"The property appeared to have some rooms remodeled, however the furniture in the living room of my room was filthy and I could not utilize it because ... " More
Center City stay
Within a 10-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Benjamin Franklin Parkway. Reading Terminal Market and City Hall are also within half a mile (1 km).
Dining options, 2 bars/lounges
This hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi.
Free WiFi, kitchens
The 155 individually decorated guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include kitchens and refrigerators.
Jan 13, 2022 by Front Office Team
Thank you for your feedback Shaunta. We will be addressing your concerns.
Dec 17, 2021 by Front Office Team
Thank you for your feedback Willie. We will be addressing your concerns
Dec 7, 2021 by The Windsor Suites
Thank you for the feedback!
Apr 2, 2021 by Tim Nolan, Director of Operations
Thank you for the review and the feedback. I am sorry that your experience was not as expected. I hope that you will give the opportunity in the future to exceed your expectations
Jun 28, 2020 by The Windsor Suites
Thank you for the review and we are sorry you experienced. We are currently in the process of finishing new renovations to our skyline suites. Please come back and check them out!
Mar 3, 2020 by GR
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
Dec 19, 2019 by Feddy
Thank you for the 5 stars and feedback! Glad to hear you enjoyed your stay and kitchen. We hope to see you again!
Dec 16, 2019 by Feddy
Thank you for the 5 stars, we hope to see you again!
Nov 25, 2019 by Feddy
Thank you for the 5 stars, we hope to see you again!
The following facilities are closed seasonally each year. They will be closed from September 13 to May 1:
The Windsor Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1897 square feet (176 square meters). A library, a terrace, and tour/ticket assistance are also featured at the business-friendly The Windsor Suites. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Philadelphia hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Windsor Suites offers 155 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The Windsor Suites has 2 restaurants on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Prepaid debit cards are not accepted for any bookings or onsite payments.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.