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Hotel San Carlos - Downtown Convention Center

3-star property
202 N Central Ave, Phoenix, AZ 1-855-201-7819
4.1 out of 5
Very good!
See all 19 travelocity Reviews

" Good experience staying at this hotel " More

By a verified traveler on Mon 19 Dec 2022

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Hotel Description

3-star historic hotel near Footprint Center

Downtown Phoenix stay

Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Footprint Center and Phoenix Convention Center. Civic Space Park and Orpheum Theatre are also within half a mile (1 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a terrace and multilingual staff can provide around-the-clock assistance.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$136* Per night/room May 29 - May 30

Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel San Carlos - Downtown Convention Center ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel San Carlos - Downtown Convention Center

Everyone (12) Couples (2) Family (2)
5 out of 5

Posted by on Mar 27, 2023

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Comment from Hotel Management

Apr 16, 2023 by Chelsea H.

Thank you for taking the time to rate us, we hope to see you again in the future.

5 out of 5
Nice

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 25, 2023 by Anthony

Thank you for staying with us. We're glad to see that you enjoyed your stay, our guest experience is important to us. See you next time!

5 out of 5

Posted by on Feb 5, 2023

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Comment from Hotel Management

Mar 30, 2023 by Chelsea H.

Thank you for staying with us, we appreciate your business and feedback.

4 out of 5

Posted by on Jan 16, 2023

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4 out of 5
Good experience staying at this hotel

Posted by on Dec 19, 2022

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Comment from Hotel Management

Dec 19, 2022 by Anthony

Thank you for staying with us, we appreciate your business and feedback. We'll look forward to seeing you again in the future.

3 out of 5
I had a single queen bed. The room was small...just a little bigger than the bed. The bathroom was tiny. There was no cable service. On the other hand, the price was very low compared to surrounding properties and it was an easy walk, about 3 minutes, to the convention center.

Posted by , from HOUSTON on Nov 8, 2022

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Comment from Hotel Management

Nov 10, 2022 by Anthony

Thank you for staying with us. We appreciate your feedback.

5 out of 5
The historic hotel with antique furniture was truly remarkable and made for a pleasant stay in Phoenix.

Posted by on Sep 26, 2022

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Comment from Hotel Management

Sep 26, 2022 by Anthony

Thank you for staying with us and for taking the time to leave a review. We're glad to see you enjoyed your stay and look forward to seeing you again the future.

5 out of 5

Posted by on Feb 21, 2022

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4 out of 5
The history and all the art in the halls. Plus friendly staff

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 22, 2021 by Night Auditor Daniel W.

Thank you so much for staying with us and for taking the time to leave us such a wonderful review! We hope to serve you again in the future. Hotel San Carlos Staff and Management

4 out of 5
I like the old style of the hotel and the employees where all very kind and helpful. The original room was not serviced so we were given a new room. All of the sodas in the soda machine were also empty.

Posted by , from Prescott, Arizona on Jun 29, 2020

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Comment from Hotel Management

Jun 29, 2020 by Chelsea

Thank you for your review of the property. I'm happy to hear that we have succeeded in providing a pleasant accommodation. We appreciate your feedback regarding our staff and our hotel. Regarding the vending machines, we have contacted the company that we have on retainer to care of these issues. Thanks again for the feedback. We hope to see you in the future.

About the Hotel San Carlos - Downtown Convention Center

Location 202 N Central Ave, Phoenix, AZ 85004

Renovations + Closures

The property will be renovating from January 9 2023 to January 1 2025 (completion date subject to change). The following areas are affected:

  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Outdoor pool

Property Features

There's a restaurant on site. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 1928
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Metro station: Van Buren - Central Ave Station (0.2 km / 0.1 mi)

Room Amenities

Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hotel San Carlos - Downtown Convention Center has a restaurant on site.

Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Handrails in stairways
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel San Carlos Convention Center
  • Hotel San Carlos Downtown Convention Center
  • San Carlos Convention Center
  • San Carlos Downtown Convention Center
  • Hotel San Carlos Downtown Convention Center Phoenix
  • San Carlos Downtown Convention Center Phoenix
  • Carlos Convention Center
  • Hotel San Carlos - Downtown Convention Center Hotel
  • Hotel San Carlos - Downtown Convention Center Phoenix
  • Hotel San Carlos - Downtown Convention Center Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.