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"I was overall satisfied with the stay. I do feel the property was somewhat neglected. The parking area didn’t seem secure and being located to an a ... " More

By a verified traveler on Tue 06 Sep 2022

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Hotel Description

Palm Springs hotel in Downtown Palm Springs area

Downtown Palm Springs stay

At this Downtown Palm Springs hotel, you'll be within a 5-minute walk of Baristo Park and Agua Caliente Cultural Museum. Heusso Gallery and San Jacinto Mountains are also within half a mile (1 km).

2 outdoor pools

This hotel's 2 outdoor pools and spa tub are among the featured amenities. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Standard 2 Queens Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Dec 20 - Dec 21

2 Queen Non Smoking Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Non Smoking Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King Non Smoking Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard 2 Queens Non Smoking Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Palm Springs Downtown ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Palm Springs Downtown

Everyone (15) Family (4)
3 out of 5
Location good-

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 25, 2022 by gm

Thank You

3 out of 5
I was overall satisfied with the stay. I do feel the property was somewhat neglected. The parking area didn’t seem secure and being located to an abandoned restaurant. The metal door to the room needed to be pushed hard to close and the room furnishings were scratched and damaged. The beds were ok and the sheets and towels were clean and nicely folded. The shower worked well as did the tv. I was most impressed with the air conditioner which worked well during the oppressive heat outdoors. Overall the most important things were attended to where as the details seemed neglected. I was greatful for a first floor room too.

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 7, 2022 by GM

Thank you for your comments about your stay with us. We are very happy that you enjoyed your stay and we look forward to your next visit.

5 out of 5
Excellent

Posted by , from coronado on Aug 29, 2022

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Comment from Hotel Management

Aug 29, 2022 by gm

We Thank you for your comments about your stay. We are Very Happy that you enjoyed your stay and we look forward to your next visit.

3 out of 5

Posted by on May 31, 2022

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2 out of 5
The property was not worth 343.00. Old hotel with no vending, no good view. I would like half of my money back.

Posted by on Apr 28, 2022

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Comment from Hotel Management

Apr 28, 2022 by GM

We apologize that you did not enjoy your stay with us and that we were not up to your standards.

5 out of 5

Posted by on Jan 28, 2022

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2 out of 5
The only positive things I can say about my stay is that the air conditioner work well and the pillows were great. The property has alot of deferred maintenance. The room had not been deep cleaned in a long time. I don't mind that it is an older building, but they do not the enhanced cleaning methods that they advertise. The worst thing is that their reservation and billing system must be real old because from checkin to checkout and beyond was a nightmare. Other guests had similar issues. The poor guy checking me in had to call corporate because the system had me as a "no show" and there was a charge pending for that. Then I had additional pending charges that didn't add up to the right amount. Again, the man at the desk was doing his best, but had to keep calling for help. I am still fighting to to get it resolved.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Nov 4, 2021 by Stephanie Tuttle Front Desk Manager

Hello Kathy, I would like to apologize that about your check-in experience that is not something that normally happens. I have let the proper departments know about your complaints thank you for the feedback. Hope to see you again

1 out of 5
My stay got canceled for the office clerk said they miscalculated the rooms available. They apologized they were overbooked, and I had to book another place for my family somewhere else on my own.

Posted by on Aug 12, 2021

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5 out of 5
Check in was easy and the woman was very nice and helpful.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 12, 2021 by General Manager

We are pleased you had an enjoyable stay

4 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by Abby R

Thank you

About the Quality Inn Palm Springs Downtown

Location 390 S Indian Canyon Dr, Palm Springs, CA 92262

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Fitness facility

The following facilities are closed on Sunday and Saturday:

  • Fitness facility

Property Features

Quality Inn Palm Springs Downtown offers its guests 2 outdoor swimming pools and a spa tub. WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at the business-friendly Quality Inn Palm Springs Downtown. Free self parking is available. This Palm Springs hotel is smoke free.

  • 129 guestrooms or units
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Palm Springs Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Palm Springs Downtown offers 129 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs with deep soaking bathtubs. This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Deep soaking tub
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Bathtub
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Palm Springs Downtown
  • CCO Hotel Downtown Palm Springs
  • CCO Hotel Downtown
  • CCO Downtown Palm Springs
  • CCO Downtown
  • Baymont Inn Palm Springs Hotel
  • Baymont Inn Palm Springs
  • Baymont Inn Suites Palm Springs
  • Quality Palm Springs Downtown
  • Comfort Inn Palm Springs
  • Palm Springs Comfort Inn
  • CCO Hotel Suites Downtown
  • Quality Palm Springs Downtown
  • Quality Inn Palm Springs Downtown Hotel
  • Quality Inn Palm Springs Downtown Palm Springs
  • Quality Inn Palm Springs Downtown Hotel Palm Springs

You should know

  • Pool access available from 8 AM to 10 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Quality Inn Palm Springs Downtown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.