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4.2 out of 5

"Beatiful hotel. The staff was extreamly friendly and polite. Very welcoming. " More

By a verified traveler on Tue 27 Jun 2023

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Hotel Description

Hotel near Liberty Bell Center in Philadelphia

Center City stay

A stay at this Center City hotel places you within half a mile (1 km) of Liberty Bell Center and 2 miles (3 km) of Rittenhouse Square. Pennsylvania Convention Center and University of Pennsylvania are also within 3 miles (5 km).

Renovated in 2019

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a snack bar/deli, and a lobby fireplace are also on offer.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$189* Per night/room Mar 31 - Apr 1

Club Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Philadelphia Marriott Old City ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Philadelphia Marriott Old City

Everyone (14) Couples (1) Family (4)
5 out of 5
Beatiful hotel. The staff was extreamly friendly and polite. Very welcoming.

Posted by on Jun 27, 2023

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Comment from Hotel Management

Aug 20, 2023 by Sarah

We hope you enjoy your stay!

5 out of 5
This was one of the best hotel experiences I have ever had. Shelly Flores at the desk was helpful, welcoming and cheerful. She went out of her way to make our stay as pleasant as possible. All staff we encountered we helpful. Hotel is in a great location within walking distance to attractions. The hotel was very crowded, but we had no trouble checking in or out. Highly recommend.

Posted by on Jun 6, 2023

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3 out of 5
The young lady who checked us in was lovely, my only complaint is, she was so quiet! I could not hear her. She was very pleasant, informative and kind but so soft spoken, I could not hear a word she said.

Posted by on Feb 25, 2023

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Comment from Hotel Management

Feb 28, 2023 by Gabby Brabham

Hi there, it is great that you had a pleasant experience with our staff. I will make sure everyone in the front office is as welcoming, but we will work on the confidence needed to assist all guests. Thank you for this feedback.

2 out of 5
1995 called and it wants this hotel back. This property has been around for many decades and it has always been marginal, at best. Looks like Marriott is carrying on that tradition. They have put a nice veneer on the building, but it is still old and tired. The first nice surprise was $50 for parking. No thanks - I will park on the street. Then, I was shocked to have to PAY FOR INTERNET. Uh, what? I have not paid for internet in 25 years at any hotel anywhere in the world. The room was hot and muggy and I set the AC at 65 degrees. It never got below 76 degrees. I called the front desk and had to move to a different room at midnight only to find the second room hotter than the first. The HVAC system just does not keep up with the heat. The bed was well worn and had a nice indent from what seemed to be decades of use. When I became thirsty from the heat, I resorted to tap water because Marriott provides just one bottle of water. If you want coffee in the morning, shell out some more cash for Starbucks in the lobby because that is your option. This property is little more than a money grab. Shame on you, Marriott. Revenue per guest is the priority here and the obvious attempts to cut costs are just embarrassing. I have stayed at countless Courtyards, Hampton Inns, etc and all of them are better than this this property. For what you pay, there are MANY better options in the city. Stay away from this hotel. It defines "Lipstick on a Pig".

Posted by , from SCOTTSDALE on Aug 25, 2022

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4 out of 5

Posted by on Jun 19, 2022

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4 out of 5

Posted by on Jun 10, 2022

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5 out of 5
For new years eve and day with 4 to 5 weddings going on the staff still made sure we had everything we needed and was so helpful definitely some where i intend on staying again thank u

Posted by on Jan 2, 2022

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5 out of 5

Posted by on Aug 21, 2021

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3 out of 5

Posted by on May 16, 2021

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5 out of 5

Posted by on Apr 14, 2021

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About the Philadelphia Marriott Old City

Location 1 Dock St, Philadelphia, PA 19106

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 18 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 21039 square feet (1955 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Philadelphia Marriott Old City. Parking is available for a fee. A complete renovation of Philadelphia Marriott Old City was completed in July 2019. This Philadelphia hotel is smoke free.

  • 1 building
  • 364 guestrooms or units
  • 4 levels
  • 21039 sq ft of conference space
  • 1955 sq m of conference space
  • Built in 1986
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Philadelphia University City Station (4.8 km / 3 mi)
  • Metro station: 2nd St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Philadelphia Marriott Old City offers 364 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Society Commons - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parking height restrictions apply (6 feet, 5 inch maximum).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Nearby parking fee: USD 26 per day (1312 ft away)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Society Hill Philadelphia
  • Sheraton Hill Philadelphia
  • Sheraton Philadelphia Society Hill
  • Sheraton Philadelphia Society Hill Hotel
  • Sheraton Society
  • Sheraton Society Hill
  • Sheraton Society Hill Hotel
  • Sheraton Society Hill Philadelphia
  • Society Hill Sheraton
  • Society Hill Sheraton Philadelphia
  • Sheraton Society Hill Hotel Philadelphia
  • Sheraton Philadelphia
  • Philadelphia Sheraton
  • Sheraton Hotel Philadelphia
  • Philadelphia Marriott Old City Hotel
  • Philadelphia Marriott Old City Philadelphia
  • Philadelphia Marriott Old City Hotel Philadelphia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.