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Hard Rock Hotel Panama Megapolis

4.5-star property
Ave. Balboa al lado de Multicentro, Panama City, Panama 1-855-201-7819

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4.4 out of 5
Excellent!
See all 7 Travelocity Reviews

"Unlike other reviews I found the staff to be very accommodating and friendly. I traved with my 90 year old parents that use a cane and walker , staff ... " More

By a verified traveler on Tue 25 Feb 2020

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Avenida Balboa, connected to a shopping center

Oceanside stay

Your stay at this hotel will put you steps from Multicentro Panama and a 5-minute walk from Avenida Balboa. Multiplaza Pacific Mall and Via Espana are also within 2 miles (3 km).

Poolside dining

This luxury hotel features a casino, a full-service spa, and a nightclub. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 4 restaurants and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 1463 guestrooms also offer free WiFi and LCD TVs with cable channels. 24-hour room service, wired Internet, and rainfall showerheads are also available.

Rock Platinum Suite One Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Platinum Suite Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hard Rock Hotel Panama Megapolis ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hard Rock Hotel Panama Megapolis

Everyone (5) Family (1)
5 out of 5
Unlike other reviews I found the staff to be very accommodating and friendly. I traved with my 90 year old parents that use a cane and walker , staff was always helpful. Make sue to get a Jr. Suite, ocean facing balcony on 25th floor or higher. The ciew will be amazing. Unfortunately, mine was on the 21st floor and somewhat obscured by a digital billboard on the outlet mall. Breakfast was great, the choises on the buffet were amazing and the omelet station and the Bloody Mary station was a nice touch. Plan on spanding about $19 per person. Only drawback is the pool area needs to be much larger.

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by HRHPM

Dear Rockstar, thank you very much for sharing your comments with our HRH Panama Megapolis team. We are pleased to know that you enjoyed your stay and our wonderful facilities. We appreciate your valuable feedback and will take your comments into account to improve the experience we want to offer our guests. We hope to have you back soon in our stage. Regards!

2 out of 5
The location was excellent. However the hotel is not keeping up. We had many complaints. There was no remote for the tv so we had to call to get one. The safe was not working and needed to be repaired twice during our one week stay. The drain in the shower didn't work and needed to be fixed. The bathroom did not appear to have been completely cleaned when we arrived. The bathroom door was dirty and there were only two clean towels.

Posted by , from Boynton Beach, Florida on Feb 21, 2020

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Comment from Hotel Management

Feb 21, 2020 by HRHPM

Dear Alan, thank you very much for sharing your comments with our HRH Panama Megapolis team. We are pleased to know that you enjoyed your stay and our wonderful facilities. We appreciate your valuable feedback and will take your comments into account to improve the experience we want to offer our guests. We hope you can give us another chance. Regards!

5 out of 5
Clean, cool, kind. Great location especially if you’re here during rainy season.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 4, 2019 by HRHPM

Dear Rockstar, thank you so much for sharing your comments with our HRH Panama Megapolis team. We are happy to know you enjoyed your visit and we hope you can join us back on stage very soon. Greetings!

5 out of 5

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by HRHPM

Querido Rockstar, gracias por calificar a nuestro magnífico Hard Rock Hotel Panamá Megapolis. Esperamos poder contar con tu presencia Rockstar nuevamente en nuestro escenario. ¡Saludos!

5 out of 5

Posted by on Apr 13, 2019

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Comment from Hotel Management

May 1, 2019 by HRHPM

Querido Rockstar, gracias por calificar a nuestro magnífico Hard Rock Hotel Panamá Megapolis. Esperamos poder contar con tu presencia Rockstar nuevamente en nuestro escenario. ¡Saludos!

4 out of 5
well located, nice place bathroom not so clean elevators too far from each other

Posted by on Sep 20, 2018

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Comment from Hotel Management

Sep 20, 2018 by HRH Panamá Megapolis

Dear Rockstar, thank you so much for sharing your comments with our HRH Panama Megapolis team. We deeply appreciate your valuable feedback and we hope we can welcome you on stage very soon again. Greetings!

5 out of 5

In Love w Panama

Pros: Inlikedmit all, a dead spot for eating between 10:30-12:00.....room service wouldnt answer phone?..
Location: Mira Flores Panama Canal Casco Viejo , Amador Causeway, Mercado de Mariscos Casinos and shopping
I never do reviews; just too busy: I wont let this visit go unreported however. I want to thank every single HR staffer for being the kindess, most helful and “over the top” to please me and my guest, great location, shopping bars clubs all nearby. SOY sushi was killer and the grilled burgers by the pool do the trick. waitress staff was sweet and it all addded up to one of my favorite trips ever. All the sights are a taxi ride away and security at the facility was so professional. Hit the sky club for your Bachata, Reggaeton, Salsa fix. Awesome job Hard Rock, I’m already planning my next trip! Gracias a todos los empleados del Hard Rock un fuerte abrazo!

Posted by , from San Anto TX on Oct 10, 2017

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Comment from Hotel Management

Oct 12, 2017 by HRH Panamá Megapolis

Dear Busa Guy, How wonderful! Thank you so much for all the compliments on the wonders that our amazing stage has to offer. We are thrilled to read about your great experience in our Rock & Roll palace, we are happy to know that you enjoyed every bit of your visit, that our delicious restaurant SOY and burgers by the pool rocked your palate; that you enjoyed our unique BITS lounge at the 62nd floor and his incredible environment. It really makes us beyond happy to read about our guests' wonderful experiences, especially when we know you were delighted by our show. Our team at Hard Rock Hotel Panama Megapolis works very hard every day, to please our guests with a real Rock N' Roll experience. We truly hope you can visit us one more time, to keep rocking with us and enjoy our fabulous stage. ¡Rock N' Roll!

About the Hard Rock Hotel Panama Megapolis

Location Ave. Balboa al lado de Multicentro, Panama City, Panama

Renovations + Closures

This property is closed from January 1 2021 to March 31 2021 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Hard Rock Hotel Panama Megapolis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hard Rock Hotel Panama Megapolis are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hard Rock Hotel Panama Megapolis offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 137704 square feet (12793 square meters) and includes a conference center. A casino, a children's pool, and a nightclub are also featured at the luxury Hard Rock Hotel Panama Megapolis. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Parking is available for a fee. This Beaux Arts Panama City hotel is smoke free.

  • 1 building
  • 1463 guestrooms or units
  • 66 levels
  • 4 dining venues
  • 4 bars or lounges
  • 137704 sq ft of conference space
  • 12793 sq m of conference space
  • Built in 2012
  • Casino
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Tocumen Intl. Airport (PTY) (23.1 km / 14.3 mi)
  • Train station: Panama City Passenger Station (8.1 km / 5 mi)
  • Property shuttles: Airport drop-off
  • Parking: Valet parking available for a surcharge

Room Amenities

Hard Rock Hotel Panama Megapolis offers 1463 accommodations with laptop-compatible safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Bazaar - This poolside buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Ciao Tapas and Pizza - This restaurant serves lunch and dinner. Open daily.

Soy... - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Tauro - This steakhouse specializes in international cuisine and serves dinner only. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Rock Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires that all guests register and present government-issued photo identification at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PAB 18.99 and PAB 35 for adults, PAB 18.99 and PAB 35 for children (approximately)
  • Fee for in-room wired Internet: PAB 3.21 per stay (rates may vary)
  • Fee for wired Internet in public areas: PAB 3.21 per stay (rates may vary)
  • Airport shuttle fee: PAB 45.00 per person
  • Airport shuttle fee per child: PAB 45.00
  • Valet parking fee: PAB 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Megapolis
  • Hard Rock Hotel Panama Megapolis
  • Hard Rock Megapolis
  • Hard Rock Panama Megapolis
  • Hotel Hard Rock Megapolis Panama
  • Hotel Megapolis Panama
  • Megapolis Hotel
  • Megapolis Panama
  • Panama Hard Rock Megapolis
  • Panama Megapolis
  • Hard Rock Hotel Panama Megapolis Panama City
  • Hard Rock Panama Megapolis
  • Hard Rock Hotel Panama Megapolis Hotel
  • Hard Rock Hotel Panama Megapolis Panama City
  • Hard Rock Hotel Panama Megapolis Hotel Panama City

You should know

  • Hard Rock Hotel Panama Megapolis offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.