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"Trying to sleep was a bit challenging with all the traffic noise.. also dried up rose peddles all over the room from previous renters made us question ... " More

By a verified traveler on Mon 17 Feb 2020

Hotel Description

3-star hotel near Mesa Arts Center

In Mesa

Within 3 miles (5 km) of this hotel, you'll find Mesa Arts Center and Mesa Convention Center. Also, Golfland Sunsplash is within half a mile (1 km) and Mesa Community College is within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 246 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Jun 27 - Jun 28

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites Phoenix - Mesa / Chandler, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Phoenix - Mesa / Chandler, an IHG Hotel

Everyone (7) Family (4)
5 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Jun 3, 2021 by Kenya

Thank you so much for sharing your hotel experience with us.

4 out of 5

Posted by on Feb 21, 2021

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Comment from Hotel Management

Mar 15, 2021 by Kenya Griffith

Thank you so much for sharing your hotel experience with us. Sorry we fell short of your perfect stay. Please share with us further so we can get a perfect score next time.

3 out of 5
Trying to sleep was a bit challenging with all the traffic noise.. also dried up rose peddles all over the room from previous renters made us question the cleanliness of the rest of the room..

Posted by , from Dewey Az on Feb 17, 2020

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Comment from Hotel Management

Mar 9, 2020 by Kenya Griffith

Hello Christi, Thank you so much for taking the time to share your experience with us. We are so very sorry about the rose peddles and will address this with our management team. Please reach out to me so I can further understand the challenge and will be happy to work with you to make this right.

3 out of 5
We chose this hotel so the kids could swim what Travelocity failed to mention was that the pool was closed. We would have picked a different hotel if we had known the pool was closed. Travelocity you need to keep up to date on things like this.

Posted by on Jul 21, 2019

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4 out of 5
The property is conveniently located near the freeway, plenty of restaurants, and places to shop. The rooms are clean and spacious.

Posted by on May 29, 2019

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3 out of 5

Posted by on Feb 24, 2019

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5 out of 5

Posted by on Feb 23, 2019

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5 out of 5

Hotel staff, Excellent customer service!

Pros: Congratulations to all Management - you have a lot of potential superstars who has the passion, drive and dedication to work in the hotel industry.
Comfortable, very pleased and convenient to everything. From a great greeting from the Night auditor upon check in, to the lovely Chii at the front desk - very professional and very pleased by their work ethics. From the pool man greeting me every morning, Kathy who works in the lobby, Raul and his staff in the dining room and Brandon the bartender - each and everyone of them made our stay a very pleasant and comfortable one! Mahalo to our HouseKeeper - hope you enjoyed the chocolate macadamia nuts from Hawaii, thank you for taking such good care of us during our visit! Aloha from Maui...

Posted by , from Maui on Dec 27, 2016

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1 out of 5

Don't stay here

Location: Okay
Our room didn't get cleaned, bathroom were backing ul

Posted by on Oct 24, 2016

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3 out of 5

Attractive hotel but few amenities

Nice staff but not well informed. My main issues are that the rooms have no closets and the business center has no programs on the computer - no Microsoft Word or Mac Pages, no way to open and print files, which is why you need a business center. The beds are ok.

Posted by , from Westport, CT on Nov 12, 2015

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About the Holiday Inn Hotel & Suites Phoenix - Mesa / Chandler, an IHG Hotel

Location 1600 S Country Club Dr, Mesa, AZ 85210

Property Features

Holiday Inn Hotel & Suites Phoenix - Mesa / Chandler, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. There are 5 meeting rooms available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites Phoenix - Mesa / Chandler, an IHG Hotel. Self parking is free. This 3-star Mesa hotel is smoke free.

  • 246 guestrooms or units
  • 6 levels
  • 2 buildings
  • 10000 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (21.3 km / 13.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites Phoenix - Mesa / Chandler, an IHG Hotel offers 246 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Redstone Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Hotel & Suites Phoenix - Mesa / Chandler, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.99 and USD 12.99 for adults, USD 6.99 and USD 12.99 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Phoenix Mesa Chandler
  • Holiday Inn Phoenix Mesa Chandler
  • Holiday Inn Hotel Suites Phoenix Mesa / Chandler

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.