- Liked: Amenities
- Disliked: Staff & service, property conditions & facilities
We first arrived at the property at 2pm after travelling from the UK where we was under the understanding we was unable to check in until 3pm. We had asked to return at 3pm and without any hesitation we did. When returning at 3pm we was asked if we would like 2 beds or a double. We had paid and expected to have a double bed. They then responded with in that case the room is not ready and we would ask that you come back in 1 hour and then changed to 1 hour and a half. We was annoyed at this point but made our way out for the second time to return later that evening as not to waste anymore of our day. When returned and checked into the room we were first impressed by the amenities of the kitchen area and the grandness of the bathroom. However, when the novelty wore of we began to notice the state of the walls covered in black smears and scratches. The bathroom had short back hairs along the edge of bath. After being that one of the main reasons we chose the hotel has the advertisement of air conditioning and whilst in the room finding out that the only offer in the rooms was heating. The receptionist informed us that the hotel didn’t have air conditioning and to add to the stuffiness in the room the window was unable to be opened. The false advertisement of this lead to a very uncomfortable 2 nights sleep in the room during a very warm weekend in Paris. The bed was comfortable and the bathroom was large but the cleanliness and stuffiness let the hotel down.