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"We liked the area and close to restaurants. The hotel is in a state of renovation so it will take time. The staff was VERY accommodating ! " More

By a verified traveler on Wed 19 Feb 2020

Hotel Description

3.5-star hotel near Phoenix Convention Center

City center stay

Your stay at this Midtown hotel places you within 2 miles (3 km) of Heard Museum and Phoenix Art Museum. Roosevelt Row and Arizona State University - Downtown Phoenix are also within 3 miles (5 km).

2 outdoor pools

2 outdoor pools, an outdoor tennis court, and a fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Cable TV

The 153 guestrooms have TVs with cable channels and offer room service and coffee/tea makers. Free weekday newspapers, free local calls, and free bottled water are also available.

Standard King (non smoking)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Dec 6 - Dec 7

Standard Double Queen (non smoking)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Midtown Garden Hotel ratings based on 18 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Midtown Garden Hotel

Everyone (10) Couples (2) Family (5)
2 out of 5
Run down. Letter in the room from management apologizing for the condition of their recent acquisition offering a 30 minute refund period. Interesting.

Posted by , from Kansas City on Feb 27, 2020

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Comment from Hotel Management

Feb 27, 2020 by l

Dear George: With new owners/management, we will be working hard with a renovation program in the next few months. Yes, we put those letters in every room to give our guests the option to stay or leave if they are not happy! Thank you for your feedback and hope you will give us another chance in the near future. Guest Relations Manager

4 out of 5
We liked the area and close to restaurants. The hotel is in a state of renovation so it will take time. The staff was VERY accommodating !

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 20, 2020 by l

Dear Guest: Glad to hear the location of the hotel worked for your. Thank you for the wonderful comments regarding our staff. Hope to see you again! Guest Relations Manager

3 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 30, 2020 by l

Dear Guest: Thank you for your feedback and to see you again in the near future! Guest Relations Manager

2 out of 5
The hotel used to be a decent 3 star, but under new management, it is clearly skimping on maintaining the facility. The clientele also has shifted. It appears to be the equivalent of a residence inn instead of a quality Wyndham property. The hallways were dirty and our toilet leaked. While the staff were responsive, we noticed it has become a magnet for transients. They have scrimped on security and cut off in-room landlines. This only became concerning when I ran into a woman and her baby. She was crying, had bruises on her face and cuts on her hands and said she had just been beaten by her partner. She could not call the Front Desk for help because the phones were cut off. The property does not feel safe. I’ve always liked the staff here but because of the state of the facilities, the obvious lack of care and investment by the ownership,and the lack of security, I will not come back to this hotel.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 18, 2020 by l

Dear EFG: Dear EFG: Dear EFG Thank you for taking the time to leave your feedback! We have all new renovations and projects planned for then next couple of months. Hope you will give us another chance in the near future. Guest Relations Manager

2 out of 5
They offer covered parking, which in AZ is nice. I asked about clearance as my truck is taller than most. I was told to park in front of the hotel (still on hotel property). The spaces indicated had "Restricted Parking" signs on them. I verified that was where I was to park and asked about the signs. I was told it was ok. The next morning there is a sticker on my window stating my truck was going to be towed for parking in a restricted area.

Posted by on Oct 15, 2019

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2 out of 5
the courtyard in the back of property was very nice and allowed my kids to play catch. The front desk employee Carrissa went out of her way to try and help my family find fun things to do while in Phoenix. However the property was old and run down my master suit has peeling wallpaper, torn and frayed carpet and was just generally run down. It was also sad and upsetting to have 2 pools at the property and neither one was operational and we were left asking daily if it would be open with a generic response of "maybe tomorrow". Sadly after the front desk employee tried to make arrangements with the Sister property to allow my children to swim there, the staff at the sister property (Radisson on osborn and 2nd) were rude and condescending to the point of humiliating my wife and children in the lobby of that establishment. This was a Huge Loss for my family and a gigantic waste of money With all the options for places to stay, in the downtown Phoenix area I would recommend NOT using this property during your stay. If it wasn't for Carrissa Me and my family probably would have checked out the very next day.

Posted by on Sep 27, 2019

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4 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Guest Relations Manager

Dear Guest, Thank you so much for staying with us. We are so glad to hear that you enjoyed your stay! Come back again soon once the renovations are complete! -Guest Relations Manager

1 out of 5
Parking sucks They had the heater running in room. When we 1st walked in. 98 degrees outside. Tub dirty. Towels smelled. There were live capped wires hanging below ac. Sleep number bed remote didnt work. It was like sleeping on the floor. Oh..and the bathroom floor had something on it that made me slip had to wipe it up with a towel.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 23, 2019 by Guest Relations Manager

Dear Guest, We are saddened to hear the experience you had at the hotel. We try our best to make the guest experience one of a kind but it is clear we did not meet the mark during your stay. We do apologize for the inconveniences you experienced during your stay. We will be sure to work with the hotel to ensure this never happens again.

2 out of 5
We were placed by the elevator and the motor was very loud. Some staff were not helpful and did not care.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 28, 2019 by Monika

Thank you for your review of your recent stay. We apologize for the sound of the elevator. Our staff are trained to be courteous and helpful and we obviously fell short this time. We have just taken over ownership and management of this hotel in February and are planning a full renovation in the summer. We would love for you to give us another try in the future. We hope to have the opportunity to do better next time!

3 out of 5
I was disappointed that there was no parking attached to the hotel. The parking deck was next door and I did not feel safe walking from the car to the hotel. It was raining and it was not covered between the deck and the hotel. The hotel room and halls need to be updated. I figured with the price and name it would have been more updated.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 28, 2019 by Monika

Thank you for submitting your review regarding your recent stay at our Wyndham Garden Midtown hotel. We are sorry that you were unhappy with your experience. We have just taken over ownership/management of this hotel and will be starting a complete renovation of the property this summer. Obviously, that doesn't help with your recent experience, however, if you would be willing to give us another try we would love to have an opportunity to do better. Again, we apologize for any inconvenience and hope to welcome you back to our soon to be, redesigned Wyndham Garden Inn!

About the Midtown Garden Hotel

Location 3600 N 2nd Ave, Phoenix, AZ 85013

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Midtown Garden Hotel offers its guests 2 outdoor swimming pools, an outdoor tennis court, a fitness center, and a seasonal outdoor pool. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters). The business-friendly Midtown Garden Hotel also features a terrace, a garden, and a picnic area. Free self parking is available. This 3.5-star Phoenix hotel is smoke free.

  • 153 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (13.3 km / 8.2 mi)
  • Metro station: Osborn Rd - Central Ave Station (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Midtown Garden Hotel offers 153 accommodations with safes and complimentary bottled water. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Wyndham
  • Wyndham Garden Midtown Hotel
  • Wyndham Garden Midtown Hotel Phoenix
  • Wyndham Garden Midtown Phoenix
  • Wyndham Garden Phoenix
  • Wyndham Garden Phoenix Midtown
  • Wyndham Midtown Phoenix
  • Wyndham Phoenix
  • Wyndham Phoenix Midtown
  • Wyndham Garden Phoenix Midtown Hotel
  • Wyndham Garden Midtown
  • Midtown Garden Hotel Hotel
  • Midtown Garden Hotel Phoenix
  • Wyndham Garden Phoenix Midtown
  • Midtown Garden Hotel Hotel Phoenix

You should know

  • The seasonal pool will open in February and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.