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"Great beach, lovely pool options. staff was well trained. good drinks at the bar. beautiful view. room was pretty nice, but showed wear and tear. w ... " More

By a verified traveler on Fri 09 Aug 2019

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Hotel Description

4-star beachfront aparthotel with 8 outdoor pools

Beachside getaway

You'll be within 9 miles (15 km) of Woodland Park and 12 miles (20 km) of Veterans Memorial Park. Pensacola Bay Center and Pensacola Children's Museum are within 12 miles (20 km).

Poolside dining

A full-service spa, 3 restaurants, and 8 outdoor pools are all featured at this smoke-free aparthotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the children's club, onsite laundry facilities, and supervised childcare.

Jetted tubs, free WiFi

The 720 individually decorated apartments have 2 bedrooms and offer free WiFi and DVD players. Jetted bathtubs are included, along with well-equipped kitchens with refrigerators and stovetops. Housekeeping is not available.

Deluxe 2 Bedrooms 2.5 Bath Condo, Waterview

Bed Count 1 King Bed Maximum Occupancy 7 Max

Deluxe 3 Bedrooms 3.5 Bath Condo, Waterview

Bed Count 1 King Bed Maximum Occupancy 8 Max

Portofino Island Resort ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Portofino Island Resort

Everyone (5) Couples (2) Family (2)
1 out of 5

Posted by on May 3, 2023

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2 out of 5
First time guests at this peoperty. My husband and i booked couples massage and didnt get a tour of the spa area. We sat in the lounge which looked like a waiting room at a dr office. The message in the cabana was great. We also booked a pedicure whcih was in a tiny closet! The 1 restaurant that was open all day was very expensive. The beds were very uncomfortable.

Posted by on Apr 25, 2021

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2 out of 5
Nice property but. My check in was late called the front desk cause the hot water wasn’t working. Maintenance came up and the hot water heater was broken. When asked about moving or changing my room “manager had to be called” just to be downgraded to a lower smaller room. Then, going back to the front it was everybody else fault on way things are going the way they are.

Posted by on Dec 13, 2020

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Comment from Hotel Management

Jan 12, 2021 by Carrie

Thank you for letting us know. I will ensure this is addressed with our team.

4 out of 5
Great beach, lovely pool options. staff was well trained. good drinks at the bar. beautiful view. room was pretty nice, but showed wear and tear. water damage leaks on the ceiling in several places, water damaged furniture on the porch, broken blinds. messy closets.

Posted by on Aug 9, 2019

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2 out of 5

Gulf coast

Furnishings were or appeared to be thrift store purchased.. couches were odorous.. deck furnishings dated and torn... bedding very scratchy pillows very firm 250 count threading at best, as were the towels... nail holes in the walls where pictures were moved... large wooden handled toilet plunger with “ debris” around it sitting on the floor in the washroom... view was very nice... had a good massage... staff friendly and helpful.. condos are at one million plus to purchase so I was VERY disappointed at the room itself...

Posted by , from chicago on Feb 26, 2018

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5 out of 5

Excellent facilities for family.

We spent a week in the unit 804 of tower 1. This was a very enjoyable experience, as the resort met all our needs. We had teens, parents and grandparents, all of whom had a good time. Parking was close to the elevator, adequate luggage carts, and very efficient check in. The gate house accurately handled our guest requests. This unit faces both the gulf and the bay so we had great views. Everything was clean and ready for our group, and there were supplies adequate for the first day or so. The balcony grill was a plus, but don't do steaks and leave the doors open or the smoke alarm will go off. The dining and kitchen ware is adequate for 12, and glasses for far more. We had 18 to dinner one night and were able to accommodate them. Given the security, we were able to let our teen girls go about the facilities without worry. Beach towels were provided, and the beach crew handled chairs, umbrellas and water sports equipment. We did not use the bay based adventure facility, but it appeared clean and well staffed. The one tiny flaw was the living room rug need cleaning, but our sandy feet soon disguised this.All in all, very good.

Posted by on Oct 13, 2016

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5 out of 5

Fall break trip

So many fun things to do at the resort there's no reason to leave. Great food by the main pool. Kids love the water park also

Posted by on Oct 11, 2016

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3 out of 5

Nice Hotel right on the beach

Pros: The hotel rooms all have views of either the Gulf, the bay, or both all right on the beach.
Cons: The check-in process left my wife and feeling very rushed and ultimately poorly informed to all available amenities.
Location: Secluded, quiet, and clean beaches. Only 4 miles down the road to the Pensacola Beach Boardwalk and public beaches, restaurants, bars, shops, etc...
Our experience would have been far better had all the amenities that were available to us been properly explained at check in. We enjoyed the Gulf beach however the complimentary golf and other "Premiere" amenities were not clearly explained at check in and therefore not fully taken advantage of.

Posted by , from N.W. Arkansas on May 20, 2016

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5 out of 5

Best Spot in Pensacola!

We have stayed at Portofino twice and had wonderful experiences both times. The condos are spacious and have everything you need as well as spectacular views. The staff is extremely courteous and helpful. The grounds are beautifully manicured and maintained.

Posted by on Jul 1, 2009

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Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Portofino Island Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach aparthotel also offers outdoor tennis courts, a health club, and a spa tub. Free self parking is available. This 4-star Pensacola Beach aparthotel is smoke free.

  • 720 guestrooms or units
  • 21 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 17000 sq ft of conference space
  • 1530 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 8
  • Free WiFi
  • Outdoor tennis courts - 5
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed


Free self parking


  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Portofino Island Resort offers 720 accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Jetted tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Coastal - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Al Fresco - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Gulfside Grille - This beach restaurant specializes in pizza and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

5 outdoor tennis courts and a health club are featured at the aparthotel. 8 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 17 years old are not allowed in the fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Fishing on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

Spa Portofino has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Restrictions may apply regarding the number of people that may accompany a parent or legal guardian. Additional restrictions may apply during the spring break vacation period. Chaperoned groups are prohibited.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeHome (VRMA & VRHP).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeHome (VRMA & VRHP)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 151.88 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Portofino
  • Portofino Island
  • Portofino Island Resort
  • Portofino Island Resort Condo
  • Portofino Island Resort Condo Pensacola Beach
  • Portofino Island Resort Pensacola Beach
  • Portofino Resort
  • Resort Portofino
  • Portofino Island Pensacola Beach
  • Portofino Island Pensacola
  • Beach Pensacola Portofino
  • Portofino Is Resort
  • Portofino Island Hotel
  • Portofino Pensacola Fl
  • Portofino Island Resort Spa
  • Pensacola Portofino Condo
  • Portofino Island Pensacola
  • Portofino Island Resort Aparthotel
  • Portofino Island Resort Pensacola Beach
  • Portofino Island Resort Aparthotel Pensacola Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.