Desert

2.5-star property
74900 Gerald Ford Dr, Palm Desert, CA 1-855-201-7819
4.5 out of 5
Excellent!
See all 15 travelocity Reviews

"Lobby and room were super clean. The room was beautiful and well appointed. Staff was kind, knowledgeable and efficient. Every consideration was taken ... " More

By a verified traveler on Thu 06 Aug 2020

Points Of Interest

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Hotel Description

Hotel near Desert Willow Golf Resort in Palm Desert

In Palm Desert

You'll be within 3 miles (5 km) of Desert Willow Golf Resort and 6 miles (10 km) of Agua Caliente Casino with a stay here. San Jacinto Mountains and El Paseo Shopping District are also within 6 miles (10 km).

Renovated in 2018

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and refrigerators, the 88 guestrooms also offer WiFi and flat-screen TVs with cable channels. Microwaves, minibars, and premium bedding are also available.

King Study

Bed Count 1 King Bed Maximum Occupancy 5 Max
$120* Per night/room Jun 13 - Jun 14

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite with 2 Queen Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Palm Desert ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Palm Desert

Everyone (13) Couples (2)
5 out of 5

Posted by on Nov 4, 2021

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5 out of 5

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 19, 2021 by Stephany Avina

Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here. Stephany Avina Front Office Supervisor

5 out of 5
Lobby and room were super clean. The room was beautiful and well appointed. Staff was kind, knowledgeable and efficient. Every consideration was taken to insure health and safety during the pandemic.

Posted by , from Granada Hills, CA on Aug 6, 2020

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Comment from Hotel Management

Aug 7, 2020 by Luis

Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met many of your expectations. The information you have supplied us with helps to improve our hotel, as well as give our team the knowledge to better accommodate our guest’s needs and overall experience. Your feedback will be reviewed by our management team and will be used to make our hotel property improved on your next visit. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.

5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 23, 2020 by Luis B

Thank you for staying with us, we look forward to serving you again.

5 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 11, 2020 by Tanisha (Front Desk Supervisor)

Thank you for taking the time to leave us with such a positive rating. I am thrilled to see that our hotel and staff was able to meet your expectations. Thank you for staying at our Hotel and we hope to see you again in the future.

5 out of 5
The staff was very professional, helpful, and friendly.

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 11, 2020 by Tanisha (Front Desk Supervisor)

Thank you for taking the time to leave us with such a positive rating. I am thrilled to see that our staff was helpful and met your expectations. Thank you for staying at our Hotel and we hope to see you again in the future.

5 out of 5
We have been using Best Western hotels, but after our visit to your Palm Desert location, we are switching exclusively to Hampton Inn & Suites. Our experience in your hotel absolutely THE BEST! Thank you. John & Lisa Hesterman

Posted by on Aug 24, 2019

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5 out of 5
Nice place, good vibes, relaxing , close to everywhere

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Alex Ramirez

Thank you for taking the time to review us on Travelocity. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. Please let me know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.

1 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 20, 2019 by Alex Ramirez

Thank you for taking the time to rate us on Travelocity. We appreciate the rating you've given us. I would like to apologize for the hotel not meeting your expectations. The specific rating you gave in your review are important details for us to take a closer look at and make sure we are doing all that we can possibly do to improve our hotel and our guests' experience. You can be confident that I will personally make sure to do the necessary follow up. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. We value you as our guest and hopefully you will be able to give us another chance so that we can demonstrate our commitment to your comfort. If you would like, please contact me next time you are in the area and I will personally make sure you have a pleasant stay with us.

4 out of 5
Front desk attendant Luis was very welcoming and accommodating. He went above and beyond the call. He made sure we were alerted to freshly-baked cookies in the lobby, too. Older property but well maintained.

Posted by on Feb 13, 2019

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Comment from Hotel Management

Feb 17, 2019 by Alex Ramirez

Thank you for taking the time to review us on Travelocity. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met many of your expectations. The information you have supplied us with helps to improve our hotel, as well as give our team the knowledge to better accommodate our guest’s needs and overall experience. Your feedback will be reviewed by our management team and will be used to make our hotel property improved on your next visit. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.

About the Hampton Inn & Suites Palm Desert

Location 74900 Gerald Ford Dr, Palm Desert, CA 92211

Property Features

Hampton Inn & Suites Palm Desert offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn & Suites Palm Desert. Free self parking is available. A complete renovation of Hampton Inn & Suites Palm Desert was completed in 2018. This Palm Desert hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Palm Desert offers 88 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pull-out sofa bed
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Palm Desert
  • Hampton Inn Palm Desert
  • Palm Desert Hampton Inn
  • Hampton Inn & Suites - Palm Desert Hotel Palm Desert
  • Hampton Inn And Suites - Palm Desert
  • Hampton Inn Palm Desert Hotel
  • Hampton & Suites Palm Desert
  • Hampton Inn & Suites Palm Desert Hotel
  • Hampton Inn & Suites Palm Desert Palm Desert
  • Hampton Inn & Suites Palm Desert Hotel Palm Desert

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.