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"Did not like the bed mattress. Old and very hard. " More

By a verified traveler on Sun 16 Feb 2020

Hotel Description

3-star historic hotel near Phoenix Convention Center

Heart of Phoenix

Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Arizona State University - Downtown Phoenix and Phoenix Convention Center. Talking Stick Resort Arena and The Van Buren are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a terrace and multilingual staff can provide around-the-clock assistance.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 129 guestrooms offer free WiFi and coffee/tea makers. Other amenities include ceiling fans, hair dryers, and showers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$95* Per night/room Jun 1 - Jun 2

Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel San Carlos - Downtown Convention Center ratings based on 32 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel San Carlos - Downtown Convention Center

Everyone (14) Family (2)
4 out of 5
Did not like the bed mattress. Old and very hard.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by Anthony

Thank you for staying with us. We appreciate your feedback.

5 out of 5
For me, the historic architecture and photos in the hallways were fantastic. Location is central to downtown and made it easy to walk to any downtown address..

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Anthony

Thank you for staying with us - we appreciate your feedback and are happy to hear you enjoyed your stay.

4 out of 5
Older hotel. Great price for the area but no cable or thermostat control. Clean and nicely maintained. Very nice staff.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 5, 2019 by Cecy

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Posted by on May 2, 2019

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Comment from Hotel Management

May 5, 2019 by Anthony

Thank you for staying with us. Hope to see you again in the future.

3 out of 5
The historical preservation of the Hotel was like stepping back in time. That was fun. The building is not restored to “like new condition” so if seeing dents, dings and cracks offends you, it is not the place to go. The location of the hotel near the convention center was convenient. The Staff was great. I knew from the reviews that the bathrooms were small, and they were. If you are a large person it would be uncomfortably small. The smell was the most off putting about the experience. Even though I had a no smoking room it was like the previous decades of smokers still lingered.

Posted by on Oct 19, 2018

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5 out of 5
Excellent stay in this historic yet suprisingly up to date hotel. Our stay was very comfortable & the staff was very accomodating & professional.

Posted by , from AZ on May 27, 2018

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Comment from Hotel Management

May 31, 2018 by Oliver

Thank you for staying at The Historic Hotel, San Carlos. We appreciate your generous review and are truly glad you had a wonderful time here. We hope to see you again in the future!

2 out of 5

Substandard "historic" hotel

Pros: Location to transit center.
Cons: Other than a complete remodeling, including combining small rooms into one room, not sure anything can improved.
Location: Near several restaurants.
The bathroom was appalling, measuring 2 x 8 feet. difficult to use the sink. No room to turn around. A tall person would have a difficult time sitting on the toilet. toilet paper holder was behind you and you had to contort arm to reach. Can't imagine that it meets any building code. No accessibility at all. The furnishings were worn. No way to control the heat/air for the room. The shower temperature would go hot to cold wildly, with no way to set. Staff showed little concern regarding issues and did not offer to find another room in the hotel.

Posted by , from Madison WI on Mar 17, 2018

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Comment from Hotel Management

Apr 9, 2018 by Oliver

Thank you for staying with us at Hotel San Carlos and for taking the time to write us a review. We apologize for any inconvenience you may have experienced during your stay with us.

4 out of 5

Great Historic Hotel in Downtown Phoenix!

Pros: Location-Location and History-History!!
Cons: I really can't think of anything..................
Location: If you Googled the hotel's location you would see how close to sports arenas, concert halls and fabulous food would be a mere a block or two away!
Who would have thought that there would be such a cool historic hotel in downtown Phoenix! The hotel still has the elegant feel of its era with a very classy lobby. The rooms are nice and substantial., nothing fancy. But the location to everything on the center of Phoenix is really incredible and only one block from the light rail!! I will definitely go back to the San Carlos Hotel..................Thank you for a charming weekend!

Posted by on Mar 13, 2017

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Comment from Hotel Management

Mar 20, 2017 by David L. (Front Desk)

Thank you for your four-star review! We are glad you enjoyed your stay. Glad to hear you liked the classy lobby and the elegant feel of the building. Happy to hear you liked the location of the building, where everything important downtown is within a 10 minute walk! The light-rail is so convenient!

5 out of 5

Great location for downtown activities

Went to a concert at the Talking Stick Resort Arena and it was ideal walking distance. Staff are great, vintage hotel for those who are into the historical scene.

Posted by , from A. on Mar 6, 2017

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Comment from Hotel Management

Mar 11, 2017 by David L. (Front Desk)

Edward, Thank you for your five-star review! We are glad you liked the location and the staff. We appreciate your business and are happy to have had you as our guest! -David L. (Front Desk)

3 out of 5

Noisy and a bit creepy

I booked this room and found out later it was haunted. I would have liked to have cancelled but no refundable. In the end no problems there. It was fine. However very noisy. People in halls loud late. People in next room very loud until 4am.

Posted by , from san diego on Jan 18, 2016

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Comment from Hotel Management

Feb 19, 2016 by Angela

Our hotel is actually not haunted. It's the history of the hotel. We are sorry that you're stay was not as quiet. Thank you, Angela

About the Hotel San Carlos - Downtown Convention Center

Location 202 N Central Ave, Phoenix, AZ 85004

Property Features

Hotel San Carlos - Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 1928
  • Dining venue
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (16.2 km / 10.1 mi)
  • Metro station: Van Buren - 1st Ave Station (0.2 km / 0.1 mi)

Room Amenities

Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hotel San Carlos - Downtown Convention Center has a restaurant on site.

Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted

Hotel Names

  • Hotel San Carlos Convention Center
  • Hotel San Carlos Downtown Convention Center
  • San Carlos Convention Center
  • San Carlos Downtown Convention Center
  • Hotel San Carlos Downtown Convention Center Phoenix
  • San Carlos Downtown Convention Center Phoenix
  • Carlos Convention Center
  • Hotel San Carlos - Downtown Convention Center Hotel
  • Hotel San Carlos - Downtown Convention Center Phoenix
  • Hotel San Carlos - Downtown Convention Center Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.