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"Location is good; room was clean, stairwell was very dusty and grimy. Breakfast offering could have been better. I am guessing they too are having st ... " More

By a verified traveler on Mon 07 Mar 2022

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Hotel Description

3-star hotel near Peoria Riverfront Museum

In Peoria

Within half a mile (1 km) of this well-placed hotel, you'll find Peoria Riverfront Museum and Spirit of Peoria. Also, Peoria Civic Center is within half a mile (1 km) and OSF Saint Francis Medical Center is within 2 miles (3 km).

Free perks

Free self parking is available and the hotel's front desk is staffed around-the-clock. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A library and luggage storage are also provided.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$104* Per night/room Aug 31 - Sep 1

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking (Century)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mark Twain Hotel ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mark Twain Hotel

Everyone (10) Couples (4) Family (10)
3 out of 5

Posted by on Mar 13, 2022

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4 out of 5
Location is good; room was clean, stairwell was very dusty and grimy. Breakfast offering could have been better. I am guessing they too are having staffing issues and so breakfast was offered in a paper bag. It worked, we were fed, coffee could have been stronger! There was an unruly guest that was really, really loud at night. It is the first time I have been honestly afraid to be somewhere.

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Shawanda Keeton

Dear valued guest, Thank you for taking time to provide us with a rating and your feedback of your recent stay with us. I apologize for not meeting your expectations. Since covid , we have stop serving hot breakfast and decided on a grab and go breakfast with pretty good items. Our coffee is served from our local roasting company. I didn't see any notes of complaints of unruly guests, so there's nothing I can do about that part but, besides not serving hot breakfast, what could we have done to make your stay better?

5 out of 5

Posted by on Mar 5, 2022

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3 out of 5
Nice view of the bridge, but SO NOISY! Only one elevator was working, the aerator on the faucet in the sink was missing causing water to uncontrollably go all over. Bed was fine. Wish I could have been on a lower floor.

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 21, 2021 by Shawanda Keeton

Dear valued guest, Thank yo for taking time to provide us a rate and your feedback on your recent stay with us. I want to apologize for not meeting your expectations. We are in the process of renovating the hotel and I can assure you the elevator is on the list of items to fix/repair. If your travels bring you back to the Peoria area, please stay with us again.

4 out of 5
Needs some updating but they are working on it.

Posted by , from gretna on Aug 30, 2021

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Comment from Hotel Management

Aug 30, 2021 by Shawanda Keeton

Thank you for taking time to provide us with a great rate and feedback on your recent stay with us. You are correct, we are in the middle of updating the hotel and I appreciate your understanding.

1 out of 5
This hotel overbooked and when I checked in with a reservation made 2 weeks prior, they said “ sorry we are full” I was left on a Saturday night in a strange town with no room. They did not offer to contact the GM Shawanda or anyone else. They did not offer to help me locate a different hotel . The young man said “ this happens all the time , it’s the worst part of my job”

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 21, 2021 by Shawanda Keeton

I am deeply sorry that you were put in this horrible situation, this should not have happened. I can assure you that this does not happen all the time. We should have been able to accommodate you and we failed and for that I apologize. I will take extra measures so that this will never happen again. I would like to make this right, I would like to offer you a free night stay with us on me. Once again I sincerely apologize.

2 out of 5
I got to Hotel. I did get there earlier than their check-in time at 3pm. I did however send message through your site regarding me arriving earlier, between 10 am - 12 pm. When I got there I find out that my reservation was canceled. I never canceled. I opted to pay when I arrived. She still honored my price through Travelocity. Then i give her my card as I had enough for the charge. It declined because she fails to tell me I was also being charged a deposit fee of $40. Which I've never been told about. The hotel was ok. They were all friendly but some of these issues could be prevented.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by Mark Twain Team

I do apologize of not being informed of the $40 incidental fee. Every hotel charges a incidental fee but once you check out, that $40 does drop off. Thank you for your feedback and I will make sure I address this issue.

5 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 1, 2021 by The Mark Twain Team

Thank you!

5 out of 5
Great look regarding the library and staff, - also restaurant and bar.

Posted by on Feb 28, 2020

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Comment from Hotel Management

Mar 5, 2020 by Management

Thank you! Thank you!

5 out of 5
unique. had character. nice modern rooms. Staff was great as was breakfast-real omelets

Posted by on Nov 25, 2019

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Property Features

Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly Mark Twain Hotel also features a library and an elevator. Free self parking is available. This 3-star Peoria hotel is smoke free.

  • 111 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mark Twain Hotel offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Peoria hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mark Twain Hotel
  • Mark Twain Hotel Peoria
  • Mark Twain Peoria
  • Twain Hotel
  • Mark Twain Hotel Hotel
  • Mark Twain Hotel Peoria
  • Mark Twain Hotel Hotel Peoria

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.