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4.4 out of 5

"Great hotel with friendly staff and nice location " More

By a verified traveler on Wed 05 Jan 2022

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Hotel Description

4-star hotel near Footprint Center

Downtown Phoenix stay

Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Footprint Center and Phoenix Convention Center. Chase Field and Arizona Federal Theatre are also within half a mile (1 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the a rooftop terrace and visit the 2 bars/lounges and poolside bar for drinks.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and Frette Italian sheets, the 242 guestrooms also offer iPod docks and LCD TVs with digital channels. 24-hour room service, WiFi, and wired Internet are also available.

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$172* Per night/room Feb 7 - Feb 8

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Everyone (7) Couples (4) Family (2)
5 out of 5
Great hotel with friendly staff and nice location

Posted by , from DORAL on Jan 5, 2022

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Comment from Hotel Management

Jan 6, 2022 by Maddy

Thank you for your feedback, we hope to see you again soon!

5 out of 5
I gym, location, room and amenities were all great.

Posted by on Dec 9, 2021

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Comment from Hotel Management

Dec 13, 2021 by Maddy

Thanks for the amazing feedback, Linda! We appreciate you staying with us and I am so happy you enjoyed your stay. Happy Holiday's!

4 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 2, 2021 by Natalie Corral

Thank you for the feedback, we really appreciate it. We hope to you see you again for another visit soon!

5 out of 5
Loved our room, especially the bathroom and Japanese soaking tub. Pool area was great and overall staff experience was wonderful. Will definitely be back and highly recommend the Kimpton.

Posted by , from Northern Virginia on Oct 13, 2020

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Comment from Hotel Management

Oct 16, 2020 by Natalie Corral

I'm glad you enjoyed your room and our rock star staff member, Michael! I am sorry to hear our bartender was not as friendly and attentive to you. I will pass this along to our restaurant managers to correct this. We appreciate you staying with us and hope to have you back here for another visit soon, cheers!

5 out of 5

Posted by on Jul 19, 2020

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Comment from Hotel Management

Jul 22, 2020 by Cody

Hello traveler, thanks for your feedback. We hope to see you again!

5 out of 5
Location was great. Pool with a bar was awesome. The restaurants and bars were really close and just minutes from the airport

Posted by on Jan 30, 2020

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Comment from Hotel Management

Feb 1, 2020 by Cody

Hello! Thank you for the 5-Star review! We are happy to hear you had a great experience. We hope to see you in the near future.

5 out of 5

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 14, 2019 by Cody

Thank you for you 5/5 review! We hope to see you again.

4 out of 5
No shower curtain in my room. Not sure if that was on purpose as there was a rod. Threw down some towels afterwards. LOL

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 14, 2019 by Cody

Hi! Thank you for the 4/5 star review! We hope to see you again!

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Nov 1, 2019 by Cody

Hello traveler, thank you for taking the time to leave us feedback regarding your recent stay! We are so happy to hear that you enjoyed your stay. We hope to see you again!

5 out of 5
Great place for a staycation!! Great location and the rooftop pool is fantastic fun!!

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Cody

Hi traveler, I would have to agree that the rooftop pool and bar, Lustre is a great place to be! I am happy to hear that you had a great experience while staying with us. We hope to have you soon for another staycation!

About the Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Location 2 East Jefferson, Phoenix, AZ 85004

Property Features

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel. For a fee, parking is available. This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2012
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Metro station: Washington - Central Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel offers 242 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 37-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

Blue Hound - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

LUSTRE Rooftop Bar - This poolside rooftop bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.14 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 28 for adults, USD 7 and USD 26 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 27 per night
  • Covered valet parking fee: USD 40.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palomar CityScape
  • Palomar CityScape Hotel
  • Palomar CityScape Hotel Phoenix
  • Palomar CityScape Phoenix
  • Palomar Phoenix
  • Palomar Phoenix CityScape
  • Phoenix Palomar

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.