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"Having vip taxi service was so helpful " More

By a verified traveler on Thu 09 Mar 2023

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Hotel Description

3-star hotel near Arizona State University

City center stay

Your stay at this South Mountain hotel places you within 3 miles (5 km) of Arizona State University and Diablo Stadium. Arboretum at Arizona State University and Mill Ave are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Jun 10 - Jun 11

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

GreenTree Inn & Suites Phoenix Sky Harbor ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for GreenTree Inn & Suites Phoenix Sky Harbor

Everyone (10) Couples (4) Family (7)
2 out of 5
Our tv didn't work on Saturday morning. It was apparently fixed durning the day while we were out, but we got in late Saturday evening and left very very early for our flight out of Phoenix on Sunday, so Saturday morning would have been our only opportunity to watch it. The ceiling above the bathtub was wet and stained when we arrived and was actively dripping by early Sunday morning. Overall a very rundown property, needing attention and repair.

Posted by on May 23, 2023

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Comment from Hotel Management

May 24, 2023 by FRONT DESK ASSOCIATE

Thank you for offering up this feedback, we’re always looking to improve, so if you were willing to share more about your experience

1 out of 5
We dropped our car off at the hotel before a flight, and it was very easy to arrange that with them and get transportation to the airport. On our return, which is when we were staying at the hotel, we were told to call the hotel to get transportation from the airport to the hotel. We were placed on hold for 22 minutes. After that I thought our call might have been lost so I called back and the lady was very rude, placed me on hold again and slammed down the phone mid-sentence. After another 13 minutes on hold she was very short with me but got me transportation to the hotel. Once there, we waited about 10 minutes to be helped and were then given a room. When we got into the room, the water was running in the bathtub and was not able to be turned off and the bathroom was a mess from this. We went back downstairs (this is now almost midnight and we started trying to get transportation to the hotel at 9:45 PM) and the other person at the desk said we never should have been given that room. They then panicked because there were no other rooms available that night. The two of them discussed options and they thought there might be one room but it might not be cleaned so one of them went to check. About 8 minutes later she came back down and told us the room was fine. When we got into it, the first thing we saw was a dirty hand towel on the floor. The room was not clean and the bathroom had hair in the sink, globs of something in the shower, a dirty floor, etc with towels not availa

Posted by on Mar 19, 2023

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Comment from Hotel Management

Mar 20, 2023 by GTI

Hello Jody, I am sorry that it was not a positive one, and I sincerely apologize on any negative feelings you may have experienced. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into what happened during your visit with us.

5 out of 5

Posted by on Mar 18, 2023

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Comment from Hotel Management

Apr 22, 2023 by GTI

Thank you for your review!!

4 out of 5
Having vip taxi service was so helpful

Posted by on Mar 9, 2023

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Comment from Hotel Management

Mar 13, 2023 by GTI

Hello Craig thank you for the feedback we greatly appreciate your review.

2 out of 5
The check in was very slow

Posted by on Feb 17, 2023

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Comment from Hotel Management

Feb 17, 2023 by Janean, GM

I apologize your check-in was very slow and caused a 2 star review. we have also been assisting passengers with canceled flights and do get a rush at particular times.

5 out of 5

Posted by on Dec 29, 2022

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1 out of 5
Booked 4 nights, room was never serviced. Shots being fired about 300 ft from loc. Different atmosphere after sunset, looks like drug addicts congregate near the adjacent corner gas station.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 12, 2022 by Janean, GM

Hi Raul, We do service every 3 days unless requested sooner. I apologize that your experience outside our property had a negative effect on us. No employees or other guests reported hearing gun shots.

5 out of 5

Posted by on Sep 24, 2022

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1 out of 5
Are bathroom tub had rust and dirt staff refuse to clean. The bedding had stains the shower temperature go hot and cold family got burns from the hot water. mangers did not come in till check out we will never stay or use them again we expect a full refund

Posted by on Feb 22, 2022

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4 out of 5

Posted by on Feb 14, 2022

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About the GreenTree Inn & Suites Phoenix Sky Harbor

Location 4234 S 48th St, Phoenix, AZ 85040

Property Features

GreenTree Inn & Suites Phoenix Sky Harbor offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 3500 square feet (325 square meters) and includes a conference center. A library, multilingual staff, and a picnic area are also featured at the business-friendly GreenTree Inn & Suites Phoenix Sky Harbor. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

GreenTree Inn & Suites Phoenix Sky Harbor offers 106 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

GreenTree Inn & Suites Phoenix Sky Harbor offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Destination fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Country Inn Phoenix Airport South
  • Country Phoenix Airport South
  • GreenTree Inn Phoenix
  • GreenTree Phoenix
  • Hampton Inn & Suites Phoenix Airport South Hotel Phoenix
  • Hampton Inn And Suites Phoenix Airport South
  • GreenTree Inn Suites
  • GreenTree Inn Suites Phoenix Sky Harbor
  • GreenTree Inn & Suites Phoenix Sky Harbor Hotel
  • GreenTree Inn & Suites Phoenix Sky Harbor Phoenix
  • GreenTree Inn & Suites Phoenix Sky Harbor Hotel Phoenix

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.