- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, some experiences not so much
The hotel communal area was lovely, with free snacks and soft drinks at all Astotel hotels 2pm-2am. The room was clean, had a nice small bath, a good TV and made the most of the space it had (most Paris hotels are small from my experience). It was nice and modern. Bed comfy. Not noisy area. Due to the strikes, the hotel arranged us a return taxi for Disneyland. The return never showed, neither the hotel or taxi company called. We cut our time short to ensure we had this 'guaranteed' taxi back to the hotel. We waited for a very long time and ended up having to find our own trip home - stressed and cold. We were also told breakfast finished at 11am when it actually finished at 10.30am - so on our last day there wasn't much left, although the lady in the restaurant did everything she could. We spoke to the manager who was very kind and understanding and compensated us, she did everything she could.