I chose this hotel because it was close to the Gustav Klimt exhibit, and it did not disappoint! Very friendly and helpful staff - helped us print out our flight boarding passes, gave directions for the Metro. Room was small, bed was tiny, but the room was clean and comfortable for our 3-night stay. We walked and used the Metro to get around town. A continental breakfast was served each day, included in the price (baguette, croissant, cheese spread, Nutella, jelly, butter, yogurt, OJ, and coffee/hot chocolate/tea). The headboard in our room (#504) needs to be reupholstered; it was torn off. The hotel elevator is tiny; it barely fit two people, likely would not fit a wheelchair. When we had our small carryon luggage, we stacked one on the other in order to make it fit. I held my purse over my head it make it fit. The elevator broke when we were in it one time and stopped about 3 feet too soon, between floors, so we climbed out after the woman from reception opened it for us. She knew just what to do, thankfully!! We had a good stay, and thank the hotel staff for everything!