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"Esta muy bien el hotel " More

By a verified traveler on Tue 29 Mar 2022

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Hotel Description

3.5-star hotel near Big Surf

South Scottsdale stay

Your stay at this South Scottsdale hotel places you within 3 miles (5 km) of Big Surf and Scottsdale Stadium. Desert Botanical Garden and Scottsdale Healthcare Osborn Medical Center are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, comfy beds

The 130 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and coffee/tea makers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Jun 1 - Jun 2

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

3 Palms ratings based on 97 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for 3 Palms

Everyone (37) Couples (25) Family (35)
5 out of 5
Esta muy bien el hotel

Posted by on Mar 29, 2022

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Comment from Hotel Management

Mar 29, 2022 by Stephen GM

Thank you for the nice review and staying with us. Please come back again soon

2 out of 5
The room was dirty and the sheets had not been changed on the bed. The pool was out of order.

Posted by , from IRVINE on Mar 29, 2022

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Comment from Hotel Management

Mar 29, 2022 by Stephen GM

Thank you for staying with us, Please accept my apologies for the pool being closed for a couple of days We had a broken pool pump and receiving replacement parts take a few days Pool is back up and looks great in the scottsdale heat. Please come back and give us the opportunity to show the best side of our 3 Palms

4 out of 5
Staff was excellent!

Posted by , from MORTON on Mar 24, 2022

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Comment from Hotel Management

Mar 24, 2022 by Stephen GM

Thank you for staying with us and the nice review thank you for the great comment about our wonderful staff Please come back and see us again

2 out of 5
Room was not ready upon check in because of lack of staff. Ice machine didn't work, no ice bucket in the room. Television reception only worked part time. Loud party near pool area. Thermostat behind door did not work. Could not use the bed near the window because the air conditioner was too close to the bed., had to turn it off. Small bathroom, stool height was for kids, not adults, especially older ones. The excessive price for the room was not worth what you got. For that price they could have offered a continental breakfast at the least!

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 22, 2022 by Stephen GM

Thank you for the review and staying with us. We have another ice machine located on the 1st floor that is working very well. On your next stay please contact the front desk and give us the opportunity to make things right we have some one here 24 hours a day Please come back again soon Stephen GM

1 out of 5
This is not a hotel, this is a motel. The pictures on the website are clearly edited. Very dirty run down facility.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 22, 2022 by Stephen GM

Thank you for staying with us. We are the same online as in person and hope you come back and give us another chance to show you the best sides of our 3 Palms

5 out of 5
Property was nice. Christina made our check in quick and eazy

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 21, 2022 by Stephen GM

WOW Thank you for the wonderful review telling your friends of the great experience at our 3 Palms hotel Thank you for taking notice of our great staff like Christine Happy Anniversary. Please come back again soon Stephen GM

4 out of 5
Reception was friendly and welcoming. Pool area was inviting and well used by a variety of guests. Food and drink delivery to pool and room from Mexican restaurant next door was a great perk. We appreciated the guest lounge with morning coffee. Overall stay was nice. Our only difficulty was not being able to adjust temperature in room, unit wouldn’t respond.

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 21, 2022 by Stephen GM

WOW Thank you for the nice review telling your friends of the great experience at our 3 Palms hotel and our super restaurant next door that brings food and drinks to the pool. Sorry about the room temp we have had crazy weather this week 40 at night Please come back again soon Stephen GM

3 out of 5
I appreciate that this is an older property and that keeping rooms fresh is an ongoing challenge. That said, they could have done better on my room. The turntable in the microwave didn't fit right, and so did not turn although the impeller turned. The fridge had an actual freezer (yay) but the freezer was not tightly attached to the top of the fridge. The coffee maker had no basket. I had to use the coffee packet like a teabag. (really?) The toilet seat was loose. The night I checked in, there was no hot water. The water heater was not working properly until the next morning. The TV (and this is a nitpick) controller had no button for guide or info, so no way to know what you was on a channel unless you stayed on past the commercials to run the program for awhile and find out what it was. THAT SAID, sheets were clean, nice, high-thread-count, bead was firm and comfortable, room was clean. TV pic was fabulous. I have remodeled dozens of hotel rooms and know what property managers are up against but, again, attention to detail counts.

Posted by on Mar 16, 2022

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Comment from Hotel Management

Mar 16, 2022 by Stephen GM

Thank you for staying with us. On your next stay please see one of our desk agents and give up the opportunity to make it right Please come back and let us show you the best of our 3 Palms

5 out of 5
IT WAS IN THE AREA FOR WHAT WE CAME TO SCO TSDALE FOR THE DAY WE SPENT THERE IT WAS PERFECT.

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 14, 2022 by Stephen GM

WOW Thank you for the wonderful review telling your friends of the great experience at our 3 Palms hotel please come back again soon Stephen GM

5 out of 5
The check in staff were very friendly and accommodating!

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 14, 2022 by Stephen GM

Super, Thank you for the wonderful review telling your friends of the great experience at our 3 Palms hotel please come back again soon Stephen GM

Property Features

3 Palms offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly 3 Palms. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Scottsdale hotel.

  • 130 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

3 Palms offers 130 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per day.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid credit cards are not accepted for any bookings or onsite payments

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 3 Palms
  • 3 Palms Hotel
  • 3 Palms Hotel Scottsdale
  • 3 Palms Scottsdale
  • Palms 3
  • 3 Palms Resort Oasis Hotel Scottsdale
  • Three Palms Resort Oasis Scottsdale
  • 3 Palms Hotel
  • 3 Palms Scottsdale
  • 3 Palms Hotel Scottsdale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.