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4.0 out of 5

"It was a very nice clean hotel. WiFi connection wasn’t that great. No breakfast included a bummer. " More

By a verified traveler on Mon 06 Dec 2021

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Hotel Description

4-star hotel near Plymouth Meeting Mall

In suburbs

Within a 15-minute walk of the hotel, you'll find Plymouth Meeting Mall and LEGOLAND® Discovery Center. Also within 9 miles (15 km) are Villanova University and Bryn Mawr College.

Free shuttle, parking

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 13 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Dec 22 - Dec 23

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree Suites by Hilton Hotel Philadelphia West ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Hotel Philadelphia West

Everyone (15) Couples (2) Family (7)
2 out of 5
The location and price was good. The building itself is gorgeous. The toilet was clogged (twice) the cabinet door on the safe was falling off, there was a rusty screw in the bathroom floor where a door stopper was, paint was chipped around the door, one of the towels had dried red nail polish on it, the carpets are old and dirty in the room and the halls, the furniture had stains. The is no restaurant, only a bar that has some food. I didn't not expect to pay $17 for a breakfast buffet. It staff was very nice and it wasnt the worst stay butI would go back.

Posted by on Apr 1, 2022

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Comment from Hotel Management

Apr 1, 2022 by Ryan - GM

Thank you for your review. Please be advised we are hoping to be getting a refresh of the hotel later this year. We hope you will come see us once that is complete

5 out of 5
It was a very nice clean hotel. WiFi connection wasn’t that great. No breakfast included a bummer.

Posted by , from Whippany on Dec 6, 2021

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Comment from Hotel Management

Dec 6, 2021 by Ryan - GM

Thank you so much for your excellent review! We’re so glad that you enjoyed your visit so much and we hope that you will come see us again soon

5 out of 5

Posted by , from Whippany on Dec 5, 2021

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4 out of 5
We had a hard time finding lodging for our venue in the city limits of Philadelphia so we had to book 30 min out. The hotel seemed pleasing, but the noise level was awful coming up through the open atrium from the bar and banquet halls below and inside the room, the carpet was dirty and there were sticky areas in front of refrigerator. also stains on furniture. It made us wonder how often the rooms were deep cleaned. The room slept 5 but we only were given two sets of towels so we had to wait for more to be delivered. Travelocity advised $100 would be held for incidentals, but the hotel grabbed $150 from our account! They couldn't care less that it put us in a financial bind. We are not all rich.... :(

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by Ryan - GM

Thank you for your review. Im sorry for the misinformation on the incidental hold, we hold $50/day but release it at checkout.

3 out of 5
For a Hilton property rooms was very large but decor and bedspreads old and dated the 2 queen size beds are full size and not comfortable and dated , sofa bed you can feel the springs.. Staff was very welcoming and Exceptional service and friendly the lobby area nice clean, guests kids ran in the halls on every level until 3am.. kids had fun in pool ( no Covid restrictions on guest limits in the pool area) a lot of guests and children did not wear mask, a lot of dogs in the hotel which I would have preferred to know ahead of time because I wouldn’t have stayed here, I am a Hilton member and this Hilton by far needs a renovation in the rooms ( so old and dated) they still using the itching beige blankets I’m glad we bought extra from home and a lot of stains on chairs and sofa inside rooms and lobby I expected better .. The Hilton offers Excellent Customer Service

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 8, 2021 by Ryan - GM

Thank you for your review. We agree that the hotel needs some updates. We are hopefully working towards a renovation soon. We hope you will come see us again once that happens.

5 out of 5
Everything was super great for our stay from the great staff to the beautiful room. Would definitely recommend and also stay there again.

Posted by on May 3, 2021

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Comment from Hotel Management

May 4, 2021 by Ryan - GM

Thank you for your excellent review! We’re so glad that you enjoyed your visit so much and we hope that you will come see us again.

5 out of 5
I loved the location, it was quiet and pleasant. The young lady at the front desk was pleasant and a breath of fresh air. Maria would be one of the reasons I would stay again.

Posted by , from Philadelphia, Pa. on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by Ryan - GM

Thank you for your excellent review. We are really glad that you enjoyed your visit so much and we hope that you will come see us again. Thank you for the wonderful kind words about Maria. She is really a rock star!

5 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 11, 2020 by Ryan - GM

Thank you for your excellent review! We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

4 out of 5

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by Ryan - GM

Thank you for your great review. We are very glad that you enjoyed your visit so much and we hope that you will come see us again soon.

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Ryan - GM

Thank you for your excellent review. I am really glad that you enjoyed your visit so much. We hope that you will come see us again.

About the DoubleTree Suites by Hilton Hotel Philadelphia West

Location 640 Fountain Road, Plymouth Meeting, PA 19462

Property Features

DoubleTree Suites by Hilton Hotel Philadelphia West offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8201 square feet (762 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton Hotel Philadelphia West. A free area shuttle within 3 miles is available. Free self parking is available. This 4-star Plymouth Meeting hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 7 levels
  • 8201 sq ft of conference space
  • 762 sq m of conference space
  • Built in 1987
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Norristown Transportation Center (6.4 km / 4 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking

Room Amenities

DoubleTree Suites by Hilton Hotel Philadelphia West offers 253 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Plymouth Meeting hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

Brandywine - This restaurant serves breakfast and lunch.

Atrium Bar - This bar serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Maximum 1 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 14 per person (approximately)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Philadelphia West
  • DoubleTree Suites Hilton Philadelphia West Hotel
  • DoubleTree Suites Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Philadelphia West
  • DoubleTree Suites by Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West
  • Hotel DoubleTree Suites by Hilton Philadelphia West
  • DoubleTree Suites by Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West Hotel
  • DoubleTree Suites Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West
  • Hotel DoubleTree Suites by Hilton Philadelphia West
  • DoubleTree Suites by Hilton Philadelphia West
  • DoubleTree Suites by Hilton Hotel Philadelphia West Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.