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"The room was very small, no fridge, no bathmat, no shampoo. Probably not the hotel's fault, but the fire alarm went off at 4:00am on a false alarm, so ... " More

By a verified traveler on Fri 13 Dec 2019

Hotel Description

3-star hotel near Paseo de Las Bovedas

City center stay

You'll find Paseo de Las Bovedas and Albrook Shopping Mall within 3 miles (5 km) of this hotel. Also, Multiplaza Pacific Mall is within 3 miles (5 km) and Amador Causeway is within 6 miles (10 km).

Terrace

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A terrace is also provided.

Free Internet, flat-screen TVs

The 71 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include rainfall showerheads, showers, and desks.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$27* Per night/room Sep 2 - Sep 3

Basic Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Residencial & Hotel Palazzo ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residencial & Hotel Palazzo

3 out of 5
The room was very small, no fridge, no bathmat, no shampoo. Probably not the hotel's fault, but the fire alarm went off at 4:00am on a false alarm, so spent a bad night. The bed itself was HARD. No blanket, just a sheet, so I had to turn off the air conditioning.

Posted by on Dec 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 14, 2019 by Hotel Palazzo & Suites

mil disculpas por los inconvenientes causados, esperemos en su próxima estadía con nosotros sea mas placentera.

About the Residencial & Hotel Palazzo

Location Av Perú, Panama City, Panamá

Property Features

As a guest of Residencial & Hotel Palazzo, you'll find a terrace, room service (during limited hours), and an elevator. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Panama City hotel.

  • 71 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Tocumen Intl. Airport (PTY) (25.3 km / 15.7 mi)
  • Train station: Panama City Passenger Station (7.7 km / 4.8 mi)
  • Metro station: Estación Lotería (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Residencial & Hotel Palazzo offers 71 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Panama City hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Residencial & Hotel Palazzo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-out is available

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • Hotel Veracruz Panama City
  • Residencial Hotel Palazzo Panama City
  • Residencial Hotel Palazzo
  • Residencial Palazzo Panama City
  • Residencial Palazzo
  • Hotel Residencial & Hotel Palazzo Panama City
  • Panama City Residencial & Hotel Palazzo Hotel
  • Hotel Residencial & Hotel Palazzo
  • Residencial & Hotel Palazzo Panama City
  • Hotel Veracruz
  • Residencial & Palazzo
  • Residencial & Hotel Palazzo Hotel
  • Residencial & Hotel Palazzo Panama City
  • Residencial & Hotel Palazzo Hotel Panama City

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.