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Hampton Inn & Suites Phoenix/Gilbert

2.5-star property
3265 S Market St, Gilbert, AZ 1-855-201-7819

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4.0 out of 5
Very good!
See all 11 Travelocity Reviews

"The bed in our room was very Squeaky. Every time i moved it made noise.. Husband didnt get good sleep.. " More

By a verified traveler on Wed 19 Jun 2019

Hotel Description

Hotel near Mercy Gilbert Medical Center in Gilbert

In shopping district

Within 2 miles (3 km) of this Gilbert hotel, you'll find Mercy Gilbert Medical Center and SanTan Village. Riparian Preserve at Water Ranch is within 6 miles (10 km) and Hale Centre Theatre is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, MP3 docks

Boasting comforts like premium bedding and pillow menus, the 96 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, refrigerators, and microwaves are also available.

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$164* Per night/room Mar 1 - Mar 2

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One king studio sofabed non smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

I King Studio Balcony Nonsmoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Phoenix/Gilbert ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Phoenix/Gilbert

Everyone (9) Couples (1)
4 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 2, 2020 by MP

Thank you for your feedback

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by jamy

Thank you for the kind review appreciate you choosing the Phoenix-Gilbert Hampton Inn & Suites by Hilton.

3 out of 5
The bed in our room was very Squeaky. Every time i moved it made noise.. Husband didnt get good sleep..

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by jamy

We loved having you thank you for the kind review!

5 out of 5
Very nice hotel. Friendly staff. Nice area. Will be staying there in the future. Service was perfect. Thank you.

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 2, 2019 by Michelle

Thank you for your feedback! we look forward to seeing you again!

3 out of 5
It’s an old hotel, the room was clean, bed comfortable. It need some renovations.

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 15, 2018 by Jamy

We loved having you here thank you for the review! Were replacing all of our carpets soon - thank you!

1 out of 5

Posted by on Sep 14, 2018

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Comment from Hotel Management

Sep 15, 2018 by Jamy

We love having you here!

5 out of 5
Check in was great and front counter staff was friendly.

Posted by on Jun 12, 2018

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Comment from Hotel Management

Jun 12, 2018 by Jamy

We loved having you here and thank you for your feed back. Thank you for choosing the Phoenix Gilbert Hampton Inn & suites by Hilton.

5 out of 5

Great hotel

We booked a cheaper hotel originally and tried to make it work until the room next door was broken into when we were trying to sleep. We packed up and headed to this place. Very nice staff, room was nice, and had an amazing breakfast spread. Would stay here again without a doubt.

Posted by , from Loma Rica, CA on Mar 6, 2018

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Comment from Hotel Management

Mar 6, 2018 by Jamy

So sorry about the first hotel how scary glad you enjoyed our property. Thank you for such kind words!

4 out of 5

Mold dominates too many Hotel Bathrooms

Pros: good breakfast ...nice pool and sauna
Cons: Mold in bathroom ...its right there staring at you ...not hidden at all!
Location: great location....close to Santan market, movies ,restaurants, everything...
air conditioner sounded like a Volkswagen, and there was mold in the bathroom around soap dish ...not very hard to see ...maybe you need a new cleaning company? other than those two issues you get five stars for a good breakfast and a nice pool ...Oh you need more pool towels ....

Posted by , from White Mountains Arizona on Feb 14, 2018

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Comment from Hotel Management

Feb 21, 2018 by Jamy

We love having you here and our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything I am always at your disposal.

4 out of 5

Close to Mesa Airport

Hotel is newer, clean (very important for me), and comfortable. We stayed here because our friend had a very early flight out of the Gateway Airport. Hotel provides a free shuttle to the airport 24/7. Staff was friendly!

Posted by , from Arizona on Dec 24, 2017

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Comment from Hotel Management

Dec 27, 2017 by Lisa - Front Office Manager

Thank you for your kind words, we look forward to seeing you next time you're in town.

About the Hampton Inn & Suites Phoenix/Gilbert

Location 3265 S Market St, Gilbert, AZ 85297

Property Features

Hampton Inn & Suites Phoenix/Gilbert offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square meters). An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn & Suites Phoenix/Gilbert. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Free self parking is available. Smoking is allowed in designated areas at this Gilbert hotel.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Mesa, AZ (AZA-Phoenix - Mesa Gateway) (11.3 km / 7 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 miles, and shopping center shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hampton Inn & Suites Phoenix/Gilbert offers 96 air-conditioned accommodations with MP3 docking stations and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Long-term renters welcome.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome.

  • Only service animals are allowed
  • Long-term renters welcome
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 2

Hotel Names

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  • Hampton Inn Suites Phoenix/Gilbert
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  • Hampton Inn & Suites Phoenix/Gilbert Hotel
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  • Hampton Inn & Suites Phoenix/Gilbert Hotel Gilbert

You should know

  • Hampton Inn & Suites Phoenix/Gilbert offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.