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Extend-a-Suites Phoenix

2-star property
17211 N Black Canyon Hwy, Phoenix, AZ 1-855-201-7819
1.7 out of 5
See all 28 travelocity Reviews

"no phones, no paper cups, tv did not work " More

By a verified traveler on Sat 04 Jun 2022

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Deer Valley

Deer Valley stay

Your stay at this Deer Valley hotel places you within 3 miles (5 km) of University of Phoenix-Northwest Learning Center and Cave Creek Golf Course. Also, HonorHealth Deer Valley Medical Center is within 3 miles (5 km) and Glendale Aquatic Center is within 6 miles (10 km).

Outdoor pool, terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. There's an outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$51* Per night/room Apr 13 - Apr 14

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extend-a-Suites Phoenix ratings based on 28 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Extend-a-Suites Phoenix

Everyone (13) Couples (4) Family (9)
4 out of 5
Good

Posted by on Dec 18, 2022

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Comment from Hotel Management

Dec 27, 2022 by Management

Thank you Dustin for taking the time to submit a rating about your stay. We appreciate the feedback!

1 out of 5

Posted by on Nov 13, 2022

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3 out of 5
no phones, no paper cups, tv did not work

Posted by on Jun 4, 2022

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Comment from Hotel Management

Jun 10, 2022 by Management

Thank you Richard for taking the time to submit a review about your stay. We're sorry to hear that there were issues with the room. We appreciate the feedback!

2 out of 5
The employees were very nice and friendly. The Property needs a lot of repairs. The toilet didn't work properly, the TV remote would not work and the door needed repairs. I was given a choice to see the room first before I checked in but was in to much of a hurry to get where I needed to be. I will not stay there again.

Posted by on Apr 24, 2022

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Comment from Hotel Management

May 4, 2022 by Management

Thank you Barbara for taking the time to submit a review about your stay and for mentioning our amazing employees. We're sorry to hear that you experienced some maintenance issues while staying. We are currently going under renovations on our property. Your feedback helps us know what we need to improve on moving forward. We hope you will give us another chance in the future to better serve you.

1 out of 5
Would never stay there again. Very very dirty carpet. Walls filthy. Smelled like smoke. Lots of noise outside

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 25, 2022 by Management

Thank you for taking the time to leave a review of your recent stay with us. We strive for the mark of excellence and are disappointed we missed the mark with your stay. We are improving our property daily and we hope you give us another chance to host you in the future to see the changes we have made.

1 out of 5
DO NOT STAY HERE. Far and away the most disgusting, dirty, sketchy place I have EVER had the misfortune of setting foot. Doors were crumbling, sheets were stained and full of cigarette burns, floor was dirty and clearly had not been vacuumed. I considered sleeping in my car instead but it seemed too unsafe in the parking lot. I laid my coat on top of the bed and slept on that. WORST EXPERIENCE EVER.

Posted by , from Denver on Feb 23, 2022

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Comment from Hotel Management

Feb 26, 2022 by Management

Thank you for taking the time to submit a review about your stay. We are sorry to hear about your bad experience. We are currently going under renovations on our property. Your feedback helps us know what we need to improve on moving forward. I will be addressing these issues with my staff members to ensure that it doesn't happen again. Thank you for your feedback.

1 out of 5

Posted by on Feb 22, 2022

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2 out of 5
Please, Be honest with the audience you are reaching. After driving 8 hrs, after a full day of work, coming to a room that smells like nothing but cigarette (although you have a statement at front desk advertising your “Non-Smoking policy”) and the bathroom is old and dirty, could not really take a shower there. TRAVELOCITY...you should be a bit more quality oriented, to avoid these type of situations. Thank you

Posted by , from ANAHEIM on Dec 4, 2021

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1 out of 5
The entire place was filthy. Garbage everywhere. Urine and urine smell everywhere. Panhandlers,prostitutes and people using drugs in parking lot. No chairs in the room ,room was dirty and very worn down. Broken tv and night stands. Old furniture in the parkinglot with garbage cans over flowing.We feared for our safety and never stayed there. We had to find last minute accommodations. Would like to have a refund on this property. Was nothing like advertised.

Posted by on Sep 20, 2021

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1 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 25, 2021 by Management

Thank you for taking the time to submit a rating about your stay.

About the Extend-a-Suites Phoenix

Location 17211 N Black Canyon Hwy, Phoenix, AZ 85023

Property Features

As a guest of Extend-a-Suites Phoenix, you'll find an outdoor pool, a terrace, and a vending machine. Public spaces have free WiFi. The business-friendly Extend-a-Suites Phoenix also features coffee/tea in a common area, laundry facilities, and express check-out. Free self parking is available. This Phoenix hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extend-a-Suites Phoenix offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Bell Road I-17
  • Super 8 Bell Road I-17 Hotel
  • Super 8 Bell Road I-17 Hotel Phoenix North
  • Super 8 Phoenix North Bell Road
  • Super 8 Phoenix North Bell Road I-17
  • Howard Johnson Phoenix North Hotel
  • Bell Hotel Inn Phoenix
  • Extend Suites Hotel Phoenix
  • Extend Suites Phoenix
  • Extend-a-Suites Phoenix Hotel
  • Extend-a-Suites Hotel
  • Extend-a-Suites
  • Extend a Suites
  • Bell Hotel Inn Suites
  • Extend-a-Suites Phoenix Hotel
  • Extend-a-Suites Phoenix Phoenix
  • Extend-a-Suites Phoenix Hotel Phoenix

You should know

  • Pool access available from 9 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.