"Front desk gentalman was pleasant and security guard was friendly. Not the best area of Phoenix. The rooms floor was dirty, the light fixture in the b ... " More
North Mountain stay
Your stay at this North Mountain hotel places you within 2 miles (3 km) of Castles N' Coasters and Metrocenter. Arizona State University-West Campus and University of Phoenix-Northwest Learning Center are also within 6 miles (10 km).
Fitness center
This hotel features an outdoor pool and a gym. Guests will appreciate free perks like free self parking and WiFi in public areas. Laundry facilities are provided for your convenience.
Feb 7, 2022 by Gina F.
Dear Teresa: I am so sorry for the confusion in check in times. We are an extended stay property which is close between 11pm & 7am. We will work with your 3rd party company to process a refund. Thanks for the opportunity to serve you.
Apr 28, 2021 by GF
Dear Anonymous Guest: Please accept our sincerest apologies for failing to deliver a great experience to you. Please know feedback is always welcomed, it helps us to improve, and fix all issues found. Thanks again.
Mar 22, 2021 by GF
Dear Anonymous Guest: Thank you for staying with us. It was our pleasure serving you. My staff and I are sorry we did not make your stay a better one. We understand you have many lodging choices, and again we apologize for failing you.
Jan 28, 2020 by Alex R
I would like to apologize for your experience. We will look in to the issues what you brought to my attention internally
May 3, 2019 by HTS MANAGEMENT
Thank for your feedback, we apologize for the inconvenience, we hope you will try us again.
Apr 27, 2019 by HTS MANAGEMENT
Thank your for your feedback. We apologize about the experience your had. We will work hard to ensure this does not happen again.
Apr 27, 2019 by HTS MANAGEMENT
Thank your for your feedback. We apologize about the experience your had. We will work hard to ensure this does not happen again.
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway. Self parking is free. Smoking is allowed in designated areas at this Phoenix hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.