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Hilton Paris Charles de Gaulle Airport

4-star property
Roissypole, Rue de Rome, BP16461, Tremblay-en-France, Val-d'Oise 1-855-201-7819

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3.9 out of 5
Good!
See all 10 Travelocity Reviews

"The shower head was faulty. The staff quick and lack greetings. A beautiful property " More

By a verified traveler on Thu 27 Feb 2020

Points Of Interest

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Hotel Description

4-star hotel near Aeroville Shopping Center

In suburbs

Within 6 miles (10 km) of this Tremblay-en-France hotel, you'll find Usines Centre Outlet Shopping Mall and Paris Nord Villepinte Exhibition Centre. Also within 9 miles (15 km) are Paris-Le-Bourget and O'Parinor.

Business services

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 24 conference rooms, as well as the business center and free WiFi in public areas. Self parking, express check-in, and express check-out are also offered.

Soaking tubs, free WiFi

The 392 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include deep soaking bathtubs, refrigerators, and TVs with satellite channels.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$107* Per night/room Nov 30 - Dec 1

Family Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Twin Room (Plus - Newly Renovated)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed (Plus, Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Paris Charles de Gaulle Airport ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Paris Charles de Gaulle Airport

Everyone (8) Family (2)
3 out of 5
The shower head was faulty. The staff quick and lack greetings. A beautiful property

Posted by on Feb 27, 2020

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Comment from Hotel Management

Mar 5, 2020 by Paulina Roche - Executive Assistant

Dear Guest, Thank you for staying with us at the Hilton Paris Charles de Gaulle Airport. We are sorry to read that your stay was less than perfect and we apologize for the shower issues. Our Executive Housekeeper is following up with us team as this is particularly unacceptable to have a faulty shower. If there is any problem with your stay please reach out to us directly at the hotel, as it would have been our pleasure to assist in finding you more suitable accommodation. We do hope we will have the opportunity to Make It Right in the near future. Best regards, Paulina Roche - Executive Assistant

3 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 24, 2019 by Paulina Roche - Executive Assistant

Dear Guest, Thank you for staying with us at the Hilton Paris Charles de Gaulle Airport and for rating your experience. We are sorry to read your stay did not live up to your expectations and would like to apologize for any inconveniences encountered. Please do let us know what went wrong during your stay so we can further work on. We hope to welcome you back soon. Best regards, Paulina Roche - Executive Assistant

5 out of 5
Clean room at reasonable price. Good food in restaurant. Convenient shuttle to airport, but drops off at central location instead of where your flt checks in. Was quite a walk to check in for my 90 year old mother.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Paulina Roche - Executive Assistant

Dear Guest, Thank you for staying with us at the Hilton Paris Charles de Gaulle Airport and thank you for your feedback. I am thrilled you had a five star experience and appreciated our clean room and the quality of our restaurant. In regards to hotel’s shuttle, I really apologize for the inconvenience occurred to drop you at your preferred location, actually as per local CDG airport authorities, hotel’s shuttles should follow a strict route and can only pick up/ drop at designated areas structured by the airport’s officials otherwise shuttle bus can attract very high fines. I remain at your disposal and look forward to welcoming you back soon to our property. Best regards, Paulina Roche - Executive Assistant

5 out of 5
Our non-smoking room smelled like cigarette. Otherwise very nice and staff was courteous.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Paulina Roche - Executive Assistant

Dear Guest, Thank you for staying with us at the Hilton Paris CDG Airport and for rating us a 5-star! I am pleased to see that you had a great time with us. However, I do apologize for the cigarette smell in your non-smoking room. Please be sure that I have followed up with our housekeeping department to ensure that we do a more thorough job of cleaning and inspecting guest rooms before guest arrival. Thank you again for your feedback and look forward to your return. Best regards, Paulina Roche - Executive Assistant

4 out of 5
Close to airport. Included breakfast was good.....

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Paulina Roche - Executive Assistant

Dear Guest, Thank you for your recent stay at the Hilton Paris CDG Airport and for rating us a 4/5! We're pleased to see that you enjoyed your stay with us and appreciated our convenient location and breakfast. We look forward to welcoming you back soon. Best regards, Paulina Roche - Executive Assistant

5 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Paulina Roche - Executive Assistant

Dear Guest, Thank you for staying with us at the Hilton Paris Charles de Gaulle Airport and for your 5* rating. We are thrilled to see you had an excellent stay with us and look forward to welcoming you back soon. Best regards, Paulina Roche - Executive Assistant

3 out of 5
No place near that had reasonably priced food. The food was very over priced

Posted by on May 15, 2019

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Comment from Hotel Management

May 22, 2019 by Paulina Roche – Executive Assistant

Dear Guest, Thank you for staying with us at the Hilton Paris Charles de Gaulle Airport and for sharing your experience on Travelocity. I am sorry to read that your stay did not live up to your expectations and I would like to apologize for any inconveniences encountered. Regarding the prices charged by the hotel, I would like to inform you that our prices are set accordingly, to our brand standards and direct competition; nevertheless, your comment will be forwarded to our Chef for consideration. I hope we will have the opportunity to welcome you back soon. Best regards, Paulina Roche – Executive Assistant

4 out of 5
The attitude of one of the clerks was a bit chilly

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 25, 2019 by The Hilton Paris Charles de Gaulle Team

Dear guest, I would like to personally thank you for taking time to review our hotel. We strive to provide our guest with a memorable experience and comfortable stay and I am extremely disappointed to hear that we failed to do so during your stay here. I would like to apologize for the attitude of the staff and assure you that we will use your feedback for training purpose. We do hope that on occasion of a next stay with us that we will be capable to make your stay a special experience. Warm regards, Marina Guest Service Team Hilton Paris Charles de Gaulle

5 out of 5
This is a very nice hotel. However, I had medicines that needed to be refrigerated and the frig was there and had drinks etc in it, but was not turned on. So may has lost hundreds of dollars in medicine. But otherwise loved the hotel.

Posted by , from Pasco, WA on Aug 20, 2018

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Comment from Hotel Management

Aug 21, 2018 by The Hilton Paris Charles de Gaulle Team

Dear Mr. Stephen, We are glad you chose our hotel during your recent stay in the area and we apologize for the fridge problems you encountered that caused the loss of your medicine. We appreciate you bringing these to our attention and know our guests deserve better. We will make every effort to ensure our rooms meet the highest standards. We are looking forward to welcoming you again during your next visit to Paris. Kind regards, The Hilton Paris Charles de Gaulle Team

2 out of 5
The room smelled so musty that we first thought we’d been given a smokers’ room. The air vents and door frames were grimy, the furnishings barely adequate, there was a charge for wi-fi in the room, and drinking water was not provided other than for purchase at an exorbitant price in the mini-bar.

Posted by on May 13, 2018

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Comment from Hotel Management

May 17, 2018 by The Hilton Paris CDG Team

Dear Guest, Thank you for staying with us. We are sorry the room you stayed in was not what you hoped for and we would like to apologize for the disappointment caused. Please not this is not the usual standards. For your information, we will share your feedback with the housekeeping and engineering team for immediate follow up. We hope to welcome you again and to show you a true Hilton experience. Best regards, the Hilton Paris CDG Team

About the Hilton Paris Charles de Gaulle Airport

Location Roissypole, Rue de Rome, BP16461, Tremblay-en-France, Val-d'Oise 95708

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. You can enjoy a drink at the bar/lounge. There are 24 meeting rooms available. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton Paris Charles de Gaulle Airport. For a fee, parking is available. This 4-star Tremblay-en-France hotel is smoke free.

  • 392 guestrooms or units
  • 8 levels
  • Built in 1994
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Charles de Gaulle Airport 2 Station (3.7 km / 2.3 mi)
  • Metro station: Roissy Charles-de-Gaulle Airport Station (0.5 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hilton Paris Charles de Gaulle Airport offers 392 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. This Tremblay-en-France hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM.

Skylight Bar - This bar serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 per person (approximately)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Paris Charles Gaulle Airport Hotel
  • Hilton Paris Charles Gaulle Airport
  • Hilton Paris Charles Gaulle
  • Hilton Paris Charles de Gaulle Airport Hotel
  • Hilton Paris Charles de Gaulle Airport Tremblay-en-France
  • Hilton Paris Charles de Gaulle Airport Hotel Tremblay-en-France

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.