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4.8 out of 5

"The staff was wonderful. Property was beautiful. We would stay here again. " More

By a verified traveler on Fri 06 Mar 2020

Hotel Description

3.5-star boutique hotel near Elbow Beach

Close to the beach

You'll find City Hall and Bermuda National Library within a 15-minute walk of this Pembroke Parish hotel. Par-la-Ville Park and Perot Post Office are also within half a mile (1 km).

Multiple dining options

This boutique hotel features 2 restaurants, a bar/lounge, and an outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, sofa beds

The 32 soundproofed guestrooms offer free WiFi and free wired Internet, as well as sofa beds. Other amenities include coffee/tea makers, Netflix, and Smart TVs with cable channels.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$250* Per night/room Mar 7 - Mar 8

Superior Suite (Mini)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite (Mini)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Royal Palms Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Royal Palms Hotel

Everyone (3) Couples (1)
5 out of 5
The staff was wonderful. Property was beautiful. We would stay here again.

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 30, 2020 by Theresa

Thank you so much for your 5 star rating! We're delighted that you enjoyed our property and staff. We will certainly look forward to welcoming you again. Kind regards, Theresa Harney-Zuill

5 out of 5
This is a wonderful hotel. The rooms were beautiful and very clean. The grounds are beautiful and the breakfast crumpets were very good. It is centrally located to downtown Hamilton. We will come back again!

Posted by , from CONNECTICUT on Aug 13, 2018

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Comment from Hotel Management

Aug 14, 2018 by Katrina

Dear Debbie, Thank you for your kind review. We are happy to hear that not only did you enjoy the property but also our breakfast selection! We look forward to welcoming you back. Kind regards, Katrina Christie

5 out of 5

GREAT boutique style hotel away from the crowds

Pros: Staff, gardens, food, pool, overall feel was just great.
Cons: I wouldn't change a thing!
Location: We rented a scooter and rode that thing morning to night. Went end to end and enjoyed every minute of it. Cooper Island is a must!
Wow, we just got back and don't know where to begin about our experience. Warning: if you are looking for a "tourist hotel" where there's 24-hour food, an olympic-sized swimming pool where there's never enough chairs, a staff that's generally unaware, and air conditioning is every square inch of the facility, the Royal Palms is not for you. They are, however, simply the nicest vacation facility we've ever stayed! STAFF: Second to none. Every single member of the staff went out of their way to make sure you knew where you were going and had what you needed at any time. And the words gracious and friendly don't begin to describe these people as individuals. We have countless stories of our encounters with all of the staff that left us with jaws dropped! FOOD: OK, so it's not the cheapest place to eat in Bermuda, but, the food was amazing. We ate at both hotel restaurants and food was great. Service was even better! ROOM: Clean and well kept by the staff. Look folks, this hotel is not for everyone. Probably not the best for small kids. This place really caters to the business traveler and more refined vacationer. If you enjoy going on cruises and being with the big crowds don't bother with Royal Palms.

Posted by , from Long Valley NJ on Jul 24, 2015

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4 out of 5
Great services. Good location. Would stay there again.

Posted by on Jul 2, 2015

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Royal Palms Hotel. Free self parking is available. This 3.5-star Pembroke Parish hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Built in 1901
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: L.F. Wade Intl. Airport (BDA) (15.1 km / 9.4 mi)
  • Parking: Free self parking

Room Amenities

Royal Palms Hotel offers 32 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations include unspecified sofa beds. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Pembroke Parish hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.

Ascots Restaurant - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Just 24 - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours

Hotel Names

  • Royal Palms Hamilton
  • Royal Palms Hotel
  • Royal Palms Hotel Hamilton
  • Royal Palms Hotel Pembroke
  • Royal Palms Pembroke
  • Royal Palms Hotel Hotel
  • Royal Palms Hotel Pembroke Parish
  • Royal Palms Hotel Hotel Pembroke Parish
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.