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"My kid enjoyed the slides. Great idea of having TWO!! I like having a 24hour food/snack area. Enjoyed the games on the lawn. Great idea on the automat ... " More

By a verified traveler on Wed 07 Jul 2021

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Hotel Description

Family-friendly 4-star resort near El Paseo Shopping District

In suburbs

You'll find Indian Wells Tennis Garden and El Paseo Shopping District within 3 miles (5 km) of this resort. Living Desert Zoo and Gardens is within 6 miles (10 km) and Empire Polo Club is within 9 miles (15 km).

36-hole golf course

This eco-friendly resort features a golf course, free water park access, and a full-service spa. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 9 outdoor pools and perks like free WiFi.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$255* Per night/room Jul 31 - Aug 1

Presidential Villa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Regency Indian Wells Resort & Spa ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Indian Wells Resort & Spa

Everyone (11) Family (5)
2 out of 5
when we arrived I needed to wipe and clean the table tops and wipe the refrigerator out. They delivered a microwave that was an additional charge that smelled like food and was not clean. The bedding was worn and the room had the same feeling of lack of maintenance. There was some mold in the shower and the shower leaked all over the floor and the shower head was not feeding out water properly. Carpets were stained. Not what I would expect from a Hyatt Regency resort property. I am very disappointed. we also left 2 mens dress shirts behind hanging in the closet and those have disappeared.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 24, 2021 by Mike Waddell, General Manager

Hello, We thank you for taking the time to provide us with feedback on your recent stay. We will forward your comments to the appropriate departments for review and correction. We thank you again and hope you will give us an opportunity to make things right in the future.

5 out of 5

Posted by on Jul 26, 2021

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4 out of 5
My kid enjoyed the slides. Great idea of having TWO!! I like having a 24hour food/snack area. Enjoyed the games on the lawn. Great idea on the automatic light under the bed. I didn’t like that the trash bin were overflowing and didn’t see anyone empty them. Puddle of water where kids were sliding off their bottom. Very dangerous. Shower needs an upgrade. All cabanas should have a mini fridge not just the adult area cabanas.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 9, 2021 by Mike Waddell, General Manager

Thank you for the comments! We are thrilled to hear your kids enjoyed the slides - a favorite this time of year! We hope to see you again!

5 out of 5
What a great get away with my family! Excellent service and friendly staff. Beautiful grounds! Coming back in October!

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 25, 2021 by Mike Waddell, General Manager

Thank you! We are so thrilled you and your family had the opportunity to enjoy. See you in October.

5 out of 5

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 26, 2021 by Mike Waddell, General Manager

Thank you.

5 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 23, 2021 by Mike Waddell, General Manager

Thank you!

1 out of 5

Posted by on Jan 31, 2021

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Comment from Hotel Management

Feb 16, 2021 by Mike Waddell, General Manager

We appreciate the feedback

4 out of 5
Staff was friendly , very comfortable. Easy to maneuver with family. Accommodating with animals.

Posted by , from Los Angeles on Oct 29, 2020

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Comment from Hotel Management

Nov 2, 2020 by Mike

Hi Roaalesfamily, Thank you for your feedback. We are glad you enjoyed your stay at our family friendly resort. We are always happy to host your pets, thank you for bringing them along for the trip.

5 out of 5

Posted by on Nov 26, 2019

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1 out of 5

Posted by on Nov 12, 2019

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About the Hyatt Regency Indian Wells Resort & Spa

Location 44 - 600 Indian Wells Ln, Indian Wells, CA 92210

Property Features

As a guest of Hyatt Regency Indian Wells Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 9 outdoor swimming pools and 2 spa tubs are also on site. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 88,000 square feet (8175 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Hyatt Regency Indian Wells Resort & Spa. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Indian Wells resort.

  • 530 guestrooms or units
  • 5 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • 88,000 sq ft of conference space
  • 8175 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 9
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Indian Wells Resort & Spa offers 530 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Lantana - Overlooking the golf course, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Agave Sunset - Overlooking the golf course, this cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Roadrunner Cafe - This poolside café serves light fare only.

Citrus Market and Cafe - This café serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 9 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golfing on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

Agua Serena Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.10 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • In-room safe
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 30.00 per person (approximately)
  • Secured self parking fee: USD 23.50 per night (in/out privileges)
  • Secured valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Indian Wells
  • Hyatt Indian Wells Resort
  • Hyatt Regency Indian Wells
  • Hyatt Regency Indian Wells Resort
  • Hyatt Regency Resort Indian Wells
  • Hyatt Resort Indian Wells
  • Indian Wells Hyatt
  • Indian Wells Hyatt Regency
  • Indian Wells Hyatt Resort
  • Indian Wells Resort Hyatt
  • Hyatt Grand Champions Resort, Villas Hotel Indian Wells
  • Hyatt Regency Indian Wells Resort Spa
  • Hyatt Regency Indian Wells &
  • Hyatt Regency Indian Wells Resort Spa
  • Hyatt Regency Indian Wells Resort & Spa Resort
  • Hyatt Regency Indian Wells Resort & Spa Indian Wells
  • Hyatt Regency Indian Wells Resort & Spa Resort Indian Wells

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.