"All the staff were awesome, professional and very helpful when I needed anything. Enjoyed our stay. " More
Surprise Original Townsite stay
Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Surprise Stadium and Uptown Alley. Also within 9 miles (15 km) are Peoria Sports Complex and Arizona Broadway Theatre.
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.
Mar 10, 2023 by Sandra
Thank you for taking the time to review your stay. We appreciate your feedback !!!!
Jan 28, 2023 by Sandra
Thank you for taking the time to review your stay. We are glad our team was helpful and professional. We hope you stay with us again on your next visit to Surprise.
Jan 6, 2023 by Sandra
Thank you for taking the time to review your recent stay . We appreciate your business and hope to see you back again soon !!!
Oct 21, 2022 by Sandra Briseno
Thank you for taking the time to review your stay and for having a positive attitude about the issues with your reservation . We hope to have you as our guest again .
Apr 23, 2021 by Sandra
Thank you for taking the time to review your stay. We appreciate your feedback and hope to see you back again soon !!!
Mar 29, 2021 by Sandra
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Mar 29, 2021 by Sandra
Thank you so much for taking the time to review your recent stay . We are glad that our staff was able to assist you with all your needs and that you enjoyed our property even with the covid restrictions . We hope to see you back again soon .
Mar 8, 2021 by Sandra
Thank you for taking the time to review your stay. We are glad you enjoyed our spacious suites and that our staff was always friendly . We hope you stay with us again on your next visit to Surprise.
Mar 14, 2020 by Sandra
Thank you for taking the time to review your recent stay. We are glad you enjoyed your stay.
Feb 24, 2020 by Sandra
Thank you so much for taking the time to review your recent stay. We appreciate your kind words towards our staff. We are working on improving our breakfast and adding more items. We hope to see you back again soon !
Windmill Suites Surprise, Ascend Hotel Collection offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Event space at this hotel measures 3000 square feet (270 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free. This Surprise hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Windmill Suites Surprise, Ascend Hotel Collection offers 126 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.