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Premier Inns Metro Center

2.5-star property
10402 N Black Canyon Hwy, Phoenix, AZ 1-855-201-7819
3.1 out of 5
See all 11 travelocity Reviews

"Its not a bad place to stay the rooms are decent clean and not bad sized its in a good location everything close they staff are cool ,Tina is the best ... " More

By a verified traveler on Mon 22 Jun 2020

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Hotel Description

Family-friendly stay with outdoor pool in Phoenix

North Mountain stay

Within a 15-minute walk of this North Mountain hotel, you'll find Metrocenter and Castles N' Coasters. Grand Canyon University and Arizona State University-West Campus are also within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the business center and WiFi in public areas.

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$70* Per night/room Jun 7 - Jun 8

Standard King, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Inns Metro Center ratings based on 11 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Premier Inns Metro Center

Everyone (7) Couples (2) Family (2)
1 out of 5

Posted by on Mar 31, 2023

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Comment from Hotel Management

Apr 21, 2023 by Staff

We can’t find any record of you in our system and your review violate Expedia polices so we have flagged your review for removal. If you have any questions or concerns, feel free to contact us.

1 out of 5

Posted by on Mar 18, 2023

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Comment from Hotel Management

Apr 11, 2023 by Staff

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

5 out of 5

Posted by , from Lebanon on Mar 9, 2023

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Comment from Hotel Management

Mar 29, 2023 by Staff

Hi Joseph,Thank you for the 5-stars! Hope to see you again soon!

1 out of 5
The room is very dirty .the rooms seems occupied by homeless..very strong odor ..beddings very dirty..surrounding is very dirty..it looks like a run down facility...

Posted by on Mar 6, 2023

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Comment from Hotel Management

Mar 10, 2023 by Lisa

Hello Ailynn, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2 out of 5
Room floor was dirty and towels were thin.

Posted by on Mar 1, 2023

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Comment from Hotel Management

Mar 10, 2023 by Lisa

Hello Leland, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

5 out of 5

Posted by on Jan 28, 2023

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Comment from Hotel Management

Mar 10, 2023 by Lisa

Hi Cathy,Thank you for the 5-stars! Hope to see you again soon!

4 out of 5

Posted by on Feb 28, 2022

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4 out of 5

Posted by on Dec 12, 2021

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5 out of 5

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 27, 2020 by Management

Thank you for your stay. We appreciate your feedback!

5 out of 5
Its not a bad place to stay the rooms are decent clean and not bad sized its in a good location everything close they staff are cool ,Tina is the best in the front office she so helpfull sweet and polite and always makes u feel comfortable she is the best .

Posted by , from Phx az on Jun 22, 2020

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Comment from Hotel Management

Jun 23, 2020 by Management

Thank you for your stay. We appreciate the feedback!

About the Premier Inns Metro Center

Location 10402 N Black Canyon Hwy, Phoenix, AZ 85051

Property Features

Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. The family-friendly Premier Inns Metro Center also features an arcade/game room, laundry facilities, and an ATM. Free self parking is available.

  • 146 guestrooms or units
  • 2 levels
  • 4 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • ATM
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

  • Pillowtop beds
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Premier Inns Metro Center has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 25 per stay
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Inns Metro Center Phoenix
  • Premier Metro Center Phoenix
  • Premier Inns Metro Center Hotel
  • Premier Inns Metro Center Phoenix
  • Premier Inns Metro Center Hotel Phoenix

You should know

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.