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Windmill Suites Surprise, Ascend Hotel Collection

2.5 star property
Hotel near Uptown Alley in Surprise

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Windmill Suites Surprise, Ascend Hotel Collection

Photo gallery for Windmill Suites Surprise, Ascend Hotel Collection

Lobby
Outdoor pool, pool umbrellas, sun loungers
Lobby
Suite, 1 King Bed, Living Room, Pet Friendly, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Lobby

Overview of Windmill Suites Surprise, Ascend Hotel Collection

Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the neighborhood

Map
12545 W Bell Road, Surprise, AZ, 85374
  • Popular LocationCentennial Friendship Park1 min walk
  • Popular LocationScotters Coffee5 min walk
  • Popular LocationWendy's5 min walk
  • Popular LocationBanner Del E Webb Medical Center6 min drive

Room options

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Sofa, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Living Room, Non-Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Surprise

Surprise Original Townsite stay.Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Surprise Stadium and Uptown Alley. Also within 9 miles (15 km) are Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Surprise Stadium - 6 min drive
  • Peoria Sports Complex - 10 min drive
  • Luke Air Force Base - 14 min drive
  • State Farm Stadium - 16 min drive
  • Desert Diamond Arena - 16 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • Dutch Bros Coffee - 3 min drive
  • Olive Garden - 3 min drive
  • Rio Mirage Cafe Y Cantina - 5 min drive
  • Jack In The Box - 3 min drive
  • Chili's Grill & Bar - 3 min drive

About this property

Windmill Suites Surprise, Ascend Hotel Collection

Hotel near Uptown Alley in Surprise
Windmill Suites Surprise, Ascend Hotel Collection offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Windmill Suites Surprise, Ascend Hotel Collection offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise, Ascend Hotel Collection.

Property is also known as

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Frequently asked questions

How close is Windmill Suites Surprise, Ascend Hotel Collection to the airport?

Windmill Suites Surprise, Ascend Hotel Collection is 17.1 mi (23-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Windmill Suites Surprise, Ascend Hotel Collection?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise, Ascend Hotel Collection on Apr 30, 2024 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Windmill Suites Surprise, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at Windmill Suites Surprise, Ascend Hotel Collection.

Does Windmill Suites Surprise, Ascend Hotel Collection offer free breakfast?

Windmill Suites Surprise, Ascend Hotel Collection offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Windmill Suites Surprise, Ascend Hotel Collection?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What time is check-in at Windmill Suites Surprise, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Windmill Suites Surprise, Ascend Hotel Collection?

This hotel offers free self parking.

Does Windmill Suites Surprise, Ascend Hotel Collection have a pool?

Windmill Suites Surprise, Ascend Hotel Collection features an outdoor pool.

Does Windmill Suites Surprise, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is Windmill Suites Surprise, Ascend Hotel Collection to downtown Surprise?

Windmill Suites Surprise, Ascend Hotel Collection is 2.2 mi away from Surprise.

Windmill Suites Surprise, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DEBORAH, Crystal Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Decent breakfast. Room was extremely functional and spacious.
Stayed 2 nights in Mar 2024

4/10 Poor

Steven

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing was spectacular. Rooms were overbooked. Staff was generally rude.
Stayed 2 nights in Jan 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Surprise, Arizona.
I love this hotel. A lot of parking. When you walk in, the tv & the calming music made me feel at ease. It is always clean. Hotel staff are the best. Always nice & polite. Breakfast, the food is always delicious & the servers are always kind. I have recommended this hotel to several friends & family. They love it too.
Stayed 2 nights in Jan 2024

8/10 Good

Stephanie

Stayed 1 night in Jan 2024

10/10 Excellent

Paul, Woodbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Per

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking, nice lake.
Stayed 1 night in Jan 2024

8/10 Good

Patricia, Riverside

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this property and both times my room was clean and the staff helpful and courteous.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kelli

Stayed 1 night in Jan 2024