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4.8 out of 5

"We arrived late in the evening with several loose ends regarding a cruise we were going on the next day. There was nothing the staff would not do for ... " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

Family-friendly 5-star hotel near Multiplaza Pacific Mall

Seaside stay

You'll find Multiplaza Pacific Mall and Avenida Balboa within a 15-minute walk of this Panama City hotel. Panama Viejo is within 6 miles (10 km) and Amador Causeway is within 9 miles (15 km).

Poolside dining

A full-service spa, 4 restaurants, and 4 outdoor pools are all featured at this smoke-free hotel. Family-friendly amenities include a children's pool and supervised childcare. Enjoy the 24-hour fitness center and perks like free WiFi.

Free WiFi, comfy beds

The 369 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and balconies.

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$112* Per night/room May 22 - May 23

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

JW Marriott Panama ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Panama

Everyone (14) Couples (1) Family (1)
5 out of 5

Posted by on Mar 31, 2021

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5 out of 5
We arrived late in the evening with several loose ends regarding a cruise we were going on the next day. There was nothing the staff would not do for us including arranging last minute transportation and printing documents for us. They were courteous and extremely helpful during our brief stay. We Highly recommend this property, the staff is incredible and the property is beautiful.

Posted by on Jan 26, 2020

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5 out of 5

Posted by on Dec 8, 2019

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5 out of 5

Posted by on May 14, 2019

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5 out of 5
Very upscale ! Close to castco viejo! No negatives! Great restaurant !

Posted by on Mar 30, 2019

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5 out of 5

Posted by on Feb 27, 2019

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4 out of 5
Excellent hotel. Pool could use more daylight hours. Only gets the sun until 10:30am

Posted by , from New Jersey, USA on Feb 7, 2019

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5 out of 5

Posted by on Jan 17, 2019

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5 out of 5
Everybody was great pleasant and helpful rooms were clean and restaurants very good gym was sufficient pools were very clean and nice

Posted by , from Long island ny on Nov 20, 2018

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5 out of 5
Great location, the staff was excellent, very cordial and knowledgeable. The restaurants had very good food. We had breakfast included which had plenty of choices with excellent service. We had a wonderful week

Posted by , from Deerfield beach, Florida on Nov 17, 2018

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Renovations + Closures

This property is closed from March 21 2020 to November 15 2020 (dates subject to change).

Property Features

JW Marriott Panama offers its guests a full-service spa, 4 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 20256 square feet (1882 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury JW Marriott Panama. For a fee, parking is available. This 5-star Panama City hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 24 levels
  • 4 dining venues
  • 20256 sq ft of conference space
  • 1882 sq m of conference space
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tocumen Intl. Airport (PTY) (19 km / 11.8 mi)
  • Train station: Panama City Passenger Station (9.3 km / 5.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Panama offers 369 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and complimentary toiletries. This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Private balcony
  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe (surcharge)
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Tejas - Overlooking the ocean and pool, this seafood restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Azul - This poolside restaurant specializes in seafood and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Cava 15 - This lobby lounge serves dinner only. Open daily.

La Vespa - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 13 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Casino nearby
  • Golfing nearby
  • Boat tours nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, ANA LISA VOLPE. Services include massages and body treatments.

The spa is open select days.

  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PAB 250 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: PAB 22 per person (approximately)
  • Self parking fee: PAB 15 per day (in/out privileges)
  • Valet parking fee: PAB 19 per day (in/out privileges)
  • Pet fee: PAB 250 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Panama Hotel
  • Trump International Hotel Tower Panama
  • Trump Ocean Club International Hotel Tower Panama
  • JW Marriott Panama Hotel
  • JW Marriott Panama Panama City
  • JW Marriott Panama Hotel Panama City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.