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Sheraton Philadelphia University City Hotel

3.5-star property
3549 Chestnut St., Philadelphia, PA 1-855-201-7819

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4.2 out of 5
Very good!
See all 29 Travelocity Reviews

"Overall was very nice experience. Rooms were spacious and beds comfortable. However I was unable to control the room thermostat so was a drop chilly. ... " More

By a verified traveler on Fri 20 Apr 2018

Points Of Interest

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Hotel Description

3.5-star hotel near University of Pennsylvania

City center stay

Within a 10-minute walk of this University City hotel, you'll find University of Pennsylvania and Drexel University. Philadelphia Zoo and Philadelphia Museum of Art are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 332 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$123* Per night/room Dec 20 - Dec 21

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Philadelphia University City Hotel ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Philadelphia University City Hotel

Everyone (7) Family (1)
5 out of 5
Hair dryer not hot, simply put, hair dryer not hot

Posted by on Sep 17, 2019

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5 out of 5

Nice hotel for business stay

Overall was very nice experience. Rooms were spacious and beds comfortable. However I was unable to control the room thermostat so was a drop chilly. Asked for a fridge and there was not enough. Was told that they are upgrading and adding fridges to each room eventually.

Posted by on Apr 20, 2018

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3 out of 5

Disappointed

Pros: The room was nice, seemed pretty clean.
Cons: You should be able to control the heat in the rooms.
Location: It's very convenient to the hospital
We had to stay at this hotel because it was the closest to the hospital. We arrived at the hotel at about 3 in the morning after leaving the hospital, so we were very tired. When we got there the man at the desk was very nice, but said the computers were very slow at the time. I know this does happen you can't control that. Then he assigned us a room and he did give us an upgrade. I think he saw how tired we were. This was very nice of him. When we got to the room, we walked in and the room wasn't even cleaned. So now back to the lobby we go from the 19th floor, now it is about 3:30. We told the man at the desk what happened, and he said he was sorry. Gave us another room on the 19th floor, and up we went. He did give us a late check out. Again that was nice of him. We got to the room and he called as soon as we walked in. We told him it was ok. We got ready for bed only to realize we couldn't turn the heat down. It was like we were in a tropical island. We put up with it because we were just too tired! The man at the desk was nice, but to have to go up and down at this hour of the morning was not very pleasant.

Posted by , from PA on Jan 9, 2018

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4 out of 5

Memorial Day Weekend

Overall the hotel was very nice and I would stay there again. Good location to the city and the staff was overall professional. The room was nice...nothing special. My one beef (which is out of the control of the staff) is that on Saturday evening and Sunday morning (with the hotel at full capacity) the hotel elevators were not working. At one point I wanted 20 minutes to catch a elevator from the 15th floor down. On top of that the elevators to the garage were not working. So at one point there might have been 1 or 2 elevators working in the entire place. I have also reached out directly to Sheraton in hopes to pass along this information as well.

Posted by on May 31, 2016

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4 out of 5

Nice location near college campuses

After reading some of the reviews,I had some concerns about the hotel. But upon arrival and seeing our accommodations I was quite pleased. My only complaint was the $25/ day parking fees.

Posted by , from Long Island, NY on May 26, 2015

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5 out of 5

Staying at the Sheraton in University City, PA

Recently I and my daughter visited Philly to see Jake Bugg at the World Café. We stayed at the Sheraton, because it was within walking distance to the concert sight. The hotel was clean, quiet and near restaurants, ATM's, shops, convenient stores and Starbucks (two of them). Right across the street was a pizza/salad place that was open 7/24 and it was GOOD! The staff at the hotel was very friendly and extremely helpful as we needed to use mass transit to get to the historic area, South Street and the Philadelphia Art Museum. I would recommend this hotel.

Posted by , from Park Hills, KY on Sep 28, 2013

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5 out of 5

Great location to visit Penn, close to subway

I took the liberty shuttle from airport to hotel, very easy door to door shuttle. I stayed at hotel during my visit at Penn. The location is perfect short walk from anywhere on the campus or to subway/trolley station to get around Philly very easily. The hotel is nice and clean, beds are comfortable. The wifi connection both in room and business center is good. There is a nice bar and restaurant in hotel. And a great 24 hour pizza restaurant that delivers across the street. I will stay here again.

Posted by , from California on Aug 29, 2013

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About the Sheraton Philadelphia University City Hotel

Location 3549 Chestnut St., Philadelphia, PA 19104

Property Features

Sheraton Philadelphia University City Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The business-friendly Sheraton Philadelphia University City Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star Philadelphia hotel is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 20 levels
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (15.2 km / 9.5 mi)
  • Train station: Philadelphia University City Station (1.1 km / 0.7 mi)
  • Metro station: 34th St. Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Philadelphia University City Hotel offers 332 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 12 for adults, USD 3 and USD 12 for children (approximately)
  • Self parking fee: USD 35 per night (in/out privileges)
  • Refrigerator fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Philadelphia University City
  • Philadelphia University City Hotel
  • Philadelphia University City Sheraton
  • Sheraton Hotel Philadelphia University City
  • Sheraton Philadelphia University City
  • Sheraton Philadelphia University City Hotel
  • Philadelphia Sheraton
  • Sheraton Philadelphia University City Resort
  • Sheraton Philadelphia University City Hotel Hotel
  • Sheraton Philadelphia University City Hotel Philadelphia
  • Sheraton Philadelphia University City Hotel Hotel Philadelphia

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.