- Liked: Staff & service
- Disliked: Cleanliness, room comfort
Less then average
I’ve chosen this hotel due to his location (tube, restaurants, Sacrè Chœur, and so on). By all means, the staff was very very friendly and extremely helpful. But the negative parts are less nice...: as soon as you enter the building (reception at 1st floor) you are welcomed by a nauseating smell of sewer of the toilet by the entrance mixed with other smells, we stayed 3 days and there was no moment where it didn’t smell. The hotel staff sprays the elevator in the morning but it doesn’t last long until the covering smell is gone, and therefore goes up to the other levels and corridors. The cooling in our room didn’t work, and as it was winter the heating was underway, but as we arrived it was 30’c (86F) in our room, not easy to sleep in this heat, so we had to open the window to catch sleep (noise+smell). We asked if there was a possibility to turn the heating off or to let a fan bring some air, but no. Cleaning wise we were disappointed as well. We had put on the ground the bedspread, and found it, as we came back, unfolded, on the ground, same place. The bin in our room was broken, the shampoo samples in the shower were not new, there was no spot to put the soap in the sink. When we came back one day (very late), the room had been cleaned but the shower was still wet... unattractive. We had 2 cups in our room and the inside had not been washed properly as well. I confirm therefore my first sentence by saying, this hotel is really only good for his location and staff.