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Hotel Description

4-star adults-only guest house near Penguin Undercover Market

Close to the beach

You'll be steps from Penguin Undercover Market with a stay at this Penguin guesthouse.

Terrace

This guesthouse doesn't skimp on freebies - guests receive free WiFi and free self parking. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. A terrace, a garden, and a snack bar/deli are also on offer.

The Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
$125* Per night/room Apr 22 - Apr 23

Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Seaview Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Spa Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Whole First Floor Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Self Contained Queen Bed Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at Madsen Retreat. Self parking is free. This Mediterranean Penguin guesthouse is smoke free.

  • 1 building
  • 4 guestrooms or units
  • 2 levels
  • Built in 2007
  • Deli
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Penguin Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Madsen Retreat offers 4 air-conditioned accommodations with complimentary bottled water and bathrobes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star guesthouse have kitchens with refrigerators, stovetops, and separate dining areas. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • Private outdoor space
  • Smart television
  • Premium channels
  • Refrigerator
  • Microwave available
  • Stove
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: AUD 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve sofa beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve sofa beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • No front desk
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property registry number - DA216038
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 15
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee: AUD 25 for check-in between 9:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Madsen Retreat Guesthouse Penguin
  • Madsen Retreat Guesthouse
  • Madsen Retreat Penguin
  • Madsen Retreat Penguin
  • Madsen Retreat Guesthouse
  • Madsen Retreat Guesthouse Penguin

You should know

  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.