Your stay at this Camelback East hotel places you within 2 miles (3 km) of Biltmore Fashion Park and Arizona Biltmore Country Club. Grand Canyon University and Heard Museum are also within 6 miles (10 km).
This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Free self parking, laundry facilities, and barbecue grills are also on offer.
Free WiFi, kitchens
The 111 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.
Mar 9, 2020 by Hotel Management
Gina, thank you for reviewing your stay with us. We are sorry for the problems you encountered during your stay. We have shared your comments about the smoke smell and toilet with our housekeeping team to make sure this is not repeated. Our fully equipped kitchens come with a full-size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property. On a positive note, we are happy you appreciated our staff for their friendly service. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Mar 5, 2020 by Hotel Management
Sylvia, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have taken note of your feedback and will share it with the appropriate team to improve our guests’ experiences. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Feb 5, 2020 by Hotel Management
Cassandra, thank you for the glowing review of Extended Stay America. We are glad to know you were impressed with our front desk staff and enjoyed your spotless accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Oct 1, 2019 by Hotel Management
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our well-kept property. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Jul 22, 2019 by Hotel Management
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Jul 18, 2019 by Hotel Management
Dear Unhappy, thank you for taking the time to share your experience with your review. While our location was to your satisfaction, we are sorry to have let you down with failing to provide you with safe and clean accommodations. We take these concerns very seriously. Your comments have been shared with our management team for further evaluation. Our security team is also well-trained and experienced, and we can assure you that your observations are being investigated to the fullest extent. We would also appreciate additional information to identify the room you occupied so we may properly investigate and follow up. Thank you for being our guest and we look forward to speaking with you. Sincerely, Hotel Management
Mar 29, 2019 by Hotel Management
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Aug 10, 2018 by Hotel Management
Thank you for reviewing the Extended Stay America. Although we are glad you had a comfortable stay, we are sorry for the cleanliness issues you had in your room and that we missed meeting your expectations. Your comments have been shared with the concerned teams, and we will be diligent moving forward. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Apr 1, 2018 by Hotel Management
Thank you for choosing our hotel. We are sorry to know that our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Phoenix - Biltmore offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. The business-friendly Extended Stay America - Phoenix - Biltmore also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Phoenix hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America - Phoenix - Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 6:00 AM - 10:30 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The hotel's doors are locked at 10:30 PM. Guests arriving after 10:30 PM may use the hotel's outside phone to call the night attendant and gain access to the building.
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.