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"Very nice hotel, staff was fantastic! Room was comfortable and clean. " More

By a verified traveler on Tue 10 Apr 2018

Hotel Description

3.5-star hotel near Phoenix Convention Center

City center stay

Your stay at this Encanto hotel places you within 2 miles (3 km) of Heard Museum and Phoenix Art Museum. Arizona State University - Downtown Phoenix and The Van Buren are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and perks like free self parking.

Free Internet, cable TV

The 160 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and room service. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Dec 19 - Dec 20

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, Accessible

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Wyndham Garden Phoenix Midtown ratings based on 54 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyndham Garden Phoenix Midtown

Everyone (27) Couples (2) Family (2)
2 out of 5
They offer covered parking, which in AZ is nice. I asked about clearance as my truck is taller than most. I was told to park in front of the hotel (still on hotel property). The spaces indicated had "Restricted Parking" signs on them. I verified that was where I was to park and asked about the signs. I was told it was ok. The next morning there is a sticker on my window stating my truck was going to be towed for parking in a restricted area.

Posted by on Oct 15, 2019

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2 out of 5
the courtyard in the back of property was very nice and allowed my kids to play catch. The front desk employee Carrissa went out of her way to try and help my family find fun things to do while in Phoenix. However the property was old and run down my master suit has peeling wallpaper, torn and frayed carpet and was just generally run down. It was also sad and upsetting to have 2 pools at the property and neither one was operational and we were left asking daily if it would be open with a generic response of "maybe tomorrow". Sadly after the front desk employee tried to make arrangements with the Sister property to allow my children to swim there, the staff at the sister property (Radisson on osborn and 2nd) were rude and condescending to the point of humiliating my wife and children in the lobby of that establishment. This was a Huge Loss for my family and a gigantic waste of money With all the options for places to stay, in the downtown Phoenix area I would recommend NOT using this property during your stay. If it wasn't for Carrissa Me and my family probably would have checked out the very next day.

Posted by on Sep 27, 2019

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4 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Guest Relations Manager

Dear Guest, Thank you so much for staying with us. We are so glad to hear that you enjoyed your stay! Come back again soon once the renovations are complete! -Guest Relations Manager

1 out of 5
Parking sucks They had the heater running in room. When we 1st walked in. 98 degrees outside. Tub dirty. Towels smelled. There were live capped wires hanging below ac. Sleep number bed remote didnt work. It was like sleeping on the floor. Oh..and the bathroom floor had something on it that made me slip had to wipe it up with a towel.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 23, 2019 by Guest Relations Manager

Dear Guest, We are saddened to hear the experience you had at the hotel. We try our best to make the guest experience one of a kind but it is clear we did not meet the mark during your stay. We do apologize for the inconveniences you experienced during your stay. We will be sure to work with the hotel to ensure this never happens again.

2 out of 5
We were placed by the elevator and the motor was very loud. Some staff were not helpful and did not care.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 28, 2019 by Monika

Thank you for your review of your recent stay. We apologize for the sound of the elevator. Our staff are trained to be courteous and helpful and we obviously fell short this time. We have just taken over ownership and management of this hotel in February and are planning a full renovation in the summer. We would love for you to give us another try in the future. We hope to have the opportunity to do better next time!

3 out of 5
I was disappointed that there was no parking attached to the hotel. The parking deck was next door and I did not feel safe walking from the car to the hotel. It was raining and it was not covered between the deck and the hotel. The hotel room and halls need to be updated. I figured with the price and name it would have been more updated.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 28, 2019 by Monika

Thank you for submitting your review regarding your recent stay at our Wyndham Garden Midtown hotel. We are sorry that you were unhappy with your experience. We have just taken over ownership/management of this hotel and will be starting a complete renovation of the property this summer. Obviously, that doesn't help with your recent experience, however, if you would be willing to give us another try we would love to have an opportunity to do better. Again, we apologize for any inconvenience and hope to welcome you back to our soon to be, redesigned Wyndham Garden Inn!

1 out of 5
Front desk was the only pleasant part of this hotel. Hallways reeked of marijuana. When I mentioned it to bartender, Kate her response was, "that's not my problem". Room was disgusting. Dusty, messy bathroom and lacked blankets and pillows.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 30, 2019 by BK The GM

Thank you for letting us know. That is one of our newest additions to the food and beverage team. It seems we have an opportunity to discuss how to address these kind of issues. Thank you for letting us know so that we can to continue to improve our operations. We will be undergoing a major renovation real soon and we are excited to make some announcements. Please stay tuned!

5 out of 5
Room smelled awful, carpet was dirty ac was very loud

Posted by on Dec 11, 2018

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Comment from Hotel Management

Dec 13, 2018 by Paul R.

Thank you for taking the time to provide your feedback in regards to your recent stay with us. We appreciate the 5 stay rating. However, am sorry that I did not have the opportunity to speak with you in person to address your concerns. As our guests' experience is our highest priority, your comments will be shared with the leadership team so that we can address these issues immediately. I do sincerely hope that if your travels should bring you back to the Phoenix area that you will give us another try to see our on-going improvements to our property and guestrooms. My Sincerest Regards, Paul R. – Guest Services Manager

3 out of 5
Hotel room itself was OK, but very dirty carpets throughout and curtains had stains and everything was Outdated. I Would not go back.

Posted by on Nov 29, 2018

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Comment from Hotel Management

Dec 1, 2018 by Paul R.

I really appreciate the feedback regarding your recent stay with us. I have shared your comments with the operations team here on property so that your concerns can be addressed. We do have a new management team that is dedicated in making this property great again; both in the products and guest services we provide. I do hope that you will consider visiting us again in the future so that you can experience the great changes being made! Again, thank you taking the time to share your experience. My Sincerest Regards, Paul R- Guest Services Manager

2 out of 5
It took us three days to have them put the refrigerator back into our room.

Posted by on Jul 17, 2018

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Comment from Hotel Management

Aug 1, 2018 by BK the GM

I am so sorry that there was a delay in getting the fridge back into your room. As you can see from other reviews our team prides itself on going above and beyond. Thank you for letting me know. I look forward to seeing you on your return trip.

About the Wyndham Garden Phoenix Midtown

Location 3600 N 2nd Ave, Phoenix, AZ 85013

Property Features

Wyndham Garden Phoenix Midtown offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters). The business-friendly Wyndham Garden Phoenix Midtown also features a terrace, a garden, and a picnic area. Self parking is free. This 3.5-star Phoenix hotel is smoke free.

  • 160 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (16.7 km / 10.4 mi)
  • Metro station: Osborn Rd - Central Ave Station (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Wyndham Garden Phoenix Midtown offers 160 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Liberty Kitchen - This restaurant specializes in American cuisine and serves breakfast only.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 7.95 per person (approximately)
  • Pet fee: USD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Wyndham
  • Wyndham Garden Midtown Hotel
  • Wyndham Garden Midtown Hotel Phoenix
  • Wyndham Garden Midtown Phoenix
  • Wyndham Garden Phoenix
  • Wyndham Garden Phoenix Midtown
  • Wyndham Midtown Phoenix
  • Wyndham Phoenix
  • Wyndham Phoenix Midtown
  • Wyndham Garden Phoenix Midtown Hotel
  • Wyndham Garden Midtown
  • Wyndham Garden Phoenix Midtown Hotel
  • Wyndham Garden Phoenix Midtown Phoenix
  • Wyndham Garden Phoenix Midtown Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.