Within a 5-minute walk of the hotel, you'll find Multiple Use Area Lake Atitlan Basin and La Galeria. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within half a mile (1 km).
This hotel features an outdoor pool, a spa tub, and a restaurant. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Enjoy the gym and perks like free self parking and free WiFi.
Mar 23, 2022 by Abigail - Atención al Cliente
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Porta Hotel del Lago offers its guests a children's pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. Event space at this hotel measures 4725 square feet (439 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the family-friendly Porta Hotel del Lago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3.5-star Panajachel hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking
Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Premium cable television is provided. Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Porta Hotel del Lago has a restaurant on site.
Room service (during limited hours) is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Porta Hotel del Lago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.