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"Nothing really unique about it and the morning eggs they made stunk up the the whole hotel!! Also the carpets were never vacuumed and vomit and urine ... " More

By a verified traveler on Wed 15 Jan 2020

Hotel Description

Hotel near Surprise Stadium in Surprise

In Surprise

Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Surprise Stadium and Peoria Sports Complex. Arizona Broadway Theatre is within 9 miles (15 km) and Luke Air Force Base is within 12 miles (20 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer free WiFi and plasma TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Feb 24 - Feb 25

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 4 Max

Days Inn & Suites by Wyndham Surprise ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Days Inn & Suites by Wyndham Surprise

Everyone (13) Couples (2) Family (4)
3 out of 5
Nothing really unique about it and the morning eggs they made stunk up the the whole hotel!! Also the carpets were never vacuumed and vomit and urine stains in every hallway!! I would never stay at this hotel again...

Posted by on Jan 15, 2020

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2 out of 5
Old, dirty, mold/mildew EVERWHERE, tired, brick beds with no apologies. You couldn’t pay me to stay again.

Posted by on Jan 3, 2020

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4 out of 5
It was close to my sons house. That was the only thing really great about it. The bed wasn’t very comfortable and I am not sure why hotels have gone to having 10 thousand tiny pillows instead of regular ones but they suck. Every day we were there we had to have our room key reset cuz it didn’t work and their continental breakfast didn’t have a very good verity of items.

Posted by on Dec 29, 2019

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2 out of 5
hotel needs some serious updates, rooms and carpet had a slight odor. 2 star hotel based on room conditions , lobby are not bad

Posted by on Nov 30, 2019

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4 out of 5
Comfortable bed. Helpful staff. Would stay again.

Posted by on Nov 25, 2019

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5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by Front desk Staff

Dear Guest, Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Surprise. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Guest Relations Team, Days Inn and Suites, Surprise AZ.

2 out of 5
Staff was accomodating, but room(s) had a LOT to be desired. First room had probs with toilet not flushing first night. Plumbers sent next morning to fix it. Had same problem second night. Plumbers sent again. Same problem third night. I asked to move to new room. No help moving my things to new room. Next day had to move to 3rd room due to plumbing probs again. 3 rooms in 7 days. Refund is in order.

Posted by on May 5, 2019

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Comment from Hotel Management

May 9, 2019 by Front desk staff

Dear Guest, Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Surprise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Guest Relations Team, Days Inn and Suites, Surprise AZ.

5 out of 5
It was great. Staff was great. I finally found a place with a jaquzzi. I would stay again..comfortable..

Posted by on Feb 4, 2019

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5 out of 5

Posted by on Dec 20, 2018

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4 out of 5

Good stay!

Staff was friendly and helpful. Room was clean and the location was great!

Posted by on Mar 17, 2018

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About the Days Inn & Suites by Wyndham Surprise

Location 12477 W Bell Road, Surprise, AZ 85378

Property Features

Days Inn & Suites by Wyndham Surprise offers its guests an indoor pool and an outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Days Inn & Suites by Wyndham Surprise also features multilingual staff, laundry facilities, and express check-in. Free self parking is available. This Surprise hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (46.6 km / 29 mi)
  • Parking: Free self parking

Room Amenities

Days Inn & Suites by Wyndham Surprise offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 12 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 2.00 per day
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Surprise
  • Days Inn Surprise
  • Days Inn Surprise Hotel
  • Days Inn Wyndham Surprise Hotel
  • Days Inn Wyndham Surprise
  • Surprise Days Inn
  • Days Inn Suites Surprise
  • Days Inn Suites by Wyndham Surprise
  • Days Inn & Suites by Wyndham Surprise Hotel
  • Days Inn & Suites by Wyndham Surprise Surprise
  • Days Inn & Suites by Wyndham Surprise Hotel Surprise

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Days Inn & Suites by Wyndham Surprise.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.