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Motel 6 Phoenix East

2-star property
5315 E Van Buren St, Phoenix, AZ 1-855-201-7819
2.5 out of 5
See all 16 travelocity Reviews

"Eh, bed was comfortable. Could use dusting. Loud neighbors early in the morning was annoying. " More

By a verified traveler on Mon 31 Oct 2022

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Hotel Description

Hotel near Arizona State University in Phoenix

Camelback East stay

Your stay at this Camelback East hotel places you within 3 miles (5 km) of Phoenix Zoo and Arizona State University. Also, Papago Park is within half a mile (1 km) and Phoenix Municipal Stadium is within 2 miles (3 km).

Renovated in 2016

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A terrace and a snack bar/deli are also provided.

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$86* Per night/room Apr 2 - Apr 3

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Motel 6 Phoenix East ratings based on 16 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Motel 6 Phoenix East

Everyone (6) Couples (4) Family (3)
1 out of 5
Disgusting. Fecal matter smeared on walls of bathroom, bathroom door didn’t close, no running water for shower in morning, scummy dirty shower with burn holes in curtain, smelled of cigarettes and dog, bedroom dirty, would never stay here again.

Posted by , from Sheboygan on Mar 15, 2023

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Comment from Hotel Management

Mar 16, 2023 by Guest Relations Specialist

Hello Allison! It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. It is through feedback like yours that we are able to quickly address housekeeping issues that would allow such a situation to occur. We will address the housekeeping and maintenance tasks right away for the benefit of our future guests, which hopefully will include yourself.

1 out of 5
Smoke detector missing, light bulbs missing, beds were worn out( big low spots) cigarette burns in the shower curtain. Shower head loose, shot water everywhere shower faucet surround missing.

Posted by on Feb 24, 2023

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Comment from Hotel Management

Feb 25, 2023 by Manager

Hello Bryan,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our shower and faucet. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

1 out of 5
1st room: Sink did not work, shower leaked. 2nd room: Toilet did not work-had to be fixed, sink faucet was not bolted down, the smoke detector had to have its battery replaced - it was beeping, mold in the shower. Homeless people wandering through the parking lot - lot not secure. The old homeless were not dangerous, just annoying to see.

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 5, 2022 by Manager

Hello THOMAS,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsÔøΩ expectations. We hope you will give us a chance to redeem ourselves in the future.

2 out of 5
Nothing. Terrible upkeep of the room. Dirty and very old sheets, blankets and pillow covers. Room has a strong odor of cigarette smoke. Heater doesn’t work. This hotel needs to be remodeled from top to bottom. This is the first motel 6 that I have seen in this type of shape in many years of traveling. Bad experience.

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 5, 2022 by Manager

Hello Jesus,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

3 out of 5
Eh, bed was comfortable. Could use dusting. Loud neighbors early in the morning was annoying.

Posted by on Oct 31, 2022

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Comment from Hotel Management

Nov 1, 2022 by Manager

Hello Michael, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

5 out of 5

Posted by on Sep 14, 2022

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Comment from Hotel Management

Dec 14, 2022 by Manager

Hello Coquette,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

3 out of 5
N/A

Posted by on Aug 3, 2022

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Comment from Hotel Management

Oct 12, 2022 by Manager

Hello Richard, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

3 out of 5
Clerk seemed not very bright. Property was dark and crowded with cars. No maps to find room. Room had a outlet face plate missing and a big gouge in wall.

Posted by on Jan 18, 2022

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Comment from Hotel Management

Jan 19, 2022 by Manager

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5
For a one night quick stay very nice bed was made room was clean. We disnt use the bathroom it was gross . The toilet was lifting off the floor when sat apoun. The bathroom is very scuzzy . no shampoo or any amennitues but bar hand soap:( the area very unsafe to walk :/ overall we elept amd got out ;) its a great lay your head down to rest and the staff was great !! No complants on the staff just on the overall experiance :( the walls are thin so if we werent so tired after are long day of travel we prob wouldnt if been able to sleep. Feel bad giving such a bad review but felt very nessary thus motel 6 is in the worst part of town, beinging out if state we had no clue until we got there

Posted by , from Racine wi on Feb 13, 2020

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1 out of 5
The room smelled like people smoked in the room. The toilet was not cleaned. Their was urine on the seat and in the toilet and was not flushed. Discussing!

Posted by on Feb 6, 2020

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About the Motel 6 Phoenix East

Location 5315 E Van Buren St, Phoenix, AZ 85008

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. A terrace and a vending machine are also featured at Motel 6 Phoenix East. Self parking is free. A complete renovation of Motel 6 Phoenix East was completed in 2016. This Phoenix hotel is smoke free.

  • 81 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Front desk (24 hours)
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Motel 6 Phoenix East offers 81 accommodations, which are accessible via exterior corridors. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Telephone
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines Clean@6 (Motel 6)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • 6 Phoenix East
  • Motel 6 Phoenix East
  • Motel 6 Phoenix AZ East
  • Motel 6 Phoenix East Hotel
  • Motel 6 Phoenix East Phoenix
  • Motel 6 Phoenix East Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.