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4.2 out of 5

"Easily accessible, safe. My room had a nice view. " More

By a verified traveler on Mon 13 Sep 2021

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Hotel Description

4-star hotel near Philadelphia Zoo

West Philadelphia stay

Your stay at this West Philadelphia hotel places you within 2 miles (3 km) of Fairmount Park and St. Joseph's University. Please Touch Museum and Boathouse Row are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

IPod docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 207 guestrooms also offer WiFi and iPod docks. LCD TVs, premium bedding, and free newspapers are also available.

Standard 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$176* Per night/room Jun 7 - Jun 8

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Philadelphia City Avenue ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Philadelphia City Avenue

Everyone (8) Couples (2) Family (7)
1 out of 5
Very disappointed I always book at this property from another 3rd party site and never had a problem. I was put in a handicap room, floor unlevel, water running out of shower into bathroom, only 2 towels, unable to hang my garments in closet, one wash cloth, I had to call the desk again to request. Tried to get room changed and was told this was done on your end. Additionally, if I had waited a few days and booked from another source the rate would have been cheaper, but it was too late for me to cancel. I’ll think twice next time booking a hotel with you. Totally unhappy…..

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by Management

Thank you for your review, Denise. We will share your comments with our team.

5 out of 5
Easily accessible, safe. My room had a nice view.

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 13, 2021 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 5, 2021 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5

Posted by on May 18, 2021

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Comment from Hotel Management

May 30, 2021 by Management

Thank you for your review. We look forward to your future stay with us.

1 out of 5
The sheets has a smiley face drawen on them meaning the sheets has not been changed, the frontdesk at checkin was great but at check out was rude and didnot care about my room issues, and breakfasts was over priced

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Management

Thank you for your review. Your comments will be shared with our staff. We look forward to your future stay with us!

5 out of 5
The banquet facilities were very nice. The food and the service were great.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by Management

Thank you for your review. We look forward to your future stay with us!

4 out of 5
The room was spacious and the bed was very comfortable. Check in was easy and fast. Staff members were polite and friendly.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Management

Thank you for your review. We look forward to your future stay with us!

4 out of 5
Property was well kept and the staff was great. No problem at all.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Management

Thank you for your review. We look forward to your future stay with us!

4 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 10, 2019 by Management

Thank you for your review. We look forward to your future stay with us!

5 out of 5
Room was clean and comfortable. Very nice. Staff helpful and kind

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 13, 2019 by Management

Thank you for your review. We look forward to your future stay with us!

About the Hilton Philadelphia City Avenue

Location 4200 City Avenue, Philadelphia, PA 19131

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hilton Philadelphia City Avenue offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Philadelphia City Avenue. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 207 guestrooms or units
  • 11 levels
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Philadelphia Bala Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Philadelphia City Avenue offers 207 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. Housekeeping is provided daily.

  • IPod dock
  • HD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hilton Philadelphia City Avenue has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 13.00 per day
  • Valet parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Philadelphia City Avenue
  • Hilton Philadelphia City Avenue
  • Philadelphia City Avenue Hilton
  • Hilton Hotel Philadelphia
  • Hilton Philadelphia City Avenue Hotel Philadelphia
  • Philadelphia Hilton
  • Hilton Philadelphia City Avenue Hotel
  • Homewood Suites Philadelphia - City Ave Hotel Philadelphia
  • Philadelphia Homewood Suites
  • Homewood Philadelphia
  • Hilton Philadelphia City Avenue Hotel
  • Hilton Philadelphia City Avenue Philadelphia
  • Hilton Philadelphia City Avenue Hotel Philadelphia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.