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4.4 out of 5

"We liked the breakfast. The jets in the hot tub didn't work. " More

By a verified traveler on Thu 14 Apr 2022

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Hotel Description

Hotel perfectly located for exploring South Mountain

South Mountain stay

A stay at this South Mountain hotel places you within 3 miles (5 km) of Salt River and 6 miles (10 km) of Arizona State University. Phoenix Zoo and Footprint Center are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Jul 9 - Jul 10

Suite, 1 Twin Bed, Accessible (Hearing, Mobility Tub)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Everyone (16) Couples (4) Family (12)
5 out of 5
Very nice place

Posted by , from Golden on May 28, 2022

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3 out of 5
We liked the breakfast. The jets in the hot tub didn't work.

Posted by on Apr 14, 2022

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5 out of 5

Posted by on Feb 11, 2022

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5 out of 5

Posted by on Dec 12, 2021

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4 out of 5

Posted by on Nov 6, 2021

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4 out of 5
Clean, No working ice machine on property

Posted by on Oct 14, 2021

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5 out of 5

Posted by , from Sedona on Oct 8, 2021

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5 out of 5

Posted by , from CINCINNATI on Sep 13, 2021

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4 out of 5
Rooms were very nice. Breakfast was out of coffee, bacon, biscuits, sausage gravy, etc. trash was overflowing. Said something to the kitchen person and front desk but nothing else was brought out while we were there and it was only 7:30.

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 5, 2021 by Holiday Inn Express PHX Airport.

Thank you for taking the time to wright a review about your recent stay with us. We do apologize for the inconvenience that you had during breakfast. We hope you'll give us another opportunity to better serve you. Thank you for choosing Holiday Inn Express Phoenix Airport.

5 out of 5
Good customer service! Clean room!

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 5, 2021 by Holiday Inn Express PHX Airport.

We appreciate you for the nice review regarding your recent stay with us. Thank you for choosing Holiday Inn Express.

About the Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Location 3401 E University Drive, Phoenix, AZ 85034

Property Features

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This Phoenix hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel has a restaurant on site.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Phoenix-Airport
  • Holiday Inn Express Phoenix-Airport
  • Holiday Inn Express Hotel Suites Phoenix Airport
  • Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel
  • "Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.