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Hampton Inn & Suites Phoenix/Gilbert

2.5-star property
3265 S Market St, Gilbert, AZ 1-855-201-7819

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3.9 out of 5
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See all 12 Travelocity Reviews

"My cousin and I stayed. I loved the cleanliness of the room but after midnight, there were a bunch of teenagers noisily running down the halls. We had ... " More

By a verified traveler on Sun 23 Aug 2020

Points Of Interest

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Hotel Description

Hotel near Mercy Gilbert Medical Center in Gilbert

In shopping district

Within 2 miles (3 km) of this Gilbert hotel, you'll find Mercy Gilbert Medical Center and SanTan Village. Riparian Preserve at Water Ranch is within 6 miles (10 km) and Hale Centre Theatre is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Free perks include daily breakfast, free self parking, and an area shuttle.

Free Internet, MP3 docks

Boasting comforts like premium bedding and pillow menus, the 96 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, refrigerators, and microwaves are also available.

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$100* Per night/room Feb 28 - Mar 1

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Phoenix/Gilbert ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Phoenix/Gilbert

Everyone (10) Couples (1) Family (1)
4 out of 5
My cousin and I stayed. I loved the cleanliness of the room but after midnight, there were a bunch of teenagers noisily running down the halls. We had to tell them to stop.

Posted by , from Gilbert, AZ on Aug 23, 2020

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Comment from Hotel Management

Aug 24, 2020 by Jamy

Thank you for the kind review we loved having you here. So sorry about the noisy guests!

4 out of 5
We had a hard time getting into the pool. The person at the desk called maintenance and they helped us quickly.

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by jamy

Thank you for the kind words we loved having you here!

4 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 2, 2020 by MP

Thank you for your feedback

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by jamy

Thank you for the kind review appreciate you choosing the Phoenix-Gilbert Hampton Inn & Suites by Hilton.

3 out of 5
The bed in our room was very Squeaky. Every time i moved it made noise.. Husband didnt get good sleep..

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by jamy

We loved having you thank you for the kind review!

5 out of 5
Very nice hotel. Friendly staff. Nice area. Will be staying there in the future. Service was perfect. Thank you.

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 2, 2019 by Michelle

Thank you for your feedback! we look forward to seeing you again!

3 out of 5
It’s an old hotel, the room was clean, bed comfortable. It need some renovations.

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 15, 2018 by Jamy

We loved having you here thank you for the review! Were replacing all of our carpets soon - thank you!

1 out of 5

Posted by on Sep 14, 2018

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Comment from Hotel Management

Sep 15, 2018 by Jamy

We love having you here!

5 out of 5
Check in was great and front counter staff was friendly.

Posted by on Jun 12, 2018

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Comment from Hotel Management

Jun 12, 2018 by Jamy

We loved having you here and thank you for your feed back. Thank you for choosing the Phoenix Gilbert Hampton Inn & suites by Hilton.

5 out of 5

Great hotel

We booked a cheaper hotel originally and tried to make it work until the room next door was broken into when we were trying to sleep. We packed up and headed to this place. Very nice staff, room was nice, and had an amazing breakfast spread. Would stay here again without a doubt.

Posted by , from Loma Rica, CA on Mar 6, 2018

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Comment from Hotel Management

Mar 6, 2018 by Jamy

So sorry about the first hotel how scary glad you enjoyed our property. Thank you for such kind words!

About the Hampton Inn & Suites Phoenix/Gilbert

Location 3265 S Market St, Gilbert, AZ 85297

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn & Suites Phoenix/Gilbert offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 650 square feet (60 square meters). A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn & Suites Phoenix/Gilbert. An area shuttle within 3 miles and a roundtrip airport shuttle during limited hours are free. Self parking is free. Smoking is allowed in designated areas at this Gilbert hotel.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2009
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Phoenix - Mesa Gateway Airport (AZA) (11.3 km / 7 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 miles, and shopping center shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hampton Inn & Suites Phoenix/Gilbert offers 96 accommodations with MP3 docking stations and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast daily from 6 AM to 10 AM.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Hampton Inn Phoenix/Gilbert
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  • Hampton Hotel Gilbert
  • Hampton Inn Suites Phoenix/Gilbert
  • Hampton PhoenixGilbert Gilber
  • Hampton Hotel Gilbert
  • Hampton Inn And Suites
  • Hampton Inn & Suites Phoenix/Gilbert Hotel
  • Hampton Inn & Suites Phoenix/Gilbert Gilbert
  • Hampton Inn & Suites Phoenix/Gilbert Hotel Gilbert

You should know

  • Hampton Inn & Suites Phoenix/Gilbert offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.