For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Unlike other reviews I found the staff to be very accommodating and friendly. I traved with my 90 year old parents that use a cane and walker , staff
...
"
More
4.5-star luxury hotel near Avenida Balboa, connected to a shopping center
Oceanside stay
Your stay at this hotel will put you steps from Multicentro Panama and a 5-minute walk from Avenida Balboa. Multiplaza Pacific Mall and Via Espana are also within 2 miles (3 km).
Poolside dining
This luxury hotel features a casino, a full-service spa, and a nightclub. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 4 restaurants and perks like free WiFi.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 1463 guestrooms also offer free WiFi and LCD TVs with cable channels. 24-hour room service, wired Internet, and rainfall showerheads are also available.
Hard Rock Hotel Panama Megapolis ratings based on 21 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hard Rock Hotel Panama Megapolis
Everyone (14)Business (1)Family (2)
5 out of 5
Unlike other reviews I found the staff to be very accommodating and friendly. I traved with my 90 year old parents that use a cane and walker , staff was always helpful. Make sue to get a Jr. Suite, ocean facing balcony on 25th floor or higher. The ciew will be amazing. Unfortunately, mine was on the 21st floor and somewhat obscured by a digital billboard on the outlet mall. Breakfast was great, the choises on the buffet were amazing and the omelet station and the Bloody Mary station was a nice touch. Plan on spanding about $19 per person. Only drawback is the pool area needs to be much larger.
Posted by a verified traveler on Feb 25, 2020
Was this review helpful to you?
Comment from Hotel Management
Feb 25, 2020
by HRHPM
Dear Rockstar, thank you very much for sharing your comments with our HRH Panama Megapolis team. We are pleased to know that you enjoyed your stay and our wonderful facilities. We appreciate your valuable feedback and will take your comments into account to improve the experience we want to offer our guests. We hope to have you back soon in our stage. Regards!
2 out of 5
The location was excellent.
However the hotel is not keeping up. We had many complaints. There was no remote for the tv so we had to call to get one. The safe was not working and needed to be repaired twice during our one week stay. The drain in the shower didn't work and needed to be fixed. The bathroom did not appear to have been completely cleaned when we arrived. The bathroom door was dirty and there were only two clean towels.
Posted by Alan, from Boynton Beach, Florida on Feb 21, 2020
Was this review helpful to you?
Comment from Hotel Management
Feb 21, 2020
by HRHPM
Dear Alan, thank you very much for sharing your comments with our HRH Panama Megapolis team. We are pleased to know that you enjoyed your stay and our wonderful facilities. We appreciate your valuable feedback and will take your comments into account to improve the experience we want to offer our guests. We hope you can give us another chance. Regards!
5 out of 5
Clean, cool, kind. Great location especially if you’re here during rainy season.
Posted by a verified traveler on Nov 29, 2019
Was this review helpful to you?
Comment from Hotel Management
Dec 4, 2019
by HRHPM
Dear Rockstar, thank you so much for sharing your comments with our HRH Panama Megapolis team. We are happy to know you enjoyed your visit and we hope you can join us back on stage very soon. Greetings!
5 out of 5
Posted by a verified traveler on Jun 10, 2019
Was this review helpful to you?
Comment from Hotel Management
Jun 10, 2019
by HRHPM
Querido Rockstar, gracias por calificar a nuestro magnífico Hard Rock Hotel Panamá Megapolis. Esperamos poder contar con tu presencia Rockstar nuevamente en nuestro escenario. ¡Saludos!
5 out of 5
Posted by a verified traveler on Apr 13, 2019
Was this review helpful to you?
Comment from Hotel Management
May 1, 2019
by HRHPM
Querido Rockstar, gracias por calificar a nuestro magnífico Hard Rock Hotel Panamá Megapolis. Esperamos poder contar con tu presencia Rockstar nuevamente en nuestro escenario. ¡Saludos!
4 out of 5
well located, nice place
bathroom not so clean
elevators too far from each other
Posted by a verified traveler on Sep 20, 2018
Was this review helpful to you?
Comment from Hotel Management
Sep 20, 2018
by HRH Panamá Megapolis
Dear Rockstar, thank you so much for sharing your comments with our HRH Panama Megapolis team. We deeply appreciate your valuable feedback and we hope we can welcome you on stage very soon again. Greetings!
5 out of 5
In Love w Panama
Pros:Inlikedmit all, a dead spot for eating between 10:30-12:00.....room service wouldnt answer phone?..
Location:Mira Flores Panama Canal
Casco Viejo , Amador Causeway, Mercado de Mariscos
Casinos and shopping
I never do reviews; just too busy: I wont let this visit go unreported however. I want to thank every single HR staffer for being the kindess, most helful and “over the top” to please me and my guest, great location, shopping bars clubs all nearby. SOY sushi was killer and the grilled burgers by the pool do the trick. waitress staff was sweet and it all addded up to one of my favorite trips ever. All the sights are a taxi ride away and security at the facility was so professional. Hit the sky club for your Bachata, Reggaeton, Salsa fix.
Awesome job Hard Rock, I’m already planning my next trip!
Gracias a todos los empleados del Hard Rock un fuerte abrazo!
Posted by Busa Guy, from San Anto TX on Oct 10, 2017
Was this review helpful to you?
Comment from Hotel Management
Oct 12, 2017
by HRH Panamá Megapolis
Dear Busa Guy, How wonderful! Thank you so much for all the compliments on the wonders that our amazing stage has to offer. We are thrilled to read about your great experience in our Rock & Roll palace, we are happy to know that you enjoyed every bit of your visit, that our delicious restaurant SOY and burgers by the pool rocked your palate; that you enjoyed our unique BITS lounge at the 62nd floor and his incredible environment. It really makes us beyond happy to read about our guests' wonderful experiences, especially when we know you were delighted by our show. Our team at Hard Rock Hotel Panama Megapolis works very hard every day, to please our guests with a real Rock N' Roll experience. We truly hope you can visit us one more time, to keep rocking with us and enjoy our fabulous stage. ¡Rock N' Roll!
4 out of 5
Tons of fun!
Pros:Pool area, location and great breakfast
Cons:More English speaking staff, beds not the most comfortable
Location:Used cabs to go to casa viejo and tour company on main floor to see monkey isle and tram into jungle
Big party time on weekend and quiet during the week. Excellent location to see sites in the city. Breakfast was really great. Pool really nice. Would recommend for sure. Upper floors better as you'll hear significant traffic under thirtieth floor!
Posted by candice, from calgary, ab on Jan 22, 2016
Was this review helpful to you?
Comment from Hotel Management
Mar 14, 2016
by Guest Services
Hello Candice! Thank you so much for reaching out the band. We want to thank you for taking the time to let us know your Experience at our stage. The General Management is always working hard to develop the growth of our staff in order to provide the service that a Rockstar deserves. We would like to have the opportunity to welcome you back to the show that never ends.
4 out of 5
Nice hotel, great staff, good central location.
The Panama City HRH is a very comfortable hotel. Nothing terribly fancy. Great staff - super pleasant and helpful. Great buffet breakfast. Good central location in PC. Easy to get anywhere by taxi. Elevator system is problematic at busy times. Give yourself an extra 10 min to come and go.
Posted by Sarah, from Phoenix AZ on Jan 4, 2016
Was this review helpful to you?
Comment from Hotel Management
Jan 12, 2016
by GSVC
Thank you for choosing our hotel for your stay!!! Reviews like yours are the ones that ensure us that we are reaching our goals of making our rock stars feel amazing. Our doors will always be open for whenever you choose to come back to Panama City and we will definitely give you the treatment, comfort, and dedication that you will only find at the Hard Rock Hotel Panama Megapolis.
5 out of 5
VERY FRIENDLY HOTEL
VERY NICE EXPIERENCE, NICE RESTAURANTS, SWIMMING POOL, ROOMS, FOOD.
Posted by TRAVEL A LOT, from VASQUEZ on Nov 2, 2015
Was this review helpful to you?
Comment from Hotel Management
Nov 9, 2015
by GSVC
Thank you for taking the time to share your experience with us and the rest of our fans worldwide. We are very pleased sorry able to provide a wonderful stay filled with unique memories that will last a lifetime. We are very pleased that you were able to make the most of all our facilities and in such a short time. So we hope you can come very soon in a longer visit so you can enjoy with us again and all those spaces that could not visit. The magic of Rock and Roll Hard Rock Hotel Panama Megapolis waiting for you, to welcome you back like a real rock star.
Hard Rock Hotel Panama Megapolis offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 137704 square feet (12793 square meters) and includes a conference center. A casino, a children's pool, and a nightclub are also featured at the luxury Hard Rock Hotel Panama Megapolis. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Parking is available for a fee. This Beaux Arts Panama City hotel is smoke free.
1 building
1463 guestrooms or units
66 levels
4 dining venues
4 bars or lounges
137704 sq ft of conference space
12793 sq m of conference space
Built in 2012
Casino
Nightclub
Bar by the pool
Coffee shop
Deli
Kid's club (surcharge)
Childcare (surcharge)
Terrace on the roof
Cabanas by the pool (surcharge)
Poolside lounge chairs
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Convenience store
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Outdoor pool
Children's pool
Free WiFi
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Refrigerator
Internet
Available in all rooms:
Free WiFi
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
, Wired Internet access - surcharge
Parking
Valet parking (surcharge)
Transport
Airport: Panama City (PTY-Tocumen Intl.) (23.1 km / 14.3 mi)
Train station: Panama City Passenger Station (9.8 km / 6.1 mi)
Property shuttles: Airport drop-off
Parking: Valet parking available for a surcharge
Room Amenities
Hard Rock Hotel Panama Megapolis offers 1463 accommodations with laptop-compatible safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In-room dining (24 hours)
HD television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Hypo-allergenic bedding
Shower
Rainfall showerhead
Housekeeping (daily)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Bazaar - This poolside buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Ciao Tapas and Pizza - This restaurant serves lunch and dinner. Open daily.
Soy... - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Tauro - This steakhouse specializes in international cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.
Nearby Activities
2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Ecotours nearby
Golfing nearby
Fitness classes on site
Yoga classes/instruction on site
Spa Services
Rock Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
Number of treatment rooms 10
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hot stone massage
Swedish massage
Sauna in spa
Spa tub in spa
Steam room in spa
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires that all guests register and present government-issued photo identification at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Only service animals are allowed
Service animals are exempt from fees/restrictions
Security system
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between PAB 18.99 and PAB 35 for adults, PAB 18.99 and PAB 35 for children (approximately)
Fee for in-room wired Internet: PAB 3.21 per stay (rates may vary)
Fee for wired Internet in public areas: PAB 3.21 per stay (rates may vary)
Airport shuttle fee: PAB 45.00 per person
Airport shuttle fee per child: PAB 45.00
Valet parking fee: PAB 10.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hard Rock Hotel Megapolis
Hard Rock Hotel Panama Megapolis
Hard Rock Megapolis
Hard Rock Panama Megapolis
Hotel Hard Rock Megapolis Panama
Hotel Megapolis Panama
Megapolis Hotel
Megapolis Panama
Panama Hard Rock Megapolis
Panama Megapolis
Hard Rock Hotel Panama Megapolis Panama City
Hard Rock Panama Megapolis
Hard Rock Hotel Panama Megapolis Hotel
Hard Rock Hotel Panama Megapolis Panama City
Hard Rock Hotel Panama Megapolis Hotel Panama City
You should know
Hard Rock Hotel Panama Megapolis offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
There was an error importing /Panama-City-Hotels-Hard-Rock-Hotel-Panama-Megapolis.h5074269-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Panama-City-Hotels-Hard-Rock-Hotel-Panama-Megapolis.h5074269-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.
Free parking is not available at this hotel. Valet parking is available for PAB 10.00 per day.
Hard Rock Hotel Panama Megapolis is 14.3 mi (25-min drive) away from the Panama City (PTY-Tocumen Intl.) airport, the closest popular airport to the property.
Hard Rock Hotel Panama Megapolis features an outdoor pool and a children's pool.
This hotel is 6.9 mi (20-min drive) from Veracruz Beach and 11.4 mi (29-min drive) from Taboga Beach. Don't forget your sunscreen!
Pamper yourself with a day at Rock Spa, where you can enjoy body scrubs, Swedish massages, and mani/pedis.
Free breakfast isn't offered at Hard Rock Hotel Panama Megapolis, but full breakfast is offered for a fee of between PAB 18.99 and PAB 35 for adults, PAB 18.99 and PAB 35 for children. It's available every day from 6:30 AM to 10:30 AM.
Check-in is from 3:00 PM - midnight.
Hard Rock Hotel Panama Megapolis offers a shuttle from the hotel to the airport 24 hours a day, for a charge of PAB 45.00 per person.
During your stay you can enjoy the 53821 square-foot casino on site, featuring 100 slot machines and 5 gaming tables.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
