For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 3 miles (5 km) of this motel, you'll find Shipwreck Island Waterpark and Gulf World Marine Park. Ripley's Believe It or Not and WonderWorks are also within 3 miles (5 km).
Fun at the beach
A poolside bar and a 24-hour front desk are featured at this motel, along with free self parking. WiFi in public areas is free. A terrace, a picnic area, and laundry facilities are also on offer.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 152 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Balconies or patios, coffee/tea makers, and hair dryers are also available.
Standard Queen Room w/ 2 Queen Beds Partial Oceanview
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Suite, 2 Queen Beds w/ kitchen, Partial Oceanview
Bed Count2 Queen BedsMaximum Occupancy
6 Max
Standard Room - Run of the House
Bed Count1 Queen BedMaximum Occupancy
2 Max
Standard Queen Room w/ 2 Queen Beds Cabana Oceanview
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Chateau By The Sea ratings based on 15 Verified Reviews
Review Summary
2.9
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Chateau By The Sea
Everyone (10)Couples (1)Family (3)
4 out of 5
Posted by a verified traveler on Oct 14, 2019
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Comment from Hotel Management
Oct 15, 2019
by BC
Thank you for staying with us! We are glad to hear that you enjoyed your visit and hope to see you again soon.
2 out of 5
Posted by a verified traveler on Jul 23, 2019
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Comment from Hotel Management
Aug 13, 2019
by BC
We are sorry to hear that you did not enjoy your stay. We will address your experience internally.
3 out of 5
With the exception of 2018, we have been staying at the Chateau at least once a year for the past five years. While we enjoyed our trip and the proximity to the beach, the hotel has gone downhill. Both days I had to request housekeeping before they finally showed up after 5:00. The pool was closed all day on Friday. My computer was "hacked" during our stay which was amazing given the fact that the wifi was spotty at best. When I tried to call the facility to warn them about the hack, I did not get an answer. I hope these circumstances were just a "fluke." It is a shame to see a property with so much potential go downhill.
Posted by KLEE, from Alabama on May 14, 2019
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Comment from Hotel Management
May 14, 2019
by BC
Klee, we apologize for the delayed housekeeping service during your stay. We have alerted our IT staff of the Wi-Fi issue. Thank you for bringing this to our attention.
2 out of 5
The room was supposed to have two queen beds but only had one. There was no soap or shampoo in the room. The view was ok of the beach but obstructed by scaffolding. The roof was still being repaired from the hurricane.
Posted by a verified traveler on May 5, 2019
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Comment from Hotel Management
May 6, 2019
by BC
We apologize that your room did not have 2 beds in it. We will address your comments on the lack of toiletries and scaffolding internally.
2 out of 5
IF you don't mind a bunch of THUGS hanging out Then this place is fine. We've stayed here twice and had the same experience. Thought the first time was a fluke, but nope it wasn't!! You call the office and ask them to calm down the parking lot situation but they didn't do ANYTHING! you can't walk in the parking lot to go anywhere after a certain time. All the boom boom music and straight up thugs made it impossible and extremely uneasy feeling! Good luck if you stay here, i would highly recommend 'carrying' while you're here!
Posted by a verified traveler on Apr 30, 2019
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Comment from Hotel Management
May 1, 2019
by BC
We are very sorry to hear that you did not enjoy your stay with us. We have forwarded your experience to our Head of Security to monitor the situation.
3 out of 5
Super late check in can’t come in go get dressed clean up from drive cause it’s 4 pm check in then had to wait cause they didn’t have nobody to clean room so that put us out the room 2 hours 6pm late it really impacted my trip especially when I had kids with me
Posted by a verified traveler on Mar 28, 2019
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Comment from Hotel Management
Mar 28, 2019
by BC
We sincerely apologize for the delay in checking in to our hotel. We will address this internally.
3 out of 5
Posted by a verified traveler on Mar 28, 2019
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Comment from Hotel Management
Apr 1, 2019
by BC
Thank you for staying with us! We hope to see you again soon!
1 out of 5
The only good thing about this hotel was location. It was right on the beach and we had a great view from our balcony. Everything else was awful. Check in took over an hour and half, the place was dirty, the tub was peeling, the carpet was sticky and parking was awful. The water in the shower would randomly change from scalding hot to freezing cold. We didn’t receive any housekeeping services 2 of the 4 full days we were there. On the two days housekeeping did show up, they only pulled the covers over the bed and removed our towels. They did not actually make the bed or leave us clean towels or a new bath mat. They also did not sweep, vacuum, or wipe down the sink, counters, toilet or shower. They also did not leave any extra toilet paper and the hand soap dispenser was empty the entire time we were there. We had to go to Target and buy our own soap and Kleenex since tissues weren’t provided either. The TV didn’t work and one of the beds was broken. There is also a $10 per day “resort fee” which I was aware of prior to our stay. I was not aware, however, that the “resort fee” would be taxed at 30% resulting in a total of $130 extra beyond our actual room rates for our 5 night stay in 2 rooms. I’m still not entirely sure what amenities the “resort fee” covered. You have to pay an extra daily fee for beach chairs and umbrellas and there are no other amenities to speak of. I would highly recommend staying elsewhere.
Posted by a verified traveler on Mar 16, 2019
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Comment from Hotel Management
Mar 18, 2019
by BC
We sincerely apologize for the slow check-in, lack of housekeeping and issues with the hot water. We have forwarded your entire review on to our housekeeping and maintenance supervisors, as well as our Corporate Director of Operations to address internally.
5 out of 5
Posted by a verified traveler on Mar 15, 2019
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Comment from Hotel Management
Apr 1, 2019
by BC
We are thrilled to hear that you enjoyed your stay with us. We hope to see you again soon! Thanks for choosing the Chateau!
4 out of 5
Posted by a verified traveler on Mar 10, 2019
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Comment from Hotel Management
Apr 1, 2019
by BC
We are so glad to hear that you enjoyed your stay at the Chateau! We hope to see you again soon!
As a guest of Chateau By The Sea, you'll find a terrace, a picnic area, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Self parking is free. This Panama City Beach motel is smoke free.
152 guestrooms or units
Bar by the pool
Cabanas on the beach (surcharge)
Beach lounge chairs
Umbrellas for the beach
Self-service laundry
Front desk (24 hours)
Terrace
Outdoor picnic space
Newspapers in lobby (free)
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Panama City, FL (ECP-Northwest Florida Beaches Intl.) (26.3 km / 16.3 mi)
Parking: Free self parking
Room Amenities
Chateau By The Sea offers 152 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Panama City Beach motel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.
Private balcony or patio
Flat-screen television
Satellite channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Ensuite bathroom
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair accessible parking
Assistive listening devices available
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 7 AM
Minimum check-in age is: 21
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 5 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Debit cards
Number of children who can stay free - 5
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 45.00 per stay (for guests under 25 years old)
3.26 percent destination fee will be charged
Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
Pool access
Beach access
Internet access
Newspaper
Phone calls
Faxes
In-room coffee
Self parking
Parking
Housekeeping
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
