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"Liked all the activities like golf, tennis, etc. Didn't like how easily I could hear my neighbors or how crowded the pool was. Didn’t like how dirty t ... " More

By a verified traveler on Tue 20 Oct 2020

Hotel Description

4-star ski resort near Homestead Crater

Near the slopes

Within a 5-minute walk of this Midway resort, you'll find Homestead Crater and Homestead Golf Course. Also, Wasatch Mountain State Park is within half a mile (1 km) and Deer Creek Reservoir is within 6 miles (10 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and 2 outdoor tennis courts are all featured at this boutique resort. There's a free ski shuttle, and ski rentals, ski passes and ski storage are available on site. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities.

Free Internet, comfy beds

Boasting spring water baths, the 300 guestrooms also offer free WiFi and pillowtop beds. Other amenities include free wired Internet, MP3 docks, and flat-screen TVs with cable channels.

3 Bedroom 3 Bath Villa, 1800 sf, full-sized kitchen, separate living room w/sleeper sofa, jetted tub

Bed Count 1 King Bed Maximum Occupancy 10 Max

Alpine Queen ADA Room, Fridge & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 12 Max

Executive Suite, Jetted Tub, Fireplace, Sitting Area

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wasatch Standard Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Zermatt Utah Resort & Spa Trademark Collection by Wyndham ratings based on 38 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Everyone (15) Couples (10) Family (8)
3 out of 5
Liked all the activities like golf, tennis, etc. Didn't like how easily I could hear my neighbors or how crowded the pool was. Didn’t like how dirty the craters were. Didn’t like that there was a plunger in the bathroom or that the tank leaked.

Posted by , from Salt Lake City on Oct 20, 2020

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Comment from Hotel Management

Oct 21, 2020 by Sydney Holmes - Marketing Manager

Suzanne, Thank you for your review. We're happy to hear you found the activities such a delight! However, we're sorry for the frustrations you experienced with the noise, pool, geothermal hot springs, and bathroom. It is our hope you give us the opportunity to better serve you in the future.

5 out of 5

Posted by on Aug 30, 2020

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Comment from Hotel Management

Aug 31, 2020 by Sydney Holmes - Marketing Manager

Dear Guest, We appreciate your positive feedback and look forward to your next visit.

5 out of 5
I was worried about staying here after reading all the mixed reviews. I’m sooo glad I didn’t listen because this place is awesome! It’s clean, the staff is very nice and the food at the Wildfire was incredible! The pub had a great bartender too!

Posted by , from Sandy on Jul 12, 2020

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Comment from Hotel Management

Jul 14, 2020 by Sydney Holmes - Marketing Manager

Kari, Thank you for your feedback. We're so happy to hear you enjoyed your stay! I'm particularly pleased you found Wildfire such a delight. Looking forward to your next visit!

5 out of 5
An amazing room with tons of thoughtful amenities for what I would usually pay for much less.

Posted by , from Bakersfield, CA on Mar 6, 2020

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Comment from Hotel Management

Mar 17, 2020 by Sydney Holmes - Marketing Manager

Cathy, Thank you for your kind remarks. It's always a pleasure to receive positive feedback! Your review will be shared with the team as I'm sure they'll be just as pleased. Looking forward to your next visit!

3 out of 5
The check in line was long when we got there. We went to dinner thinking it would slow down. When we got back the line was just as long. it took 35 min to check in.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Sydney Holmes - Marketing Coordinator

Dear Guest, Thank you for your review! I'm happy to hear you enjoyed your stay. However, I'm very sorry for the frustrations you experienced when checking in. Your comments will be shared with the team to improve our service for future guests.

2 out of 5
I liked that there was a restaurant and bakery close or right on the property and I loved the pool open outside and inside

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Sydney Holmes - Marketing Coordinator

Dear Guest, Thank you for reviewing your experience at our resort. We're happy to hear you enjoyed the bakery and pool! Your comments will be shared with the team as I'm sure they'll be just as pleased. Looking forward to your next visit.

5 out of 5
It was just enough out of town ( park city) to be the perfect choice for Sundance Film festival. Nice Spa and steam room. Very friendly staff!

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 31, 2020 by Sydney Holmes - Marketing Coordinator

Dear Guest, We're happy to hear you enjoyed your stay! Looking forward to your return.

4 out of 5
it took them forever to come and clean our room on our second day there we went sledding for like 3 hours we even went to the pool for an extra hour and room service could never seem to get our room cleaned it was terrible. when you stay at a four-star resort you at least expect for someone to vacuum and when they say they're going to clean your room in one hour that they will clean your room in that hour I guess I have a high expectation depending on what star level the resort is. For this being graded four stars it feels more like a three-star resort. There's lots of broken things our toilet was broken when we got there. It feels like they need to put a little money back into their hotel desperately.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Sydney Holmes - Marketing Coordinator

Dear Guest, I'm very sorry to hear about your experience with housekeeping as well as the broken toilet. Your comments will be shared with the team immediately to prevent these issues from happening again. We appreciate your feedback and hope you will give us the opportunity to better serve you in the future.

3 out of 5
It's a nice resort but starting to show its age. Wouldn't have thought it was a 4-star resort. In need of some updating/repairs. Also, we paid extra for a room with mountain views but it was mostly of other condos above it on the hill.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Sydney Holmes - Marketing Coordinator

Dear Guest, Thank you for reviewing your stay. I'm happy to hear you enjoyed your time at our resort! However, I'm very sorry for the frustrations you experienced with your room and the hotel. Thank you for bringing these things to our attention. Your comments will be shared with the team so our service can be improved for future guests. Looking forward to your next visit.

5 out of 5

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Sydney Holmes - Marketing Coordinator

Dear Guest, Thank you for your review- it's always a pleasure to receive positive feedback. Looking forward to your next visit!

About the Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Location 784 W. Resort Drive, Midway, UT 84049

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. Zermatt Utah Resort & Spa Trademark Collection by Wyndham helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the resort's bar. There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This ski resort also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available. This 4-star Midway resort is smoke free.

  • 300 guestrooms or units
  • 5 levels
  • 5 buildings
  • 2 dining venues
  • 38,000 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2006
  • Bar or lounge
  • Coffee shop
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Laundry facilities
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Salt Lake City Intl. Airport (SLC) (81.4 km / 50.6 mi)
  • Property shuttles: Free area shuttle within 10 mi and ski shuttle
  • Parking: Free self parking

Room Amenities

Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers 300 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers. This Midway resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Spring water bath
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Z Steak and Chop Hause - This steakhouse specializes in Modern European cuisine and serves dinner only.

Wildfire Smokehaus - This pub specializes in international cuisine and serves breakfast, lunch, and dinner.

Zermatt Bakery - This café serves light fare only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Volleyball on site
  • Rafting nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby

Spa Services

The Spa at Zematt has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Masks are required in public areas.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.61 per accommodation, per night

The resort fee includes:

  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • Concierge service
  • Valet parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 for adults, USD 8 and USD 35 for children (approximately)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resort Zermatt
  • Zermatt Midway
  • Zermatt Utah Resort Trademark Collection Wyndham Midway
  • Zermatt Resort Midway
  • Zermatt Utah Hotel
  • Zermatt Hotel
  • Zermatt Utah Resort Trademark Collection Wyndham
  • Zermatt Utah Trademark Collection Wyndham Midway
  • Zermatt Utah Trademark Collection Wyndham
  • Zermatt Utah Resort Spa A Trademark Collection Hotel
  • Zermatt Utah Tramark Collecti
  • Zermatt Utah Resort & Spa Trademark Collection by Wyndham Resort
  • Zermatt Utah Resort & Spa Trademark Collection by Wyndham Midway

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.