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"For the most part it's always a good stay. The Manager has a Napoleon complex and no patience. The cleaning staff is always nice. There isn't always, ... " More

By a verified traveler on Mon 02 Sep 2019

Hotel Description

Motel near Sloan Park in Mesa

Near the airport

You'll find Mesa Arts Center and Mesa Convention Center within 2 miles (3 km) of this Mesa motel. Arizona Museum of Natural History and Mesa Amphitheatre are also within 2 miles (3 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this motel. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 102 guestrooms also offer free WiFi and TVs.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Knights Inn Mesa ratings based on 23 Verified Reviews

Review Summary
1.4 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Knights Inn Mesa

Everyone (15) Couples (2) Family (8)
1 out of 5

Posted by on Feb 18, 2021

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Comment from Hotel Management

Mar 14, 2021 by Jose M.

Thank you

2 out of 5
Washers broke told tto use other one had to dry like 4 xs rhen all the clothes got stolen

Posted by on Sep 11, 2020

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Comment from Hotel Management

Sep 14, 2020 by Jose M.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
For those of you looking to get one of the cheaper motels in the area, do yourself a favor and pay the extra five or ten bucks to go somewhere decent. I have never stayed in a place so horrific. Upon arriving, I was early for check in, but most hotels will see if they have rooms available to accommodate their guests. The women behind the desk barked at me, “Check in is at 3 PM and you can’t wait in our parking lot or that’s loitering and I can call the police.” Now this hotel is in probably the worst part of town where there are drug deals and lots of prostitution and this woman made me wait by a garbage can where I was getting attacked by flies and ants and had people coming up to me asking for cigarettes, whether I wanted to buy this or that, and asking what types of drugs I might want. After two hours of waiting by the garbage can, I’m finally allowed to check in. When I get to my room, I am stunned. All of the furniture, including the bed (which had no comforter) had to have been made during the 1980’s. There was blood on the wall; a television so small I just used my laptop instead. There was no WiFi, not even a phone in the room, and it just had the appearance and type of people staying there that made you think they needed the cheapest place to stay in order to support their drug habits. But the worst part of any of this? There were roaches everywhere. The property had a major cockroach infestation. Please find somewhere else to go or you will regret it.

Posted by on Oct 24, 2019

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Comment from Hotel Management

Nov 20, 2019 by freida

I am so sorry that happened to you but our check in time is at 3pm. On most days we are sold out so we would not be able to allow an early check in because we would not have the room. We are making a lot of positive changes and hope to see you soon

4 out of 5
For the most part it's always a good stay. The Manager has a Napoleon complex and no patience. The cleaning staff is always nice. There isn't always, so far ever been a microwave in any of the rooms I've stayed in. A d the one time I had a refrigerator when I turned it on to start cooling it blew the circuts along the wall it was plugged into! The bathrooms don't always look clean, but when you look closer it's because it's just an older building. All in all I'd give them 3 1/2 out of 5 stars.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 2, 2019 by freida

Thank you for staying with us. We look forward to seeing you again real soon

1 out of 5
The clerk was more than unprofessional, and rudeto all the guest entering the office myself included. After an hour of prolonging my check in. He looks up and sat sorry its time for u to leave and says he will refund my money, with in 24 hrs. It has yet to be returned from any source.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by freida

I am so sorry that your stay with us was not a perfect one. Rest assured that we will work on the issues so that your next stay with us in a perfect one

1 out of 5
Hated everything, the whole place was dirty, everything looked like it had not been cleaned for a long time. Booked 2 nights and really only stayed 1 night because i just didnt want to touch anything in that room anymore.

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by Freida

I am so sorry that you have had these issues..Rest assured we are on top of the situation

3 out of 5
The pool was really filthy, they cleaned it the next day after complaint, but in pheonix in the summer a pool should be one of those top end areas to insure its well maintained. Thats like no air-conditioning in the desert.

Posted by on May 28, 2019

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Comment from Hotel Management

Jun 6, 2019 by Freida

So sorry the pool was not working when you were here!!! We are fixing the situation

1 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

May 14, 2019 by Jose M.

My apologies we did not live up to your standards. We hope you give us another chance to show you we can do better.

1 out of 5
Beds horrible. Room horrible. Air conditioning it was cooler out side, breakfast none.

Posted by , from Mesa, az on Apr 19, 2019

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Comment from Hotel Management

Jun 6, 2019 by Freida

Sorry you did not enjoy your stay. Please let us know what we can do in the future to make sure your stay is enjoyable

1 out of 5
The staff was very rude & unprofessional. 2 employees always gave us hard time no matter what we did. They lied about information which resorted to we we're kicked out after 9pm with no reason or refund. No other pet friendly motels had opening. Encountered why we were kicked out received nothing but cussing & yelling from staff. NEVER STAY HERE. THIS PLACE HAS ISSUES WITH ROACHES & BED BUYS

Posted by on Apr 16, 2019

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Comment from Hotel Management

Jun 6, 2019 by Freida

So sorry that your stay with us was not a pleasent one. Please let us know what we can do to make it better in the future

About the Knights Inn Mesa

Location 630 W Main St, Mesa, AZ 85201

Property Features

Knights Inn Mesa offers its guests an outdoor pool, multilingual staff, and laundry facilities. Knights Inn Mesa also features ATM/banking services and RV/bus/truck parking. The front desk is open around the clock. Free self parking is available. This Mesa motel is smoke free.

  • 102 guestrooms or units
  • 2 levels
  • Built in 1992
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (19.4 km / 12.1 mi)
  • Metro station: Country Club / Main Street Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Knights Inn Mesa offers 102 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 20 per stay
  • Resort fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.