- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute we walked through the door there was no greeting or warm welcome. The staff were unhelpful and unfriendly. Our rooms were smaller than expected and not as clean as they should be for a 4 start hotel (someone else’s hair the bath). The other room we had also stunk of smoke and there are no tea or coffee facilities in the room. I am highly disappointed with this stay as it was for my nephews birthday and was not once made special, will not be returning to this hotel and do not recommend.