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"Musty, damp smelling rooms and common areas other than lobby.. " More

By a verified traveler on Thu 04 Apr 2019

Hotel Description

3.5-star spa hotel near Cinta Costera, connected to a shopping center

City center stay

Within a 15-minute walk of this Obarrio hotel, you'll find Avenida Balboa and Cinta Costera. Via Espana and Multiplaza Pacific Mall are also within 2 miles (3 km).

Casino, dining

This smoke-free hotel features a casino, a full-service spa, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.

Soaking tubs, free WiFi

The 128 individually furnished guestrooms offer free WiFi and 24-hour room service. Plasma TVs come with cable channels, and other amenities include deep soaking bathtubs and minibars.

Habitacion estandar doble, 1 cama de matrimonio 2 personas

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$45* Per night/room Jun 1 - Jun 2

Habitacion estandar, 2 camas dobles 2 personas

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite junior 2 personas

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sercotel Panama Princess ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Sercotel Panama Princess

Everyone (4)
1 out of 5

Posted by on Feb 18, 2020

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3 out of 5
Musty, damp smelling rooms and common areas other than lobby..

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 9, 2019 by Katherine Cerrud

Thanks for staying with us. Your comments are very important in our process of continuous improvement.

4 out of 5

Good Hotel for price

Pros: Nice looking rooms in a good part of the city
Cons: Hot water on demand.
Good hotel in area with plenty options for food. Only problem this stay was room 114 had trouble producing hot water in shower/tub and sink. Maintenance man stated something about a motor somewhere in building. basically, needed to wait 5 minutes or so to see if luke warm to warm water would happen.

Posted by on Feb 22, 2018

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3 out of 5

It was alright but could have been better

The cleaning ladies were on top of things, the chefs were amazing, it only needs some paint and fix the WiFi.

Posted by , from New York on Feb 20, 2018

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3 out of 5

Nice place for Panama City....

Pros: Free Internet, Quiet
nice place to stay, very nice rooms and bath. don't bother about the lower end hotels..I have checked them out, they are in bad areas and its not what the photos state.

Posted by on Dec 5, 2012

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5 out of 5

Great Place to stay in Panama!

Pros: Close restaurants, Free Internet, Quiet
Very clean,neat hotel.Staff is helpful and friendly.

Posted by , from Massachusetts, USA on Mar 16, 2012

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All-inclusive Details

  • All available beverages included
  • Taxes not included
  • All meals served buffet-style
  • Gratuities not included

Property Features

Sercotel Panama Princess offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5833 square feet (541.94 square meters) and includes conference space. A casino, a 24-hour fitness center, and tour/ticket assistance are also featured at the business-friendly Sercotel Panama Princess. Free self parking is available. This 3.5-star Panama City hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 8 levels
  • 5833 sq ft of conference space
  • 541.94 sq m of conference space
  • Built in 1997
  • Casino
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Panama City (PTY-Tocumen Intl.) (20.5 km / 12.7 mi)
  • Parking: Free self parking

Room Amenities

Sercotel Panama Princess offers 128 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Trade Point Bar - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Khuska - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Guests under 12 years old are not allowed in the health club, fitness facility, or spa tub.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atheneum Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sercotel Panama Princess

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Staffed front desk
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Cash or credit card deposit required
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: PAB 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Panama
  • Four Points Sheraton Hotel Panama
  • Four Points Sheraton Panama
  • Panama Four Points Sheraton
  • Sheraton Four Points Panama
  • Sheraton Panama Four Points
  • Sercotel Panama Princess Hotel
  • Four Points By Sheraton Panama Hotel Panama City
  • Sercotel Princess Hotel
  • Sercotel Princess
  • GHL Hotel Panamá Marbella Panama City
  • Panama Princess
  • GHL Panamá Marbella Panama City
  • GHL Panamá Marbella
  • Hotel Carolina Princess Panama/Panama City
  • Four Points By Sheraton Panama Hotel City
  • Sercotel Panama Princess City
  • Sercotel Princess Panama
  • Hotel Panama Princess
  • Sercotel Panama Princess Hotel
  • Sercotel Panama Princess Panama City
  • Sercotel Panama Princess Hotel Panama City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.