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4.5 out of 5

"The property is in close vicinity to many things. In one direction are high end stores and restaurants; in the other direction are more common places ... " More

By a verified traveler on Tue 12 Nov 2019

Hotel Description

5-star luxury hotel near Via Espana

Heart of Panama City

Within a 10-minute walk of this Campo Alegre hotel, you'll find Via Espana and Avenida Balboa. Also, Cinta Costera is within half a mile (1 km) and Multiplaza Pacific Mall is within 2 miles (3 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the fitness center, bar/lounge, and coffee shop.

Free Internet, soaking tubs

The 125 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LCD TVs come with cable channels, and other amenities include deep soaking bathtubs and iPod docks.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$204* Per night/room Sep 3 - Sep 4

Tower Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bristol Panama ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bristol Panama

Everyone (7) Couples (1) Family (3)
4 out of 5
The property is in close vicinity to many things. In one direction are high end stores and restaurants; in the other direction are more common places like the supermarket, shopping area, etc. I felt extremely safe walking in the area at all times of the day and there was always staff at the door to greet you. The staff was extremely pleasant and helpful the entire stay! We were even invited to a free cocktail hour to meet the people over guest relations who genuinely seemed interested in our opinion.

Posted by , from Memphis, TN on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Madelaine M.

Dear Jonae, Thank you for taking the time to write about your experience! We are glad to know you have enjoyed our service and facilities. We hope to welcome you back soon!

5 out of 5
We really loved the level of service from all the staff!

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 26, 2019 by Madelaine M

Thank you for taking the time to write about your experience! We are glad to know you have enjoyed the service from our staff. We hope to welcome you back soon!

4 out of 5
Staff is exceptional. Property is first class only problem was there was a loud bang noise about once an hour which would wake us up. Just once and done until the next hour, but interrupted sleep. Not sure what it was.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 31, 2019 by Maria V

Thank you for your comments! We will be sure to follow up with maintenance to try to find out what may have caused the one time noise every hour. Safe travels and we hope to see you again in the near future!

5 out of 5
The building is very nice; well taken care of. The bed and linens are excelent. Pillows soft (little bit too soft for my taste). Staff very friendly and attentive. Location for whomever is going on business - financial district - is very good (it is not to far from the shore, but is more well located for business). Nice and good breakfast setting and quality. So, it was a very good experience.

Posted by , from Sunny Isles Beach, Florida on Jul 11, 2019

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Comment from Hotel Management

Jul 24, 2019 by Maria V

Dear Claudio, We appreciate your comments and detailed review! We hope to welcome you back in the future!

5 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 13, 2019 by Maria V

Thank you!

5 out of 5
Sophisticate, beautiful settings, attentive personal, good ambiance. One are that can improve is the internet service, little bit slow at times.

Posted by on May 17, 2019

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Comment from Hotel Management

May 20, 2019 by Maria V

Thank you for your comments and rating. We will be sure to follow up with IT to find if there was any interruptions of the service during your stay. We hope to welcome you back to our hotel in the future!

5 out of 5
The hotel staff was really friendly all the time. The rooms are really big for the price you Pay. Bed really confortable. Buffet breakfast amazing

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 20, 2019 by Maria V.

Thank you for your amazing comments! We are thrilled you enjoyed our hotel and restaurant. We hope to welcome you again in the future!

1 out of 5

Inflexible and incompetent staff.

Most 5* establishments recognize that being flexible with their guests is a fundamental expectation. Don't bother with this hotel unless you want to book and then receive 2* treatment.

Posted by on Dec 4, 2017

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Comment from Hotel Management

Dec 12, 2017 by Yariadna Hurtado

Dear Anonymous guest, Thank you for your candid feedack. I am very sorry to hear that your stay did not meet expetations. Please email us so our Hotel Manager can contact you directly.

5 out of 5

Really great hotel

Pros: Dining was fabulous!
Cons: All was good!
Location: Stayed mostly at the hotel. It was a stopover location for our travels and we found the city to be very dirty. Most comfortable in the hotel.
Hotel was clean, modern, and quiet. Fabulous breakfast! Went to the restaurant for dinner and lunch and wasn't at all disappointed! Gym was well equipped and clean

Posted by , from Florida on Aug 8, 2017

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Comment from Hotel Management

Aug 11, 2017 by Victor

Dear Donna, thank you for your perfect review! We appreciate your taking the time to share your positive experience with other travelers and hope to see you again soon.

5 out of 5

Nice hotel, concierge really helpful

The hotel was very nice and the room really clean. The concierge was really helpful when we were looking for things to do and booking tours through the hotel. I loved the thank you dessert we received the night before checking out. I would definitely stay at the hotel again.

Posted by , from Florida on Jul 16, 2017

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Comment from Hotel Management

Jul 18, 2017 by Victor

Thank you for sharing your positive experience with other travelers. We appreciate your comments and look forward to welcome you back in the near future.

Renovations + Closures

This property is closed from March 22 2020 to August 31 2020 (dates subject to change).

Property Features

Bristol Panama offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5651 square feet (525 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Bristol Panama. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Panama City hotel is smoke free.

  • 125 guestrooms or units
  • 18 levels
  • 2 buildings
  • 5651 sq ft of conference space
  • 525 sq m of conference space
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tocumen Intl. Airport (PTY) (21 km / 13 mi)
  • Train station: Panama City Passenger Station (9.5 km / 5.9 mi)
  • Metro station: Iglesia del Carmen Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Bristol Panama offers 125 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Salsipuedes Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Spa Services

THE SPA at Bristol has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Hot stone massage
  • Steam room in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Bristol Panama

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are available to guests
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PAB 15 per person (approximately)
  • Airport shuttle fee: PAB 40 per person (one way)
  • Self parking fee: PAB 15.00 per day
  • Valet parking fee: PAB 15.00 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Hotel Panama
  • Bristol Panama
  • Panama Bristol
  • Bristol Hotel Panama City
  • Bristol Panama City
  • Bristol Panama Hotel Panama City
  • Bristol Panama Panama City
  • Bristol Panama Hotel
  • The Bristol Panama Hotel & SPA Panama City
  • Bristol Panama Hotel
  • Bristol Panama Panama City
  • Bristol Panama Hotel Panama City

You should know

  • Bristol Panama offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Bristol Panama is listed in the 2015 Condé Nast Traveler Top 100 List.
  • The property is a member of the Leading Hotels of the World.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.