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"Breakfast is so minimal that I would not list it. One option, a breakfast burrito, optional sauce. Staff is nice, but value is low " More

By a verified traveler on Tue 28 Mar 2023

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Hotel Description

4-star adults-only hotel near Phoenix Convention Center

Heart of Phoenix

With a stay at this Encanto hotel, you'll be within half a mile (1 km) of Saint Joseph's Hospital and Medical Center and 2 miles (3 km) of Barrow Neurological Institute. Heard Museum and Encanto Park are also within 3 miles (5 km).

Dining, 24-hour fitness

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free self parking and free WiFi. You'll appreciate the spa tub, poolside bar, and concierge services.

Deluxe 2 Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Sep 28 - Sep 29

Deluxe King Room w/roll in shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room w/ Poolside View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe 2 Queen Room w/ Poolside View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Clarendon Hotel and Spa ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Clarendon Hotel and Spa

Everyone (13) Couples (6) Family (8)
1 out of 5

Posted by on May 5, 2023

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Comment from Hotel Management

May 30, 2023 by Brent

I am sorry your stay was not to your satisfaction. We would like for you to contact us directly so we can try to satisfy the situation.

3 out of 5
Breakfast is so minimal that I would not list it. One option, a breakfast burrito, optional sauce. Staff is nice, but value is low

Posted by , from TEMPLE CITY on Mar 28, 2023

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Comment from Hotel Management

Apr 16, 2023 by Front Desk Management

I'm sorry you didn't enjoy the breakfast burritos! The restaurant makes them fresh every morning for us from 7-9. We are also having a renovation of the rooms coming in May!!! Please come back and give us another chance!

5 out of 5

Posted by on Oct 18, 2022

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Comment from Hotel Management

Oct 26, 2022 by Brent

Thank you for your review. We look forward to seeing you in the near future.

5 out of 5
This was a beautiful place to stay. The rooms were impeccable, the staff went above and beyond, and an amazing place to stay. I highly recommend this hotel to anyone that's looking for a 5 star place with a 3 star price! While we are not LGBTQ, we were treated professionally and they went out of their way accommodate us and were so great!

Posted by on Oct 8, 2022

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Comment from Hotel Management

Oct 13, 2022 by Kenn Shoemaker

We're so glad to hear you had a great stay! We strive to provide a warm and welcoming environment for people of all walks of life. Come stay with us again, and thank you for your feedback.

5 out of 5

Posted by on Oct 6, 2022

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5 out of 5
It was so very quiet the whole time!

Posted by on Feb 20, 2022

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Comment from Hotel Management

Mar 1, 2022 by Rai

Thank you for your review, Russell!

1 out of 5

Posted by on Feb 7, 2022

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5 out of 5
The staff was amazing. Views and property amenities were great. It was not as modernized as I'm used to.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 30, 2021 by Rai

Thank you for your review, we appreciate it!

5 out of 5

Posted by on Nov 30, 2021

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5 out of 5

Posted by on Nov 22, 2021

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About the The Clarendon Hotel and Spa

Location 401 W Clarendon Avenue, Phoenix, AZ 85013

Renovations + Closures

The following facilities are closed on Sunday, Friday, and Saturday:

  • Fitness facility
  • Outdoor pool
  • Spa tub

Property Features

The Clarendon Hotel and Spa offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Spa services, a terrace, and multilingual staff are also featured at The Clarendon Hotel and Spa. Free self parking is available. This 4-star Phoenix hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • Built in 1972
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Metro station: Indian School - Central Station (0.8 km / 0.5 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Memory foam beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Fuego at the Clarendon - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Fuego Bar - This bar specializes in Mexican cuisine. Happy hour is offered. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Cannabis is permitted in select guestrooms. Please contact the property after booking to request a cannabis-friendly room.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid credit cards are not accepted for any bookings or onsite payments

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 21
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Clarendon Hotel
  • Clarendon Hotel Phoenix
  • Clarendon Phoenix
  • Hotel Clarendon
  • The Clarendon And Spa Phoenix
  • The Clarendon Hotel and Spa Hotel
  • The Clarendon Hotel and Spa Phoenix
  • The Clarendon Hotel Spa by GreenTree
  • The Clarendon Hotel and Spa Hotel Phoenix

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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