Enter dates to see availability

4.0 out of 5

"It’s a good place to stay if you want to visit Paris, walking distance to Motre Dame, Louvre ... I really enjoy the stay 😘 " More

By a verified traveler on Wed 20 Jun 2018

Hotel Description

Family-friendly 4-star residence near Jardin des Plantes

City center stay

A stay at this Paris City Centre residence places you steps from Pont Neuf and within a 10-minute walk of Sainte Chapelle. Les Halles and Notre-Dame are also within half a mile (1 km).

24-hour fitness

A 24-hour fitness center, self parking, and laundry facilities are featured at this residence. WiFi in public areas is free. Business travelers can take advantage of the laundry service.

Free WiFi, kitchenettes

The 204 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and coffee/tea makers. Housekeeping is available on request.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$202* Per night/room Aug 27 - Aug 28

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Seine View)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio (Seine View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Citadines Apart'hotel Saint-Germain-des-Prés Paris ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Apart'hotel Saint-Germain-des-Prés Paris

Everyone (13) Couples (1) Family (2)
4 out of 5
Great location, clean room, great coffee always available

Posted by , from Ridgewood on Jul 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 2, 2019 by Laurent

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

4 out of 5

Posted by on Apr 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 19, 2019 by Guest Relations Manager

Thank you for staying with Citadines, we look forward to welcoming you again. Kindest regards

5 out of 5
Location perfect.Kitchenette very handy. Phone has been a problem. I have friends here I have been unable to contact. Will go to the desk again about this. You have our dates wrong. We came on Apri 12 and leaving Apr 18.

Posted by , from Seattle, WA on Apr 16, 2019

Was this review helpful to you?
Comment from Hotel Management

May 2, 2019 by Laurent

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again.

5 out of 5

Posted by on Mar 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 5, 2019 by Guest Relations Manager

Thank you for staying with Citadines, we look forward to welcoming you again. Kindest regards

5 out of 5

Posted by on Nov 10, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 11, 2018 by Guest Relation Manager

Thank you for staying with Citadines, we look forward to welcoming you again. Kindest regards

2 out of 5
This hotel sounded ideal in terms of location and modern amenities. We arrived to find a dirty room with nonworking lights, AC, shower adjustment and safe. The worst was discovering the blood stained duvet and filthy pillowcase. Nonworking keys resulted in a fiasco: I was left banging on the entrance door for 10 minutes at 1:30 AM as no one was at the front -- then told I was overreacting. Specifically, two front desk people were incompetent and exceptionally rude. There were a few good employees but the experienced dampened their professionalism. The rooms were modern, small but functional -- if amenities were actually working. I would recommend staying ELSEWHERE.

Posted by , from NYC on Jul 21, 2018

Was this review helpful to you?
Comment from Hotel Management

Jul 27, 2018 by Guest Relation Manager

Dear Laura Thank you for sharing your feedback with us We are truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We would like to apologize for the inconvenience you have experienced during your stay with us. We have reminded our Housekeeping department to be more careful while checking the rooms and also our Guest officer to be more service oriented Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. Dear Laura, again please accept our sincere apologies and we hope that you will give us another opportunity to welcoming you back. Yours sincerely

1 out of 5
What a disappointment!!! Arrived to a nicely laid out if small room but AC didn't work, safe was malfunctioning and room was dirty. WORST discovery: blood stained, filthy duvet on my bed with dirty pillowcase. Certain staff members were exceptionally rude and incompetent. Keys cards did not work and I was left banging on the glass exterior door for 10 minutes at 1:30 AM trying to get inside. In concept, a good property with nice location. In reality, stay elsewhere.

Posted by on Jul 21, 2018

Was this review helpful to you?
Comment from Hotel Management

Jul 31, 2018 by Guest Relation Manager

Dear Guest Thank you for sharing your feedback with us We are truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We would like to apologize for the inconvenience you have experienced during your stay with us. We have reminded our Housekeeping department to be more careful while checking the rooms and also our Guest officer to be more service oriented Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. Dear Guest, again please accept our sincere apologies and we hope that you will give us another opportunity to welcoming you back. Yours sincerely

4 out of 5
It’s a good place to stay if you want to visit Paris, walking distance to Motre Dame, Louvre ... I really enjoy the stay 😘

Posted by , from FLL on Jun 20, 2018

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2018 by Maria Haro

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Citadlines Apart'hotel by the Seine River

Pros: Clean, enjoyable, great bilingual staff and comfortable.
Cons: Provide wash clothes during the stay.
Location: Across the street from the seine river. Close to Norte Dame, the louvre, Eiffel Tower and many other historic buildings including many restaurants.
Excellent location, staff and facilities. All the amenities needed for our stay was available. Security was excellent too.

Posted by , from Redlands, CA on Aug 21, 2017

Was this review helpful to you?
Comment from Hotel Management

Aug 29, 2017 by Laurent

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again.

5 out of 5

Surpassed expectations at reasonable price.

Pros: Nice clean and modern room, very comfortable with perks like free cappuccino and newspapers in lobby. Friendly, English speaking, attentive staff.
Cons: They do not clean the rooms or change the linens routinely if that bothers you. On the other hand, you do not have to worry about early wakeups.
Location: A few minutes walk from the Pont Neuf gives you easy access to the Ile and right bank and Louvre. Close to Latin Quarter.
You could not find a better location for strolling the Seine, museums, restaurants, transportation. Rooms have beautiful kitchen with eating utensils, cookware, etc. Very comfortable and quiet at a reasonable price. Cannot wait to go back! I walked in a half hour to the Marais. Lots of arty shops and access to bookstores, movies, etc.

Posted by , from Fresno, CA on Jun 20, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 22, 2017 by Laurent

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. Please allow me to clarify that it is our concept of Apart'hôtel to provide a cleaning on a weekly basis. Alternatively, our guest are free to ask for daily cleaning that incur additional fees or they can take what they want in the comfort corner containing fresh towels and shampoo for complimentary. We hope to see you again.

About the Citadines Apart'hotel Saint-Germain-des-Prés Paris

Location 53 Ter Quai des Grands Augustins, Paris, Paris 75006

Property Features

Citadines Apart'hotel Saint-Germain-des-Prés Paris offers its guests a 24-hour fitness center, multilingual staff, and laundry facilities. WiFi is free in public spaces. The family-friendly Citadines Apart'hotel Saint-Germain-des-Prés Paris also features dry cleaning/laundry services, a safe deposit box at the front desk, and a television in a common area. Parking is available for a fee. This 4-star Paris residence is smoke free.

  • 204 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (31.5 km / 19.6 mi)
  • Train station: Paris Port-Royal Station (2.4 km / 1.5 mi)
  • Metro station: Paris Saint-Michel - Notre Dame Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Apart'hotel Saint-Germain-des-Prés Paris offers 204 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchenette
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the residence include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 AM

Special check-in instructions:

Group Booking Policy: For reservations of 5 rooms or more, this property charges a deposit equal to 50% of the total cost of stay, collected at the time of booking. The remaining balance is to due 30 days prior to arrival. Bookings cancelled within 30-22 days of arrival will be charged 50% of the total cost of stay. The total cost of stay is nonrefundable if cancelled within 21 days prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 16 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 10 per pet, per night
  • Weekly housekeeping provided; additional cleaning fee: EUR 17 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Paris
  • Citadines Prestige
  • Citadines Prestige Paris
  • Citadines Prestige Saint-Germain-des-Prés
  • Citadines Prestige Saint-Germain-des-Prés House
  • Citadines Prestige Saint-Germain-des-Prés House Paris
  • Citadines Prestige Saint-Germain-des-Prés Paris
  • Paris Citadines
  • Prestige Paris
  • Citadines Apart'hotel Saint-Germain-des-Prés Paris House
  • Citadines Apart'hotel Saint-Germain-des-Prés House
  • Citadines Apart'hotel Saint-Germain-des-Prés Paris
  • Citadines Apart'hotel Saint-Germain-des-Prés

You should know

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.