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Hampton Inn & Suites Phoenix North/Happy Valley

3-star property
2550 West Charlotte Drive, Phoenix, AZ 1-855-201-7819
4.2 out of 5
Very good!
See all 19 travelocity Reviews

"Hotel staff were all friendly. Room was clean and as pictured on website. " More

By a verified traveler on Mon 29 Aug 2022

Points Of Interest

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Hotel Description

3-star hotel perfect for exploring Phoenix

Heart of Phoenix

A stay at this Deer Valley hotel places you within half a mile (1 km) of Happy Valley Towne Centre and 3 miles (5 km) of Six Flags Hurricane Harbor Phoenix. Adobe Dam Regional Park and Victory Lane Sports Complex are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Enjoy the spa tub and free perks like buffet breakfast and free self parking. Free WiFi in public areas, a terrace, and a snack bar/deli are also on offer.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Oct 8 - Oct 9

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Phoenix North/Happy Valley ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Phoenix North/Happy Valley

Everyone (10) Couples (5) Family (3)
5 out of 5

Posted by on May 8, 2023

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Comment from Hotel Management

May 30, 2023 by Customer Care Team

Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

5 out of 5
Hotel staff were all friendly. Room was clean and as pictured on website.

Posted by , from TUCSON on Aug 29, 2022

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Comment from Hotel Management

Sep 4, 2022 by Guest Experience Team

Hi Lori- we're happy that you found us a suitable place to meet you needs. We are glad that our staff were their usual helpful selves, and trust that you had a good nights sleep. We hope that you will return to stay with us when you are next in the area. Thank you for taking the time to provide us with your feedback.

2 out of 5
Ran out of breakfast. Not apologetic at all. We got there 30 min before breakfast ended and there was very little of anything, including cream for coffee, eggs, sausage, or potatoes. Was frustrating. The dining area also hadn’t been cleaned. We had to his the table for a place to sit - and not eat much. Boo

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 12, 2022 by Guest Experience Team

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

5 out of 5
This property was pretty nice. I rented a king suite, and really like the roominess and layout of the room.

Posted by on Aug 6, 2022

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Comment from Hotel Management

Aug 7, 2022 by Guest Experience Team

Dear Ann, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

5 out of 5
Clean

Posted by on Jun 5, 2022

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Comment from Hotel Management

Jun 9, 2022 by HIS

Thank you so much for your review of our hotel and our team! We're pleased to hear that your time with us was satisfactory. Hope to see you again soon. Thank you!

5 out of 5
Clean

Posted by on May 15, 2022

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Comment from Hotel Management

May 16, 2022 by HIS

Thank you so much for your review of our hotel and our team! We're pleased to hear that your time with us was satisfactory. Hope to see you again soon. Thank you!

4 out of 5
Nice room. Clean. Cookies good at desk. Offered a to go breakfast. Air conditioner in room rattled and cover falling off.

Posted by on May 1, 2022

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Comment from Hotel Management

May 4, 2022 by HIS

Thank you for choosing the Hampton Inn & Suites - Phoenix North/Happy Valley. We are so glad you enjoyed your stay! Making you happy makes us happy! I would like to personally thank you for your recent feedback. Responses like yours truly help us to better our team and hotel. Sorry to hear about the issue with the air conditioning. We will be working to make sure this doesn't happen again. We hope to see you again soon!

1 out of 5

Posted by , from Flagstaff on Feb 13, 2022

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5 out of 5
All good

Posted by on Jan 28, 2022

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Comment from Hotel Management

Feb 1, 2022 by HIS

Thank you so much for your review of our hotel and our team! We're pleased to hear that your time with us was satisfactory. Hope to see you again soon. Thank you!

5 out of 5
Na

Posted by on Jul 10, 2021

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About the Hampton Inn & Suites Phoenix North/Happy Valley

Location 2550 West Charlotte Drive, Phoenix, AZ 85085

Property Features

Hampton Inn & Suites Phoenix North/Happy Valley offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 575 square feet (53 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at Hampton Inn & Suites Phoenix North/Happy Valley. Free self parking is available. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 575 sq ft of conference space
  • 53 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Phoenix North/Happy Valley offers 125 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn North/Happy
  • Hampton Inn North/Happy Hotel Phoenix Valley
  • Hampton Inn Phoenix North/Happy Valley
  • Hampton Inn Phoenix North/Happy Valley Hotel
  • Hampton Inn North/Happy Hotel
  • Hampton Inn & Suites Phoenix North / Happy Valley Hotel Phoenix
  • Hampton Inn And Suites Phoenix North / Happy Valley
  • Hampton Inn Suites Phoenix North/Happy Valley
  • Hampton Inn & Suites Phoenix North/Happy Valley Hotel
  • Hampton Inn & Suites Phoenix North/Happy Valley Phoenix
  • Hampton Inn & Suites Phoenix North/Happy Valley Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.