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4.4 out of 5

"Very clean and friendly staff. My only problem was the bed, it was very uncomfortable. It split in 2 in the middle of the night. Hotel staff said it h ... " More

By a verified traveler on Mon 01 Apr 2019

Hotel Description

3.5-star hotel near Albrook Shopping Mall

City center stay

Within a 15-minute walk of this El Cangrejo hotel, you'll find Via Espana and Uruguay Street. Avenida Balboa and Cinta Costera are also within 2 miles (3 km).

Business services

This hotel features a spa tub, a fitness center, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the a rooftop terrace, bar/lounge, and coffee shop.

Free Internet, LCD TVs

The 165 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs, refrigerators, and laptop-compatible safes are also available.

Evolution, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$55* Per night/room Aug 1 - Aug 2

Evolution, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

King Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Panama ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Panama

Everyone (7) Couples (1)
5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Hilton Garden Inn Panamá

Muchas gracias por su excelente valoración. Esperamos tenerle de vuelta nuevamente.

4 out of 5

Posted by on Jan 12, 2020

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5 out of 5

Posted by on Jul 8, 2019

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3 out of 5
Very clean and friendly staff. My only problem was the bed, it was very uncomfortable. It split in 2 in the middle of the night. Hotel staff said it had to be refilled with air.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 3, 2019 by Hilton Garden Inn Panama

We are sorry we were not able to provide you with the quality of services you deserve, in special with the theme about the mattress, we going to report this situation with the housekeeping manager, this is not typical of our hotel. We going to taking it on account, because we try to looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Best regards,

5 out of 5
Very nice hotel. Beautiful skyline very of "El Panama Hotel and Casino" and their roof top pool. The only grip I have was that maintenance was working in the room next door and was playing music at 0700. The rooms had connecting doors, so the sound was amplified. Not cool! I had to get up and ask him to turn it down, and he did, but my sleep was broken.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Aug 7, 2018 by Hilton Garden Inn Panama

Dear Yolanda, we are sorry we were not able to provide you with the quality of services you deserve. This is not usual on our hotel, because your satisfaction is very important for us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback, your opinion represents a new opportunity to improve our customer experience. We hope you will consider staying with us again. Thanks for your visit.

5 out of 5

Great hotel with central location.

Very friendly staff. The entire hotel is very clean. The rooms have refrigerator and coffee maker plus clean and functional bathrooms with plenty of hot water. Highly recommended.

Posted by , from LA on May 27, 2018

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Comment from Hotel Management

Jun 5, 2018 by Hilton Garden Inn Panama.

Dear Joe, we are very happy to know that our attention was of your total and complete pleasure. We hope to have the opportunity to be your hosts again in this your home the Hilton Garden Inn, where our goal is to create memorable experiences. Thanks for choosing us.

4 out of 5

Nice hotel in the city,

Needs a pool Wake-up call was 15 minutes late on both days I requested one

Posted by , from Houston,Texas on Jan 22, 2016

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Comment from Hotel Management

Feb 2, 2016 by CB

Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. Regarding the wake up call problem, we apologize for the inconvenience and we will check our system.. We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City. Best regards! René Páez Gerenal Manager

4 out of 5
I found it to be a nice hotel for the price. The room was clean and comfortable, and the staff friendly. I was disappointed that the website said it had a pool, which was a factor in my choosing this hotel, and when I arrived I realize they didn't have a pool but a jacuzzi.

Posted by on Jul 1, 2015

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Comment from Hotel Management

Aug 7, 2015 by CB

Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia.com,. Thank you again for staying with us. We are truly honored by your compliments about our customer service,. We are glad that we could accommodate your needs and make your time with us special and you are correct's a real satisfaction for us that your recent stay has been excellent. We are really sorry about the jacuzzi, we checked and make the correction. Best Regards, Rene Paez General Manager

Renovations + Closures

This property is closed from 24 March 2020 to 30 July 2020 (dates subject to change).

Property Features

Hilton Garden Inn Panama offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3746 square feet (348 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Garden Inn Panama. This 3.5-star Panama City hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 14 levels
  • 3746 sq ft of conference space
  • 348 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Tocumen Intl. Airport (PTY) (21.7 km / 13.5 mi)
  • Train station: Panama City Passenger Station (9.4 km / 5.8 mi)
  • Metro station: Iglesia del Carmen Station (0.5 km / 0.3 mi)
  • Property shuttles: Area shuttle

Room Amenities

Hilton Garden Inn Panama offers 165 accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Garden Grille - Onsite restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hilton Garden Inn Panama

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PAB 5.00 and PAB 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Panama
  • Hilton Garden Inn Panama
  • Panama Hilton Garden Inn
  • Hilton Garden Inn Panama Panama City
  • Hilton Garden Inn Panama Hotel
  • Hilton Garn Inn Panama Hotel
  • Hilton Garden Inn Panama Hotel
  • Hilton Garden Inn Panama Panama City
  • Hilton Garden Inn Panama Hotel Panama City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.