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"Good price, functional unit, friendly front desk staff " More

By a verified traveler on Wed 18 Mar 2020

Hotel Description

Hotel near King of Prussia Mall in King of Prussia

In King of Prussia

You'll find King of Prussia Mall and King of Prussia Town Center within 3 miles (5 km) of this King of Prussia hotel. Valley Forge Casino and Valley Forge Convention Center are also within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 140 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Jun 7 - Jun 8

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Philadelphia - King of Prussia ratings based on 18 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Philadelphia - King of Prussia

Everyone (13) Couples (2) Family (1)
4 out of 5
Good price, functional unit, friendly front desk staff

Posted by on Mar 18, 2020

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Comment from Hotel Management

Mar 18, 2020 by Hotel Management

Thank you for choosing Extended Stay America. We are happy you enjoyed your stay and found us to be a great value. We are also glad you liked our Front Desk associates. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management

4 out of 5

Posted by on Feb 16, 2020

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4 out of 5

Posted by on Dec 22, 2019

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3 out of 5
Very clean but soda vendor machine broken and coffee ran out during breakfast and not refilled.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Hotel Management

Thank you for being our guest. Although you liked our clean property, we are sorry for the inconvenience you experienced due to the shortage of our grab-and-go breakfast. We are reviewing this situation with our staff to ensure these items are always well-stocked. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

3 out of 5
The price was good & also location for where I needed to be. The hotel seems like they tried to update it but only did it half way. Front desk area was oddly laid out. The hallways were dark and yucky feeling. The room wasn’t horrible, but it wasn’t fabulous either. The kitchen area was extremely dated and dirty looking, think gross black marks on the fridge handle. Weird 80’s light fixture. The floor was newly redone & the rest of the room was pretty updated. The bed wasn’t comfy and the blankets/sheets were terrible. Hated that they advertise breakfast included, because it was lies. It was granola bars and a prepackaged banana nut muffin & coffee. I was under the impression breakfast was included one of the reasons why I like extended stays, a decent breakfast is always included. I won’t stay here again. Definitely better options around in the same price range.

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 13, 2019 by Hotel Management

Thank you for the feedback. We are glad to read you liked your location and the value we offer. However, we are very sorry you experienced some housekeeping service issues during your stay. We are working with our team to see where we fell short in our inspection procedures so this is not repeated. We also apologize for the disappointment you had with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We appreciate that you brought it to our attention and truly hope to have the opportunity to better your impression of us when you return to our area. Sincerely, Hotel Management

4 out of 5

Posted by on Aug 2, 2019

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5 out of 5

Posted by on Jul 19, 2019

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2 out of 5

Posted by on Jul 3, 2019

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3 out of 5
Reasonably price. Breakfast was a coffee, breakfast bar, oatmeal, A grab and go. Nothing to write home about More like a "snack" instead of breakfast.

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 2, 2019 by Hotel Management

Thank you for being our guest. Although you were happy with our affordable rates, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management

1 out of 5
Outdated everything at this property. Staff were not welcoming or professional. Our bed had blood stains on the mattress, the room smelled like someone had died in there . This felt like a motel , deffinalty would not recommend staying here.

Posted by on May 22, 2019

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Comment from Hotel Management

May 23, 2019 by Hotel Management

Jasmine, thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

About the Extended Stay America Philadelphia - King of Prussia

Location 400 American Ave, King of Prussia, PA 19406

Property Features

Extended Stay America Philadelphia - King of Prussia offers its guests laundry facilities, a safe deposit box at the front desk, and an elevator. Public spaces have free WiFi. This King of Prussia hotel is smoke free.

  • 140 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Philadelphia International Airport (PHL) (45.4 km / 28.2 mi)
  • Train station: Norristown Main Street Station (6.2 km / 3.9 mi)

Room Amenities

Extended Stay America Philadelphia - King of Prussia offers 140 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This King of Prussia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Philadelphia Hotel King Prussia
  • Extended Stay America Philadelphia King Prussia
  • Extended Stay America Philadelphia King Prussia Hotel
  • Extended Stay America Philadelphia - King of Prussia Hotel
  • Hotel Extended Stay America Philadelphia - King of Prussia
  • Extended Stay America Philadelphia King Prussia King of Prussia
  • Extended Stay America Philadelphia King Prussia Hotel
  • Extended Stay America Philadelphia King Prussia King of Prussia
  • Hotel Extended Stay America Philadelphia - King of Prussia
  • Extended Stay America Philadelphia King of Prussia
  • Extended Stay America Philadelphia King Prussia Hotel
  • Extended Stay America Philadelphia King Prussia
  • Extended Stay America Philadelphia King of Prussia

You should know

  • Up to 3 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.