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4.4 out of 5

"Guest services were excellent! They were so nice offering to take my luggage and even drive me to Stanford hospital where my husband is staying at rec ... " More

By a verified traveler on Sat 22 Feb 2020

Hotel Description

3.5-star hotel near Shoreline Amphitheatre

In Palo Alto

You'll find San Antonio Shopping Center and Rengstorff Park within 2 miles (3 km) of this hotel. Googleplex and Los Altos History Museum are also within 3 miles (5 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi and a free area shuttle.

Free Internet, iPod docks

The 195 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, refrigerators, and room service.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77* Per night/room Aug 8 - Aug 9

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Poolside (Cabana)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Cabana, Palo Alto ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Cabana, Palo Alto

Everyone (10) Family (3)
5 out of 5

Posted by on Mar 3, 2020

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5 out of 5
Guest services were excellent! They were so nice offering to take my luggage and even drive me to Stanford hospital where my husband is staying at recovering from major brain surgery. I love how they had these refreshing amenities on the bed for your face and bed. Overall I am very happy with this hotel!!

Posted by , from Palo Alto, CA on Feb 22, 2020

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5 out of 5

Posted by on Dec 5, 2019

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2 out of 5
Nothing special about the property. The room was relatively small. The staff not friendly. First the toilet got clogged. There was a mini fridge in the room. Put our left over food in there, come to find out that the fridge was not working and our food went bad. When checking out the staff did not ask how our stay was. They simply said, your payment is taken care off. For sure one of the least pleasant places to stay as compared to many other hotels that I have stayed at.

Posted by on Sep 2, 2019

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5 out of 5
Room size was good. Very friendly helpful staff. Flavored water in the lobby was refreshing as well.

Posted by , from Rancho Palos Verdes on Jul 30, 2019

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5 out of 5

Posted by on Jul 4, 2019

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5 out of 5

Posted by on Jul 2, 2019

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2 out of 5
Room ac didn’t work they charge $15 parking but were repaving parking couldn’t park by room. Even the in room coffee cup lids didn’t match cups. A lot of money for what would be. $90 a night room anywhere else

Posted by on Jun 7, 2019

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5 out of 5
The jacuzzi could be hotter and i wish breakfast was served till atleast 2 ...since alot of us don't wake up early after concert.

Posted by on Jun 4, 2019

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5 out of 5

Posted by on Jun 3, 2019

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About the Crowne Plaza Cabana, Palo Alto

Location 4290 El Camino Real, Palo Alto, CA 94306

Property Features

Crowne Plaza Cabana, Palo Alto offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. There are 14 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Cabana, Palo Alto. An area shuttle within 5 miles, a shopping center shuttle, and a train station drop-off service are free. Parking is available for a fee. This 3.5-star Palo Alto hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (21.4 km / 13.3 mi)
  • Train station: San Antonio Station (2 km / 1.2 mi)
  • Property shuttles: Free area shuttle within 5 miles and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Cabana, Palo Alto offers 195 accommodations with iPod docking stations and safes. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

4290 Bistro & Bar - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Train station shuttle service is available on request from 8:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Train station transportation is offered on request from 8:00 AM to 11:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Weight limit: 55 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 32 per person (approximately)
  • Self parking fee: USD 12 per night (in/out privileges)
  • Valet parking fee: USD 15 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cabana Crowne Plaza
  • Cabana Crowne Plaza Palo Alto
  • Cabana Palo Alto
  • Crowne Plaza Cabana
  • Crowne Plaza Cabana Hotel
  • Crowne Plaza Cabana Hotel Palo Alto
  • Crowne Plaza Cabana Palo Alto
  • Crowne Plaza Palo Alto Cabana
  • Palo Alto Cabana
  • Palo Alto Crowne Plaza Cabana
  • Crowne Plaza Cabana Palo Alto Hotel
  • Crowne Plaza Cabana, Palo Alto Hotel
  • Crowne Plaza Cabana, Palo Alto Palo Alto
  • Crowne Plaza Cabana, Palo Alto Hotel Palo Alto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.